If you have difficulty installing Microsoft® Agent onto your computer, please refer to the following list of symptoms and try the suggested steps to isolate and solve the problem.
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When I attempt to install Microsoft Agent on Microsoft Windows NT, I get a message indicating that I need to be an administrator.
Microsoft Agent writes files to your system directory when it installs so you must have administrator (not user) privileges for installation.
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When I attempt to install Microsoft Agent, I get one of the following errors:
- Process (Regsvr32 /s windows\msagent\AgentCtl.dll). Error while creating this file. Cannot find this file.
(Note The directory location cited in the error message varies depending on how you installed Windows.)
- A required DLL MSVCRT.DLL was not found. Error creating process <c:\windows\msagent\agentsvr.exe /regserver>. Reason: One of the library files needed to run this application cannot be found.
(Note The drive and directory location cited in the error message varies depending on how you installed Windows.)
If you are still running the Microsoft Windows 95 operating system, installation of Microsoft Agent requires the proper installation of Regsvr32.exe, Msvcrt.dll (the Microsoft C run-time library), and more recent OLE DLL libraries, see 
DCOM update. The best way to ensure that all the correct system files are present is to install Microsoft Internet Explorer 4.0 or later.
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Troubleshooting problems loading Web pages
Troubleshooting problems using text-to-speech engines
Troubleshooting problems using speech recognition engines
Troubleshooting other types of user problems
