| Time |
Session |
| 09:00-09:30 |
Registration |
| 09:30-10:15 |
Why do you need a CRM Strategy? |
| 10:15-11:00 |
Dynamics CRM overview |
| 11:00-11:15 |
Break |
|
Marketing, Sales and Hosting Track |
Customer Service and Contact Center Track |
| 11:15-12:00 |
Financial Services Solutions |
Citizen Relationship Management |
| 12:00-12:45 |
Property Management Solution |
Improve User Productivity in Contact Centers |
| 12:45-13:30 |
Power to Choose your deployment - Hosting offer |
Solutions to manage your Customer Interactions |
| 13:45-... |
Lunch |
