Middle East Lebanon Fransabank Related Case Studies
Customer-Centric BI Enhances Bank's Capability for Better Business Insights and Decision Making
Wednesday, June 27, 2012
UAE - 
The ability to capture and analyse information quickly gathered from numerous customer touch points and operational systems is key for Dubai Bank. Having a business intelligence (BI) solution provides easy-to-use information that improves decision making throughout the bank. A flexible and structured information architecture that links customer and account information provides a composite customer and portfolio view. Through BI, the bank can detect patterns, relationships and trends.
By Using Proactive Support, Bank Improves Availability of Critical Bank Systems
Saturday, June 02, 2012
Lebanon - 
Banque Libanaise pour le Commerce (BLC Bank) has been deepening its relationship with Microsoft Services for nine years. It has progressed from reactive to proactive services-specifically Microsoft Services Premier Support-to train its staff on best practices, optimize the availability and performance of critical applications, and free its IT staff to focus on rolling out new services.
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