Technical support, connectivity and branding in Money
Microsoft provides technical support for Money for approximately 3 years from release.
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Money Plus free technical support expires January 30, 2011. |
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Money 2007 free technical support expires January 30, 2011. |
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Money 2006 free technical support expired in September 2008. |
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Money 2005 free technical support expired in September 2007. |
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Money 2004 free technical support expired in October 2006. |
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Money 2003 free technical support expired in December 2005. |
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Money 2002 free technical support expired in September 2004. |
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Money 2001 free technical support expired in September 2003. |
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Money 2000 free technical support expired in January 2003. |
For additional information about Microsoft Product Support Services guidelines, please see: http://support.microsoft.com/default.aspx?scid=fh;en-us;lifecycle.
Connectivity and branding support
Your financial institution's customers may still be able to connect to discontinued versions of Money, until further notice, depending on the Online Service Policy of their version of Money. However, should one of your customers have a technical issue with a discontinued version, they would have to pay for any technical support from Microsoft.
Money 2000-2006 information has been removed from our branding servers. Any customer who attempts to set up services for the first time in Money 2000-2006 will not be able to do so successfully. For those customers who have already set up services in Money 2000-2005, the connection will continue to function normally as long as your financial institution does not re-brand or change connectivity information.
The MSN Money Financial Institution team does not propagate branding changes for discontinued versions, because re-branding typically generates technical support issues.
Direct OFX APPID and APPVER Connectivity Information
If your 2-way OFX server filters user connectivity based on the APPVER or APPID value, your OFX server must accept <APPID>
Money and the following OFX request values for APPVER to successfully connect to your server using Money and/or the MSN Money portal:
All supported versions of Money and the MSN Money portal use:
<APPID>Money
Money Plus <APPVER>1700
Money 2007 <APPVER>1600
Money 2006 <APPVER>1500
Money 2005 <APPVER>1400
Money 2004 <APPVER>1200
Money 2003 <APPVER>1100
