Our Company

Our Company

Business Division


Our Business Division consists of three primary groups, Microsoft Business Solutions, Information Worker, and the Unified Communications Group. This division is led by President Jeff Raikes.

Select the links below to learn more about the Microsoft business groups in this division.

Information Worker Group
Microsoft Business Solutions
Unified Communications Group

Information Worker Group

Our Information Worker Group develops and delivers technologies that improve personal, team, and organizational productivity for information workers in companies and organizations around the globe. This group is responsible for top-selling productivity applications such as Microsoft® Office, Microsoft® Office SharePoint® Server, and Microsoft® Office FrontPage®, as well as rising stars such as Microsoft® Office Live, Microsoft® Office OneNote®, Microsoft® Office Groove®, and Microsoft® Office Live Meeting.

Information Worker revenue increased in fiscal year 2005 primarily due to an increase in volume licensing, retail packaged product, pre-installed versions of Microsoft Office in Japan, and an increase in OEM revenue. Microsoft Office continues to lead the market in business productivity software applications.

Information Worker at a Glance

Product Groups:

  • Access
  • Business Intelligence Applications
  • Data Analyzer
  • Excel®
  • Groove®
  • FrontPage®
  • InfoPath®
  • Live Meeting
  • Office Live
  • Microsoft® Office System 2003
  • Office Online
  • OneNote®
  • Outlook®
  • PowerPoint®
  • Project
  • Publisher
  • SharePoint® Products & Technologies
  • Visio®
  • Word

    • Development Focus:

  • Business & personal productivity
  • Knowledge management
  • User experience, graphics, audio & video
  • Data mining, database engines
  • E-mail communication
  • Queries and query processing
  • Security

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    Microsoft Business Solutions

    Microsoft Business Solutions is responsible for developing and marketing integrated applications and services that are designed to enable small and mid-sized businesses to automate business processes, make better decisions, accelerate growth, and achieve success by becoming more connected with customers, employees, partners, and suppliers. Specifically, our applications provide end-to-end automation for financial reporting, distribution, project accounting, electronic commerce, human resources and payroll, manufacturing, supply chain management, business intelligence, sales and marketing management, customer relationship management, and customer service and support.

    Revenue increase for this group rose in fiscal year 2005, mainly due to growth in software. Those increases were partially offset by a decline in services revenue, which resulted from encouraging our partners to provide more of these kinds of services.

    Business Solutions at a Glance

    Product Groups:

  • Microsoft Dynamics™
  • Supply Chain Management
  • Customer Relationship Management
  • Financial Management
  • Microsoft Dynamics AX
  • Great Plains
  • Microsoft Dynamics NAV
  • Enterprise Reporting
  • Retail Management
  • Small Business Products
  • Microsoft Small Business Financials
  • Microsoft Dynamics SL
  • Business Contact Manager
  • Exchange Server
  • Speech Server

    • Development Focus:

  • Next generation business solutions on the .NET framework connecting small and mid-sized businesses to customers, employees, partners, and suppliers
  • Integrated solutions that automate end-to-end business processes across all areas of business
  • Enterprise resource management-financials, human resources, payroll, professional services Customer relationship management-marketing, management, sales force automations, supply chain management, inventory, sales orders, purchasing, retail management, manufacturing, warehouse management
  • Analytics-reporting and analysis, forecasting, budgeting

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    Unified Communications Group

    Microsoft Unified Communications technologies use the power of software to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day. Integrating the experiences you associate with the telephone—phone calls, voice mail, and conferencing—the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, and calendars—has the power to fundamentally change the way people work.

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