Aligning our services to meet your business and customer support goals (Limited availability)
Lead the Competition with Microsoft Premier Support for Partners This customizable,
managed support offering helps accelerate your business growth with access to key
information, guidance, and expert assistance. Designed with a broad range of business
models in mind, you have the power to choose the precise support options necessary
to meet your customers’ specific needs. Closely aligned with other Microsoft partner
service offerings, you gain enhanced support benefits that extend across the full
engagement lifecycle.
Exclusive Access to the Latest Information and Support Resources
Benefit from hands-on collaboration, knowledge transfer, and customized training tailored to your specific requirements that help increase the knowledge of your IT staff. Additionally, gain access to information previously only available to internal Microsoft product support experts. During solution planning and deployment, you can better leverage your portfolio of support assets with guidance provided from your Technical Account Manager. Once the solution is in production, Microsoft Premier Support professionals are available to quickly manage and escalate technical issues you or your customer may face.
Meet Your Unique Business Needs and Those of Your Customers
Choose from a modular set of services that can be tailored to support specific customer needs along with the specific internal requirements of your own organization. Microsoft Premier Support for Partners delivers services to your company via a host of reactive, proactive, and managed service offerings. As an exclusive benefit of the program, services can also be delivered through your company to enable a premium support experience for your customers.
Simplified Access to Essential Partner Programs and Benefits
Access your own Technical Account Manager who will proactively learn your business and capabilities, help plan for improved implementation, and assist in managing priority escalations. In addition to the exclusive, enhanced support services that Premier Support for Partners provides, you will receive guidance on how to fully realize the lifecycle and support assets available from the broader Microsoft Partner Network program.
Do you have questions about becoming a Microsoft Partner or the Advantages of the Microsoft Partner Network? You can find out more at https://partner.microsoft.com/global/partner.