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| Golden Hope Group
Golden Hope Group is a diversified Malaysian conglomerate that takes pride in delivering first-class customer service. The group felt that by integrating its existing disparate IT systems it would be able to serve its customers even more effectively. Microsoft® Consulting Services, with its proven track record in delivering high quality results, was called upon to design an integrated e-CRM system for all business units and systems across Golden Hope. Working hand in hand with the group during implementation, the consultants from Microsoft Services transferred to Golden Hope staff the skills they needed to handle the new technology solution when it was introduced. more...
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