Index

0x0000000A Stop message  1539 - 1541
0x0000001E Stop message  1541 - 1543
0x00000024 Stop message  1543 - 1545
0x0000002E Stop message  1545 - 1547
0x00000050 Stop message  1548 - 1549
0x00000077 Stop message  1549 - 1552
0x00000079 Stop message  1552 - 1553
0x0000007A Stop message  1553 - 1555
0x0000007B Stop message  1555 - 1557
0x0000007F Stop message  1558 - 1560
0xC000021A Stop message  1561 - 1562
0xC0000221 Stop message  1563 - 1565
16-bit Windows-based applications  1277 - 1280
3270 protocol  1200, 1205
5250 protocol  1200, 1205
8.3 file names
    disabling  1363
    format  713
    on NTFS volumes  761

A
AC-3 (Dolby Digital)  461, 1635
Accelerated Graphics Port (AGP)  453, 458
Access control entries (ACEs)  1064
Access control lists (ACLs)  766 - 767
Access permissions  See Permissions
Accessibility options
    Active Accessibility API  See Active Accessibility
    Active Desktop  1577
    AutoComplete  1580
    automatic logon  1574
    automatic reset  1575
    cognitive disabilities  1579 - 1581
    common user difficulties  1602 - 1604
    configuring
        administrative options  1575
        user profiles  1573 - 1575
        using Control Panel  1578 - 1579, 1605
        using Group Policy  325, 1573
        using wizard  1578 - 1579, 1605
    custom desktops  See Desktops, customizing
    Display properties, accessing  1575
    Dvorak keyboard  1584
    FilterKeys  1592
    fonts  1599 - 1600
    hearing impairments  1581 - 1583
    Human Interface Devices (HIDs)  453
    indicator lights  1583
    insertion point blink rate  1596, 1602
    installing  1573
    key repeat rate  1592
    keyboard  See Keyboard accessibility options
    Magnifier  1588, 1598 - 1599
    mobility impairments  1583, 1593
    mouse  1593 - 1595
    Narrator  1589, 1596 - 1597
    on-screen keyboard  1584
    overview  31 - 33
    personalized menus  1575
    preventing Windows Installer from modifying  1573
    quick guide  1570
    RepeatKeys  1592
    resetting to default  1575
    restoring at logon  1574
    screen colors  1600 - 1601
    seizures  1595 - 1596
    SerialKeys  1608
    ShowSounds  1581
    SlowKeys  1592
    sound schemes  1581, 1596
    SoundSentry  1582
    Start menu  1576
    status indicators in taskbar  1576
    StickyKeys  1590 - 1591
    third-party products  1606 - 1609
    Time-out feature  1575
    timing options  1596
    ToggleKeys  1593, 1597
    toolbars  1576
    underlining navigation keys  1585
    Utility Manager  1577
    visual impairments  1596
    what's new  1571 - 1572
    window size  1601
    Windows Explorer  1577
Account authentication  See Authentication
Account databases
    Active Directory  1061
    for domain  1067
    local  1067
    Windows NT 4.0  1066, 1069
Account Lockout policies  562, 564
Account policies  562, 563 - 564
Account security identifiers  1063
Account Synchronization service  1210
ACEs (access control entries)  1064
ACLs (access control lists)  766 - 767
ACPI (Advanced Configuration and Power Interface)  See Power management
Active Accessibility
    description  1572
    enabling third-party hardware devices  324
    features  323
    Utility Manager  1607
Active Desktop
    accessibility considerations  1577
    adding items  339
    advantages  338
    disabling  338, 341
    enabling  341
    Group Policy settings  340
    keyboard shortcuts  1588
    overview  338
    preventing changes to  340, 341
    troubleshooting Web content  354
    wallpaper  339
Active Directory
    accessing, troubleshooting  524
    account database  1061
    centralized administration  43 - 45
    client operating systems supported  1062
    containers  1062 - 1063
    DNS integration  1064 - 1065
    domain hierarchy  1065
    features  43 - 45
    finding resources
        computers  392 - 394
        files and folders  394
        Group Policy settings  394
        object attributes  391
        overview  391
        people  391
        printers  391, 629 - 631
        query files  391
    objects
        access control entries  1064
        definition  1062
        distinguished name  1069
        publishing  1075 - 1076, 1095
        schema  1062
        security identifiers  1063
        security principal objects  1063
        user principal name  1069
    overview  1062 - 1063
    reference materials  677
    removing from My Network Places  394
    security model  1063
ActiveMovie  1637
ActiveSync  447
Adaptec 1394 cards  1630
Adapters
    ISDN  502
    ATM  906
Add Network Place wizard  364, 387
Add Printer wizard
    enhancements  627
    installing
        local printers  634
        NetWare printers  1120
        network printers  632
Add/Remove Hardware wizard  827
Adding monitors to computers  841
Additional information  See Reference materials; Web sites
Add-on assistive devices  1606 - 1609
.adm files  296
Administration, centralized  See Centralized administration
Administrative template (.adm) files  296
Administrative Templates extension of Group Policy  296, 298
Administrative Tools
    adding to Programs menu  331
    adding to Start menu  345
    Component Services  303
    Computer Management  304
    Data Sources (ODBC)  304
    disabling services  1296
    Event Viewer  See Event Viewer
    managing remote servers  305
    Performance Logs and Alerts  See Performance Logs and Alerts
    Services  305
    shortcuts   397 - 398
    starting  1233
    stopping services  1333
    Telnet  305
    tool file names  397 - 398
Advanced Configuration and Power Interface (ACPI)  See Power management
Advanced Peer-to-Peer Networking (APPN)  1200 - 1201
Advanced Power Management (APM)  See Power management
Advanced Program-to-Program Communication (APPC)  1200 - 1211
Advanced RISC Computing (ARC)  247
Advanced startup options of Windows 2000
    Recovery Console  See Recovery Console
    Safe Mode  See Safe Mode
AGP  See Accelerated Graphics Port (AGP)
Aliases, Korn shell commands  1178
Alignment, disk  1365
Allocated state, Removable Storage  786
Always On power scheme  866
American National Standards Institute (ANSI)  702, 705
American Standard Code for Information Interchange (ASCII)  702
Analog modems  516
Animation, playing from Web pages  456
ANSI character set  702
ANSI code pages  705
Answer files
    creating  168 - 171
    custom installations  172
    description  168, 1611
    detecting video mode  181 - 182
    driver signatures  175 - 176
    filename  168
    formatting  1611 - 1612
    installing applications  185 - 188
    installing hardware
        hardware abstraction layer (HAL)  176
        mass storage devices  173 - 174
        network protocols  158
        Plug and Play devices  175 - 176
        SCSI devices  157
    installing NTFS  182
    OemFilesPath key  165
    referencing Txtsetup.oem  165
    regional settings  179 - 181
    running Sysprep  206
    sample  1614 - 1622
    setting user passwords  177 - 178
    specifying in Winnt.exe  203
    specifying in Winnt32.exe  202
    Sysprep.inf  185, 207 - 210
    time zone setting  181
    Unattend.inc  1611, 1613 - 1614
    Uniqueness Database File values  201, 203
    Winnt.sif  204
APIPA  See Automatic Private IP Addressing (APIPA)
APM  See Power management
Apmstat.exe tool  426
APPC (Advanced Program-to-Program Communication)  1200 - 1211
Application layer attacks, preventing  1020
Application log  304
Application Monitor (ApiMon)  1308
Applications
    accessibility specifications  1607
    assigned  49
    automated installation  See Automated installation
    closed-caption  1581
    configuring for ICS  1017
    deploying over IP networks  1029
    file system cache usage  1311
    monitoring thread activity  1338
    optimizing
        disk usage  1386
        I/O request size  1385
        memory usage  1308 - 1309
        processing efficiency  1334
        random and sequential I/O  1384
    power management system compatibility  419
    process throttling  1322
    published  49
    troubleshooting tools
        See also Tools  
        DXDiag  471, 1444 - 1448
        list of  1438
        registry editors  1448 - 1452
        System Information  See System Information tool
    Video for Windows example  1644
Applications category of System Information tool, troubleshooting  1443
APPN (Advanced Peer-to-Peer Networking)  1200 - 1201
ARC (Advanced RISC Computing)  247
Archive attribute, backup marker  798
Arithmetic operators  1179
Arp utility  1050
ASCII (American Standard Code for Information Interchange)  702
Assigned applications  49
Assistive devices  1606 - 1609
ATM adapters, local area connections  906
Audio
    See also Sounds  
    assigning sounds to events  455
    configuring NetMeeting audio devices  511
    configuring performance options  456
    configuring preferred playback and recording devices  455
    configuring  454 - 456
    digital  1638 - 1641
    echo, eliminating  521
    MIDI  464 - 465, 474
    mixing and editing  468
    NetMeeting, configuring  511
    Phone Dialer, configuring  507
    playing compact discs  463 - 464
    playing radio stations  457, 466
    playing sounds from Web pages  456
    recording  467
    settings  511
    sound settings  See Sounds
    troubleshooting
        compact discs  476
        H.323 and multicast conferencing  520
        NetMeeting  524
Audio drivers, restoring  1447
Audio stream quality  1029
Audit log  539
Audit policies  564
Authentication
    See also Security  
    account database
        Active Directory  1061
        for domain  1067
        local  1067
        Windows NT 4.0  1066, 1069
    benefits  535 - 537
    biometric identification  535
    code  536
    default protocol  1067
    described  534
    description  1066
    dial-up connections
        authentication protocols  544, 912, 913 - 916
        certificate-based authentication  912, 915
        domain credentials  913
        interactive logon  912
        log on using dial-up connection  894 - 895
        mutual authentication  542
        network authorization  913
        network connection properties  898
        overview  910 - 911
        process  911 - 912
        prompting for password  898
        remote access logon process  544, 576
        remote access security considerations  910 - 911
        Security properties  898
    interactive logon  541 - 542, 912
    Kerberos v5 authentication  542
    logon names  1069
    mutual  576, 542
    NTLM  543 - 544, 1066, 1067
    options for secure remote access  577
    overview  26, 540, 576
    pass-through  1087
    process  1067 - 1068
    protocols compared by operating system  531
    Routing and Remote Access service  545
    Server for PCNFS  1157
    Services for UNIX  1157 - 1160
    single sign-on  536
    smart cards  536
    SNA Server  1209 - 1210
    testing new accounts  1086 - 1088
    token cards  536
    troubleshooting logon problems  1093 - 1094
    two-factor  535
    user principal name  1069
    Username Mapping Server  1159
Authorization  534, 537
AutoComplete  359, 1580
Autodialing  907
Automated installation
    advantages of disk-imaging  89
    creating answer file  See Answer files
    creating distribution folders  See Distribution folders
    custom installations  172
    deployment process  148 - 149
    installation tools
        choosing  158 - 160
        RIS  See Remote Installation Services (RIS)
        Setup in Unattend mode  See Unattended Setup
        SMS  See Systems Management Server (SMS)
        Sysdiff  160, 190 - 196
        System Preparation tool  See Sysprep
    installing applications
        answer file  185 - 188
        Cmdlines.inc  See Cmdlines.inc
        planning considerations  156
        Sysdiff  160, 190 - 196
        ways to  184
        Windows Installer  188 - 189
    preparing for
        checklist of tasks  160
        client inventory  156 - 158
        defining user types  155 - 156
        hardware requirements  162
        network infrastructure considerations  158
        software requirements  162
    quick guide  146 - 147
    what's new  150 - 154
Automatic Certificate Request Setup wizard  609
Automatic logon  1574
Automatic Private IP Addressing (APIPA)
    description  24
    address assignment process  959 - 960
    determining if enabled  960
    disabling  960
    private IP addresses  956
    when to use  956, 961
Available Bytes counter  See Memory object
Available state, Removable Storage  786
AVBoot tool
    creating startup disks  1427
    overview  1427
    reports  1427
    running  1427
    treating viruses  1521
    updating signature files  1428
Averaging counters  1232

B
Background picture, folder window  370, 371
Background processes, scheduling  1349, 1351, 1353
Backing up encrypted files  736
Backup strategies
    backup schedule
        networked computers  805
        standalone computers  803 - 804
    best practices  799, 802 - 803
    cartridge failures  803
    cartridge labels  806
    documenting backups  806
    file catalogs  806
    hardware configurations  802
    log files  806
    multiple copies of backup media  802
    preventing data loss  797
    quick guide  776 - 777
    security guidelines  799
    selecting hardware  799, 802
    standalone computers  803 - 804
    storing backup media  799, 801
    System State data  807
    verify operations  806
    viruses  798
    workgroup LANs  804 - 805
Backup tool
    backing up local files  812
    copy backups  798
    daily backups  798
    data compression  808
    differential backups  798, 804 - 805
    encrypted files  812
    file backup marker  798
    files open during backup  798, 812
    incremental backups  798, 803 - 804
    locked files  812
    log files  806
    MS-DOS-based computers  802
    normal backups
        description  797
        example scenario  804
        when to use  799, 803
        workgroup example  805
    overview  307, 809, 1478
    preparing for disaster recovery  1478 - 1480
    remote backup  813
    Remote Storage data  808
    Removable Storage media management  810 - 811
    rights and permissions  800
    skipping files during backup  811 - 812
    specifying backup destination  811
    System State data backup
        boot files  808
        Component Services database  809
        overview  807
        performance counter configuration  809
        protected files  808
        registry  809
        remote backup  813
        setting options  807 - 808
        system files  808
        WFP service catalog file  808
    temporary files  811
    using Backup wizard on remote computers  1480
    Windows 3.1 computers  802
Backup wizard  1478, 1480
Bandwidth, IP network traffic  See Quality of Service
Baseline of performance  1263
Basic disks
    See also Hard disks  
    described  1489
    features  1491 - 1492, 1493
    overview  1488
    reference materials  1530
    terms  1489 - 1491
Basic input/output system  See BIOS
Basic security templates  574
Basic volumes  1489
Battery power management  See Power management
Beep, customizing  1581
Binding order, transport protocol  1081 - 1082
Biometric identification  535
BIOS (basic input/output system)
    Plug and Play device detection  252
    power management support  See Power management
    requirements for installation  107
    security  445
    startup password  445
    upgrading  404
BIOS parameter block (BPB)
    layouts for FAT16 volumes  1509 - 1511
    layouts for FAT32 volumes  1512 - 1515
    layouts for NTFS volumes  1516 - 1517
    overview  1505, 1508
BIOS security devices  445
Bits per pixel (BPP)  836
Black mouse pointer  1601
Blue screen messages
    hardware  See Hardware, malfunction messages
    Stop messages  See Stop messages
Boot files, backing up and restoring  807 - 808
Boot Indicator field, partition table  1497
Boot record  See Extended boot record (EBR); Master boot record (MBR)
Boot sectors
    components  1507
    damaged  1522
    elements of  1505
    FAT16  1508 - 1511
    FAT32  1511 - 1515
    NTFS  1515 - 1517
    overview  1505
    partition  244
    protecting  1517
    removing Windows 2000  262
    repairing  1401, 1415
    replacing  1525 - 1526
    scanning for viruses  See AVBoot tool
    startup processes  1506 - 1507
    viruses  1519 - 1522
Boot.ini  245, 247 - 251
Bootsect.dos, multiple-boot configurations  259
Bootstrap code  1508
Bootstrap loader process  244 - 246
Bottlenecks  See Performance, bottlenecks
BounceKeys  1592
BPB  See BIOS parameter block (BPB)
BPP (bits per pixel)  836
BPP-to-color conversions  836
Broadcast name resolution
    description  966
    disadvantages  992, 997
    NetBT b-node  997
    NetBT name resolution process  993 - 994
    NetBT node types  991
    when to use  966
Browser service
    browse list  1079 - 1080
    browser elections  1077, 1078
    computer broadcast messages  1076
    computer browsing roles  1076 - 1078
    disabling  1078
    overview  1076
    troubleshooting  1095
Browsers (Web)  12, 456
Bugcheck code  1533
Bulk mode  1628
Buses
    CardBus  See CardBus devices
    EISA  1633
    Human Interface Device connections  1634
    IEEE  See IEEE 1394 bus
    ISA  824, 1632
    new and enhanced support  1623 - 1624
    PC Cards  See PC Cards
    PCI bus  1631 - 1632
    SCSI  1632
    USB  See Universal Serial Bus (USB)

C
.cab files  251, 637
Cabinet (.cab) files  251, 637
Cables, troubleshooting  1529
Cache Bytes counter  1312 - 1313
Cache Faults/sec counter  1302, 1313 - 1314
Cache object
    Copy Read Hits % counter  1311
    Copy Reads/sec counter  1311
    Data Flush Page/sec counter  1312, 1314
    Data Flushes/sec counter  1312, 1313
    Data Maps/sec counter  1312
    Fast Reads/sec counter  1312
    Lazy Write Flushes/sec counter  1312, 1313
    Lazy Write Pages/sec counter  1312
    Pin Reads/sec counter  1313
    Read Aheads/sec counter  1312
Cache, DNS  See Domain Name System (DNS)
Cache, power management  See Power management
Cacls tool  766 - 767
Call Security  515
Callback, server  579, 908 - 909, 918
Caller ID, secure remote access  579
Cameras  See Scanners and cameras
Captions, displaying for sounds  1581
Card information structure (CIS)  830
CardBus devices
    configuring driver  437 - 438
    description  1632
    hiding properties  438
    Plug and Play support  437
    removing  438
    stopping  438, 441
    surprise removals  441
Cartridges, definition  779
CAs  See Certification authorities
CD-equivalent installation  41
CDFS (Compact disc file system)  762
CD-ROM
    CDFS  762
    playing compact discs  463 - 464
    troubleshooting  265, 476, 853
CDs
    playing  463 - 464
    troubleshooting  265, 476
Cellular telephones, IrDial protocol  448
Centralized administration
    Active Directory  43 - 45
    change and configuration management  45 - 47
    Group Policy  49 - 51
    IntelliMirror  47 - 49
    mobile users  51 - 52
    overview  42
    roaming users  51 - 52
Centralized deployment  40 - 42
Certification authorities (CAs)
    enterprise  594
    intermediate  601
    issuing  601
    root CAs  601
    stand-alone  594
    subordinate  601
    trust models
        certificate validation process  606
        certification hierarchy  600
        certification path  602 - 604
        certification trust lists (CTLs)  604 - 606
        overview  600
Certificate Export wizard  620
Certificate Renewal wizard  609
Certificate Request wizard  608
Certificate revocation lists (CRLs)  598 - 599, 611
Certificate Services
    certificate enrollment and renewal  608 - 611
    creating CA trust hierarchies  600
    overview  594
    secure mail  617
Certificate stores  598 - 599
Certificate Trust List wizard  604
Certificate-based authentication  912, 915
Certificates snap-in
    backing up keys  812
    EFS and data recovery  735
    overview  600
Certification hierarchy  600
Certification path  602 - 604
Certification trust lists (CTLs)  598 - 599, 604 - 606
Certified for Microsoft Windows Logo  1607
Challenge Handshake Authentication Protocol (CHAP)
    authentication process  911
    mutual authentication  576
    overview  914 - 915
Change and configuration management
    advantages  46
    backup  21
    centralized administration  45 - 47
    configuring and managing Windows 2000 Professional  275 - 277
    deploying custom desktops  334 - 335
    device management  22
    features  46
    file systems  21
    files, folders, and search methods  17
    fonts  21
    mobile computing  18
    multimedia  18
    overview  14
    power management  22
    printing  20
    Removable Storage  21
    scanners and cameras  20
    security  19
    SMS  335
    telephony and conferencing  18
    tools (list)  15 - 16
Change journal  739 - 740, 757
Channels, ISDN  485
CHAP  See Challenge Handshake Authentication Protocol (CHAP)
Character codes, Web sites  704 - 705
Character Map tool  307
Character sets  702 - 703
Check Disk tool  1420 - 1423, 1526
Check Upgrade Only mode  109 - 111
Check Upgrade tool  109 - 111, 119
Chkdsk tool  1420 - 1423, 1526
CHS fields, partition table  1499 - 1502
CIFS (Common Internet File System) protocol
    direct hosting  1131
    gateway redirectors  1104 - 1105
    NetWare protocol  1102
    NWLink architecture  1131
CIM (Common Information Model)  316
Cipher tool  589, 734, 767
CIS (card information structure)  1830
Clean installation of Windows 2000 Professional
    compared to upgrade  89, 104
    disk partition options  111 - 113
    file systems, choosing  113 - 116
    methods of running Setup  89
    planning  103, 111
    using CD-ROM  138
    using network connections  139
    using Setup floppy disks  136 - 138
    Winnt.exe syntax  135
Client 32  See NetWare connectivity
Client connectivity
    adding clients
        to domains  See Domains
        to workgroups  See Workgroups
    NetWare  See NetWare connectivity
    strategies  83 - 88
Client desktop configuration  See Desktop
Client dialer software  884
Client for Microsoft Networks  901, 1082
Client for NFS
    accessing  1167
    configuring  1167 - 1168
    description  1149
    files (list)  1153
    installing  1152 - 1153
    selection criteria for UNIX file access  1149
Client for Windows 2000  See NetWare connectivity
Client inventory  156 - 158
Client Service for NetWare  See NetWare connectivity
Client/server telephony  486 - 487
Closed captions  1581
Cluster remapping  754
CMBatt interface  432
Cmdlines.inc
    installing applications  184 - 185
    \$OEM$ distribution folder  165
    running after unattended Winnt.exe  202
    running after unattended Winnt32.exe  199
    running from Sysprep  185, 212
CMM (Color Management Module)  691
CMOS problems  1529
Code authentication  536
Code pages
    DBCS  704
    ISO 8859  706
    OEM  702, 705
    overview  704
    SBCS  704
    Web sites  702
    Windows ANSI  705
    Windows  704
Cognitive disabilities  1579
Cold dock or cold undock  439, 441
Collecting data  See Data collection
Color Management Module (CMM)  691
Color management  See Image Color Management (ICM)
Colors
    folders  370
    mouse pointer  1601
    screen  1600, 1601
Command-line switches, Windows Explorer  367
Command-line tools  See Tools
Committed memory  1292, 1296
Common Information Model (CIM)  316
Common Internet File System protocol  See CIFS (Common Internet File System) protocol
Compact disc file system (CDFS)  762
Compact discs
    playing  463 - 464
    troubleshooting  265, 476
Compact tool  748, 768 - 769
Compatible templates  575
Completed state, Removable Storage  786
Component Services database, backing up  807, 809
Component Services snap-in  303
Components category of System Information tool  1441
Components of Windows 2000, adding  139 - 141
Compress tool  770
Compression
    See also Decompression  
    backups  808
    Compress tool  770
    expanding compressed files  773
    getting actual size of compressed files  771 - 772
    NTFS
        algorithms  746, 751
        Compact tool  748, 768 - 769
        compression state attribute  747
        effect on performance  752
        files and folders  768 - 769
        moving and copying files  749 - 751
        overview  746
        using Windows Explorer  747 - 748
    methods  752
Computer accounts
    account database  See Account databases
    FQDN name  1065
    security identifier  1063
    testing new  1086 - 1088
Computer Browser service  See Browser service
Computer local groups  545
Computer Management snap-in  304
Computers, searching for  391, 392 - 394
Computer-telephony integration (CTI)  489 - 493
Conferences, configuring using Phone Dialer  508
Conferencing, multicast  See Multicast conferencing
Configuration management  See Change and configuration management
Configuring and managing Windows 2000 Professional
    accessibility  See Accessibility options
    Administrative Tools  See Administrative Tools
    change and configuration management  275 - 277
    comparing local and Windows 2000 Server features  277
    Control Panel  See Control Panel
    enabling third-party hardware devices  324
    Group Policy  See Group Policy
    IntelliMirror  See IntelliMirror
    migrating Windows NT to Windows 2000  301
    MMC  See Microsoft Management Console
    multilanguage environment  See Multilanguage support
    Novell NetWare environment  280 - 281
    overview  271
    quick guide  272 - 273
    scripts  311 - 314
    security for users and groups  283 - 286
    system environment variables  314
    System Policy Editor  299
    system tools  307 - 308
    Terminal Services  306
    UNIX environment  281
    user accounts  281 - 283
    User Data Management  276
    user profiles
        creating  287 - 288
        types  286 - 287
    User Settings Management  276
    what's new  273 - 275
    Windows 2000 Server environment  275 - 278
    Windows Management Instrumentation  316
    Windows NT 4.0 Server environment  279
    Windows NT policy compared toWindows 2000  300 - 301
    Windows Update  315
Configuring
    audio performance options  456
    browsers  456
    communications resources  844
    device settings  831 - 834
    displays  836 - 840
    fax  See Fax
    mouse devices  843 - 844
    multimedia devices  457 - 462
    multiple monitors  841
    preferred playback and recording devices  455
    printers  639 - 641
    sounds  454 - 456
    system keys  597
    video camera devices  462
Connecting to network  See Network connections
Connection Manager Administration Kit  884
Connection Manager  884, 907
Connection Point Services (CPS)  885
Connectors, troubleshooting  1529
Containers, Active Directory  1062 - 1063
Context switches
    system  1331 - 1332
    thread  1342
Control Method Battery interface  432
Control mode  1628
Control Panel
    Accessibility properties  See Accessibility options
    description of applets  308 - 310
    disabling  435
    Display properties
        changing display drivers  837
        custom desktops  351 - 353
        hardware acceleration  838
        overview  836
        Mode Pruning  839
        power management  839
    Group Policy settings that affect  311
    hiding applets  434 - 435
    Mouse properties  843
    Network and Dial-up Connections properties  23 - 24
    showing icons on submenu  345
    Users and Passwords properties  282
Convert tool  771
Copy backups  798
Copyright protection for DVD  462, 1637
Corrupted disk problems  1526
Counters
    backing up counter configuration  809
    disk monitoring
        baseline  1376 - 1378
        defragmentation  1370
        disk space  1369 - 1370
        enabling or disabling  1365
        interpreting values  1368, 1378 - 1382
        list of  1365 - 1369
        multidisk systems  1368
        striped volumes  1366
    memory monitoring
        baseline  1295
        file system cache  1311 - 1314
        hard page faults  1301
        list of counters  1297 - 1298
        memory shortages  1298 - 1300
        nonpaged pool  1306
        paging activity  1380
        user-mode memory leaks  1305