COMPANY OVERVIEW
Business Metrics and Key Performance Indicators
| Key Performance Indicators (in millions, except percentages and unit attach rates) | ||||||||
| FY08 | Q109 | Q209 | Q309 | Q409 | FY09 | Q110 | ||
|---|---|---|---|---|---|---|---|---|
| Consolidated | ||||||||
| Bookings growth (y/y) | ||||||||
| Total bookings growth (y/y) | ** | 6% | -10% | -15% | ** | ** | ** | |
| Unearned revenue | ||||||||
| Total unearned revenue balance | $15,297 | $13,477 | $13,066 | $12,312 | $14,284 | $14,284 | $14,768 | |
| Unearned revenue by segment | ||||||||
| Windows | $2,738 | $2,402 | $2,178 | $2,015 | $2,345 | $2,345 | $3,638 | |
| Server and Tools | $5,007 | $4,424 | $4,303 | $4,104 | $4,732 | $4,732 | $4,424 | |
| MBD | $7,101 | $6,204 | $6,077 | $5,593 | $6,508 | $6,508 | $5,920 | |
| Other | $451 | $447 | $508 | $600 | $699 | $699 | $786 | |
| Unearned revenue components | ||||||||
| Volume licensing | $12,232 | $10,738 | $10,451 | $9,666 | $11,350 | $11,350 | $10,527 | |
| Undelivered elements | $1,396 | $1,225 | $1,086 | $953 | $1,083 | $1,083 | $2,452 | |
| Other | $1,669 | $1,514 | $1,529 | $1,693 | $1,851 | $1,851 | $1,789 | |
| Contracted not billed | ~$13,000 | >$13,000 | >$13,000 | >$12,500 | ** | ** | >$13,000 | |
| Product billing mix (approximate)* | ||||||||
| OEM | ** | 35% | 30% | 30% | 25% | ** | 30% | |
| Multi-year licensing agreements | ** | 30% | 30% | 40% | 50% | ** | 35% | |
| License only | ** | 25% | 25% | 25% | 20% | ** | 25% | |
| Rest of business | ** | 10% | 15% | 5% | 5% | ** | 10% | |
| Enterprise agreement renewal rates - relative to historical range of 66-75% | ** | In-line | In-line | In-line | In-line | ** | N/A | |
| Windows | ||||||||
| PC unit growth (y/y) | 12-14% | 10 - 12% | Approx. flat | -7 to -9% | -5% to-7% | -1% to 2% | 0% to 2% | |
| OEM license unit growth (y/y) | ** | 8% | -1% | -6% | -10% | -2% | 6% | |
| OEM Premium mix | 74% | 71% | 64% | 62% | 59% | 64% | 63% | |
| Consumer premium mix | 35% | 35% | 32% | 30% | 30% | 32% | 36% | |
| Business premium mix | 39% | 36% | 32% | 32% | 29% | 32% | 27% | |
| Server and Tools | ||||||||
| Software revenue growth (y/y) | 15% | 18% | 15% | 7% | -6% | 8% | 1% | |
| Enterprise services revenue growth (y/y) | 29% | 19% | 16% | 6% | -5% | 8% | -2% | |
| Microsoft Business Division | ||||||||
| Consumer revenue growth (y/y) | -2% | 36% | -23% | -30% | -30% | -14% | -34% | |
| Business revenue growth (y/y) | 21% | 16% | 7% | 2% | -10% | 3% | -4% | |
| Dynamics revenue growth (y/y) | ** | ** | ** | ** | ** | ** | -6% | |
| Entertainment and Devices | ||||||||
| Xbox 360 unit sales | 8.7 | 2.2 | 6.0 | 1.7 | 1.2 | 11.2 | 2.1 | |
| LTD Xbox 360 unit sales | 20.3 | 22.5 | 28.5 | 30.2 | 31.5 | 31.5 | 33.6 | |
| Total Xbox Live members | >12 | >14 | >17 | ** | >20 | >20 | >20 | |
| LTD Xbox 360 US software attach (source: NPD***) | 7.8 | 8.1 | 8.1 | 8.3 | 8.6 | 8.6 | 8.7 | |
| LTD Xbox 360 US accessory attach (source: NPD***) | 3.8 | 3.9 | 3.7 | 3.9 | 4 | 4 | 4.1 | |
|
** = Not disclosed
|
 KPI (21KB)
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IMPORTANT NOTICE TO USERS (summary only, click here for full text of notice): All information is subject to the more comprehensive information contained in our SEC reports and filings. We do not endorse third-party information. All information speaks as of the last fiscal quarter or year for which we have filed a Form 10-K or 10-Q or the date expressly indicated in or with such information. We undertake no duty to update the information. Forward-looking statements are subject to risks and uncertainties described in our Forms 10-Q and 10-K.
