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Entourage 2008 Help and How-To

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Setup and Settings

What's new in Entourage 2008, Web Services Edition

Learn about Entourage: Get started with e-mail, calendar, and address book

Get started with Entourage 2008

So that's how: great Entourage features

Best practices for working with Windows

About different Entourage editions

Configuring E-Mail Accounts

Set up an e-mail account automatically

Set up a POP e-mail account manually

Set up a Windows Live Hotmail account

Set up an IMAP e-mail account manually

Edit an e-mail, news, or directory account

Specify the default e-mail account

Leave e-mail in a POP account on the server

Configuring Exchange Accounts

Set up an Exchange account in Entourage 2008

Set up an Exchange account in Entourage 2008, Web Services Edition

Exchange account settings

Create an address book, calendar, or mail folder in an Exchange account

Change the public folder server for an Exchange account

Subscribe to an Exchange public folder

Post information in an Exchange public folder

Edit an e-mail, news, or directory account

Entourage and Exchange: powerful partners

I can't connect to my Exchange account

I'm not receiving e-mail or items in my Exchange account.

Importing and Exporting

Import information into Entourage

Export or back up information

Copy contacts between Entourage and a Windows-based computer

Copy messages between Entourage and a Windows-based computer

Items from an earlier version of Entourage don't appear.

Information appears in the Notes box when I import contacts.

The contacts I imported are missing information or have incorrect formatting.

Import Apple Mail, iCal, or Address Book items into Entourage

Synchronizing

Synchronize Entourage with a device or other applications

Synchronization

Sync Entourage information

Set or change Sync Services preferences

Synchronize Entourage with an iPod or iPhone

Set schedules to synchronize e-mail folders

About working offline

About the Entourage database

Entourage and Outlook contacts don't match.

Some Entourage items aren't synchronizing with other Mac applications

My schedule doesn't run

Sync Services options are unavailable

Sync Entourage with devices and Mac applications

Managing Multiple Users

Work with identities

Merge two identities

Customizing Entourage

Turn off automatic changes

Add or edit automatic corrections

Make Entourage your default e-mail application

Move or rename a folder

Customize a toolbar

Change notification sounds

Change the date or time format

Choose a default font and font size

Set paper size for printing

Display font menus in plain text

Create, change, or delete a schedule

Turn off online Help

Change Toolbox settings

Hide a reference tool

Prevent complex HTML from displaying in e-mail

Multilingual features in Office 2008

About Japanese features

My schedule doesn't run

Change message download options

Customize the Entourage window

Spelling Dictionary

Add a word to the spelling dictionary

Change the language of the spelling dictionary

Create and use a custom dictionary

Sharing and Delegation

About sharing and delegation

Add and manage your delegates

Become a delegate or stop being a delegate

Delegate mail and calendar management to others

Look up someone's schedule

Send a message for someone

Open another's calendar, address book, or e-mail folder

Share a calendar, address book, or e-mail folder

Mark a contact or an event as "private"

I can't delegate a calendar, address book, or e-mail folder.

I can't set permissions for a calendar, address book, or e-mail folder

I can't share a calendar, address book, or e-mail folder

I can't open a user's calendar, address book, or e-mail folder.

Entourage keyboard shortcuts

Symbols in Entourage

Check for software updates automatically

Provide feedback

Known issues in Entourage 2008

Known issues in Entourage 2008, Web Services Edition

Entourage Training

Courses

So that's how: great Entourage features

Customize your applications by using accessibility features

Delegate mail and calendar management to others

Entourage and Exchange: powerful partners

Explore security and privacy for e-mail and documents

Make the Calendar work for you

Manage a project by using the Project Center

Sync Entourage with devices and Mac applications

Videos

Get started with Entourage 2008

Filter your e-mail by using Entourage rules

Manage your schedule by using the Entourage calendar

Manage tasks and events by using My Day

Get the most out of Help in Office 2008

Save time by using predefined workflows

QuickTip - Access folders instantly from the Favorites bar

QuickTip - Save searches to use anytime

QuickTip - Access your pictures within Office

QuickTip - Find e-mail attachments in Spotlight search

QuickTip - Get a fast and free document translation

Learning roadmap for Entourage

Accessibility

About accessibility in Entourage

Entourage keyboard shortcuts

Common Office keyboard shortcuts

Accessibility options

Keyboard shortcuts for the euro currency symbol

Change the size of text in an incoming message

Customize your applications by using accessibility features

My keyboard shortcut doesn't work

Organizing and Finding

About organizing in Entourage

Add or edit a To Do flag

Group, sort, and filter items

Add a folder to the Favorites Bar

Move or copy an item in the folder list

Edit a custom view

Searching

Search for items in Entourage

Using raw query search

Search for text on the IMAP mail server

I can't open items returned in search results.

I don't see my Entourage items in search results.

Categories

Assign an item to a category

Create or edit a category

Display all items in a category

Messages I receive are assigned automatically to categories

Rules

Create a rule

Edit a rule

Organize mailing list messages

The rule I created does not work

I don't see my rules for my Exchange account

Links

Create links between Entourage items

Manage links between Entourage items

Mail

Creating and Sending

Create and send a message

Insert a picture, sound, or movie into a message

About sending potentially unsafe attachments

Attach a file or folder to a message

Remove an entry from the recently used address list

Search for an e-mail address

Create a group of address book contacts

Paste information as a picture

Turn HTML formatting on when composing a message

Add or edit automatic corrections

Proofing tools that are available for each language

Add a horizontal line to a message or note

Insert a symbol

Graphics file types you can insert and save

The recipient can't open my attachment.

I changed the font, and letters became the wrong characters.

I can't add vertical text to an item

I can't add a picture to an item

I can't receive or send e-mail

I can't send messages from my e-mail account

I can't type characters for a certain language.

Receiving and Reading

About receiving attachments

About replying to, forwarding, or redirecting mail

Block or unblock a sender

Change the size of text in an incoming message

Mark a message as read or unread

Prevent attached pictures from displaying in e-mail

Blocked attachments in Entourage

Print a message

Translate text

Leave e-mail in a POP account on the server

Empty the Deleted Items folder

Set options for deleted IMAP messages

An attachment to a message was blocked

My messages don't appear in the Inbox under On My Computer

I can't open an Office document that has restricted permission.

I see characters I don't know in a message.

I can't read my messages on more than one computer

I can't receive or send e-mail

I can't see all of my messages or items

Messages I receive are assigned automatically to categories

My mailbox has exceeded its size limit

Out of Office Replies

Automatically reply to incoming messages while out of the office

Let other people know you're out of the office

Filter your e-mail by using Entourage rules

The rule I created does not work

Signatures and Formatting

Create, format, or manage a signature

Insert a signature into a message

My default signature sometimes doesn't appear

My signature lost its formatting

Signatures on my random list don't appear

Junk E-Mail

About junk e-mail protection

Customize junk e-mail protection

Apply junk e-mail protection to a folder

Quick steps for dealing with junk e-mail

Block or unblock a sender

Label a message as "junk" or "not junk"

The wrong amount of e-mail is sent to Junk E-mail.

Security

About security in Entourage

Send a digitally signed or encrypted message

About sending potentially unsafe attachments

Blocked attachments in Entourage

An attachment to a message was blocked

Sharing and Delegation

About sharing and delegation

Add and manage your delegates

Become a delegate or stop being a delegate

Open another's calendar, address book, or e-mail folder

Send a message for someone

Share a calendar, address book, or e-mail folder

I can't delegate a calendar, address book, or e-mail folder.

I can't open a user's calendar, address book, or e-mail folder.

I can't set permissions for a calendar, address book, or e-mail folder

I can't share a calendar, address book, or e-mail folder

Newsgroups

Set up a news account

Find and subscribe to a newsgroup

Post messages and replies to a newsgroup

Manage subscribed newsgroups

Address Book

Creating Contacts

Create a contact

Add the sender of a message to the Address Book

Search for an e-mail address

Print a contact or an address book

Create and print mailing labels

Remove an entry from the recently used address list

Add a vCard to the Address Book

Input addresses by using Japanese postal codes

I can't create separate address books for organizing contacts

Changing Contacts

Change the format for mailing addresses

Create a group of address book contacts

Change settings for the recently used address list

Remove an entry from the recently used address list

Send contact information as a vCard

Change the contact that represents you

Change a contact's certificate in the Address Book

Keep track of greeting cards

Turn on Japanese format for a contact

The furigana fields are missing.

Syncing, Importing, and Exporting

Import information into Entourage

Copy contacts between Entourage and a Windows-based computer

Synchronize Entourage with a device or other applications

Synchronize Entourage with an iPod or iPhone

Set or change Sync Services preferences

Synchronization

Export or back up information

The contacts I imported are missing information or have incorrect formatting.

Items from an earlier version of Entourage don't appear.

Information appears in the Notes box when I import contacts.

Directory Services

About directory services

Set up or edit a directory service

Check Names didn't find the name I wanted.

Calendar

Calendar Views

Change the calendar view

Display your schedule and To Do List on the desktop

Add or remove holidays on your calendar

Show lucky days in the Calendar

Events

Create an event or meeting

Mark a contact or an event as "private"

Turn off Office Reminders

I sent an invitation to someone who can't respond.

An event that I didn't accept was added to the Calendar

Calendar items didn't sync correctly with Exchange server.

I can't add a picture to an item

Manage tasks and events by using My Day

Managing and Delegating

About sharing and delegation

Share a calendar, address book, or e-mail folder

Open another's calendar, address book, or e-mail folder

Delegate mail and calendar management to others

Look up someone's schedule

I can't open a user's calendar, address book, or e-mail folder.

I can't share a calendar, address book, or e-mail folder

About time zones

Print a calendar

Make the Calendar work for you

Manage your schedule by using the Entourage calendar

Notes

Create, edit, or delete notes

Graphics file types you can insert and save

Insert a symbol

Print a note, task, or To Do List

Tasks

Create, edit, and delete tasks

Use the tasks list

Add or edit a To Do flag

Add a message to the To Do List

Use the To Do List

Display your schedule and To Do List on the desktop

Print a note, task, or To Do List

Print your schedule from My Day

I can't add a picture to an item

Manage tasks and events by using My Day

Projects

About organizing projects

Manage a project by using the Project Center

Use Messenger and Entourage to collaborate on a project

Creating

Create a project

Plan an event by using Project Center

Create, add, or remove a project item

Create a rule for e-mail associated with projects

Sharing

About sharing projects

Share a project

Subscribe to a shared project

Change the shared setting for project items

Others can't join my project.

I don't have access to a shared project.

Backing Up and Archiving

Save or archive a project

Import a project

My project file is missing.

I can't find a file in an archived project.

Security and Privacy

About security in Entourage

Help protect your privacy

Explore security and privacy for e-mail and documents

About sending potentially unsafe attachments

Blocked attachments in Entourage

About digital signing, encryption, and smart cards

Send a digitally signed or encrypted message

Change a contact's certificate in the Address Book

Add a sender's certificate to the Address Book

Import, export, or delete a certificate from your computer

Install root certificates

An attachment to a message was blocked

View the privacy statement

Troubleshooting

Troubleshoot accounts

Troubleshoot the Address Book

Troubleshoot attachments

Troubleshoot the Calendar

Troubleshoot importing

Troubleshoot international features

Troubleshoot junk e-mail protection

Troubleshoot Project Center projects

Troubleshoot receiving e-mail

Troubleshoot sending e-mail

Troubleshoot sharing and delegation

Troubleshoot signatures

Turn on logging

Entourage is running slowly

My characters appear differently in earlier versions of Office.

My QuickTime movie doesn't play in Office for Windows

Provide feedback

Technical support options

View details in the error log

Messenger for Mac

Remote Desktop Connection

Training

Courses

Videos