Maximize your IT investments by pairing your business with a dedicated support team of the world’s top Microsoft subject-matter experts—accessible 24 hours a day, seven days a week. Providing customizable solutions complete with enhancement and add-on services , Premier Support helps you proactively address risks, minimize downtime, and streamline operations to improve efficiency and accelerate your business growth.
What type of support do you need?
To help you find the right solution, select the description that best describes your IT environment:
A core IT infrastructure with a number of applications that serve varying departments—for example, one application for accounting and another for resource management. You have a smaller or limited IT staff and require additional support in managing day-to-day infrastructure operations, system integration, and desktop upgrades—which may extend across satellite offices.
You require a support solution that keeps servers up and running, helps manage service and product rollouts, equips your IT staff with the latest product information, and provides options for extra support or project assistance on an as-needed basis.
Click here to see what Premier Support for can do for Midmarket Customers
A large, complex IT environment that includes diverse platforms, large-scale applications shared across departments, and several additional line-of-business systems. Your enterprise needs solutions that help streamline monitoring, integrate management, and facilitate communication and collaboration across business units and geographic boundaries. You have a full IT management staff and team of developers who focus on improving operations and maximizing IT investments to support business initiatives.
You require customizable, personal-service management as well as advanced technical consultation to help manage your IT portfolio and provide consistent support across regional locations.
Click here to see what Premier Support can do for Global and Enterprise customers
If you run a small business, learn more about the Microsoft Support options available to back your online services and desktop and developer applications. If you require support on a per-product basis—from operating systems to Office.
Are you a partner?
Premier Support has offerings specifically for partners, designed with a broad range of business models in mind. You can choose the precise support options you require to meet your customers’ specific needs or those of your own business.
Click here to see what Premier Support can do for Partners