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| | | | Reporting Piracy FAQs | | | | What should I do if I suspect I have unknowingly acquired illegal Microsoft software product(s)?
First, return the product to where you obtained it and ask for a legitimate replacement product or verification that the
product you acquired is legal. If the vendor refuses to help you, ask for your money back and find a legitimate dealer who will provide you with legally licensed Microsoft® products.
If the vendor refuses to give you a refund, reporthere or contact the Business Software Alliance (BSA).
What does Microsoft do to follow-up on the leads I provide?
Every lead is processed with the legal department and Microsoft's actions can take many forms, from a warning letter to criminal prosecution.
I made a report to the Licensing hotline several weeks ago and the reseller is still distributing software illegally.
Why haven't you done anything about it?
Unfortunately, stopping someone from illegally distributing software can be a lengthy process. While Microsoft would like to end it immediately, investigating a suspicion of piracy often takes many months. Be assured that Microsoft
is actively investigating the individual that you reported.
I reported a company for piracy. Can you tell me how the investigation is going?
Microsoft devotes substantial time and energy to its fight against software piracy, and you can be assured that it is taking the appropriate action in response to your report.
Many communications received by the Microsoft Licensing hotline are legally privileged and confidential, as are communications within Microsoft related to investigations. Therefore, status reports and details regarding
investigations or case matters relating to individuals or organizations cannot be disclosed.
I think I may have acquired illegal copies of Microsoft products as well as products from several other software publishers. Who can I contact for help?
For information on what features are included on genuine Microsoft software, contact us here. For help regarding software piracy of Microsoft products and other
software products, contact the Business Software Alliance (BSA). You can also contact any of the international Business Software Alliance (BSA).
I want to report someone for piracy, but I don't want them to know it was me. Do I have to give you my name?
No. However, this information helps us to follow up more aggressively by lending credibility and reliability to the report. You can trust that Microsoft will not disclose your identity except in rare cases that may be required in a
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