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Server+ Certification Training Kit
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Author |
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Microsoft Corporation
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Pages |
512
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Disk |
1 Companion CD(s)
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Level |
All Levels
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Published |
05/16/2001
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ISBN |
9780735612723
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ISBN-10 |
0-7356-1272-2
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Price(USD) |
$59.99
To see this book's discounted price, select a reseller below.
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Index
Special Characters and Numbers
% Disk Space counter, 219
% Disk Time counter, 204, 219, 220
% Free Space counter, 204
% Interrupt Time counter, 201
% Privileged Time counter, 201
% Processor Time counter, 200
% User Time counter, 201
3Com EtherLink Server, downloading drivers and firmware for, 114
4-Mbps Token Ring network, 105
8-mm tape, expected life of, 338
10Base2 cable, 103
10Base5 cable, 103
10BaseT cable, 103
16-Mbps Token Ring network, 105
40-pin connector for ATA/IDE cables, 277
50-pin pin block SCSI connector, 273
50-pin ribbon cables, 273
68-pin ribbon cables, 273–74, 273
68-pin SCSI cable, 273
72-pin SIMM memory modules, 265
80/20 rules, 20
A
abend message in NetWare, 185
abends in NetWare, 184
Abstract Syntax Notation, 317–18
AC (alternating current), 43, 44, 45
Accelerated Graphics Port (AGP), 28
access
assigning in Linux, 158
setting at the highest level, 159
Access section in the MIB, 317
access time, 100
AC electrical power, monitoring, 313
acknowledge message from the DHCP server, 405
ACPI (Advance Power and Configuration Interface), 191
active SCSI terminators, 93–94
activity log, 15
Adaptec SCSI controller, troubleshooting, 381–82
adapter load balancing, 107
additional processors
installing, 253–56
optimizing the server for, 257–60
requirements for supporting, 253
add-on cards, 293
installing, 301–3
monitoring servers, 311–12
power and, 296
resources required by, 294–97
testing, 302
verifying compatibility of, 298–300
addressing modes for Fibre Channel, 280
Address Resolution Protocol (ARP) utility, 324, 397–99
administrative guide, 6
administrator password, assigning during Windows 2000 installation, 142, 142
advanced BIOS settings, 121–23
Advanced Configuration and Power Interface (ACPI), 191
Advanced Intelligent Tape (AIT), 63
Advanced TCP/IP Settings dialog box, 407–8, 408
AGP (Accelerated Graphics Port), 28
AGP aperture size chipset setting, 124
air conditioning filters, inspecting, 358
air conditioning units, 39
airflow, maintaining through a server, 281–83
AIT format, 63
AIT tape, expected life of, 338
Alert 110 product, 282
alert-driven demand, 316
alerts in DMI, 69
alphanumeric paging method, 315
alternate backup methods, 337–38
alternate drivers, viewing in the Upgrade Device Driver wizard, 179, 179
alternating current (AC), 43, 44, 45
ambient room temperature, 39
AMD Athlon-based systems, 86
amperage, monitoring, 169, 170
Anaconda, running, 151–54
analysis, comparative nature of, 198
analysis level in Bloom’s cognitive domain, 371
antistatic carpets, 252
antistatic fabric chairs, 252
antivirus software, 160
application layer in the OSI model, 394, 395
application level in Bloom’s cognitive domain, 371
application log, 190, 190
application metering software, 161
applications
installing standard, 160–61
single-threaded, 83
architectural issues of server selection, 27–32
architecture of a CPU, 81
archive bit, 332
archived data, storing on WORM drives, 65
archived log files, e-mailing to the distribution list, 186
arcing, 251
ARP utility, 324, 397–99
array. See RAID array
ASN format, 317, 318
assign IRQ for VGA BIOS option, 123
assumptions, verifying, 383
ATA buses, IDE/ATA buses
ATA drives. See IDE/ATA drives
ATAPI CD-ROM drivers, 145
AT attachment. See IDE/ATA drives
Athlon-based systems, 86
ATX power supplies, unplugging during upgrades, 254
ATX power supply tester, 321
auditing, 158
authorization for support, documenting, 238
auto-detect DIMM/PCI clock chipset setting, 124
autoloader as a backup solution, 70
automatic partitioning screen for Linux, 152
auxiliary fans, 282–83
availability of a system, 20–21
Available Bytes counter, 203
Available Physical Memory counter, 202
B
backup activity, worksheet for tracking, 341–42, 342
back up and restore option for expanding a RAID array, 287–88
backup logs, 350, 351
backup methods, alternate, 337–38
backup plans
establishing, 341–49
types of, 332–40
backup problems, addressing, 351–53
backup procedures, 341, 350–51
backup process, intensive nature of, 63
backup rotations, 335–37
backups
assigning a responsible party for, 342–43
fitting within the window available, 63
implementation time for, 347
maintaining, 350–53
monitoring, 68–69, 421
restoring from an older system, 62–63
startup problems with, 346–47
testing, 347–48
in a transactional system, 334
types of, 66–67, 332
backup solution, selecting, 70–71
backup takes too long problem, 347
backup tape format, 62–63
bad block checking during Linux installation, 152
baseline, 428
capturing, 207
deciding when to capture, 208–9
establishing, 198
baseline log in Windows 2000, 210–16
basic BIOS settings, 120–21
batch file, 118
.BAT extension, 118
batteries
adding to UPSs, 309–10
monitoring the condition of, 313
replacing UPS, 306–9
storing DC power in, 250–51
battery cabinets, external, 52
battery temperature of an UPS, 169
battery voltage of an UPS, 169
benchmarking, 205–6
benchmarks, standardized, 81
best-fit lines, 219
bidirectional operating mode, setting for the parallel port, 126
Binary Circular File option for logs, 215
Binary file type for logs, 215
binary image of firmware, 114
binary search, 379
BIND command, 325
binding, 258, 259
BIOS
configuring settings, 120–23
detection of additional memory, 264, 266
documenting information about, 233, 234
entering a RAID controller’s, 127
getting into, 119
optimizing settings, 119–26
recording options, 119–20
shadowing, 123
blackouts, 48, 48
blocked pin connectors, 271–72, 272
Bloom, Benjamin, 370
blue screen in Windows 2000, 184
bootable floppy disk, creating for Linux installation, 150–51
booting, password security option for, 123
BOOTP (Boot Protocol), 404
boot partition, software RAID and, 91
BOOTP packets, configuring routers to pass, 406
boot sector, warning about changes in, 122
boot sector infector viruses, 390–92
Boot Sequence BIOS option, 122
bootup problems, 388–92
bootup process, 388–89
Bootup System Speed BIOS option, 123
bottlenecks
finding, 222
the processor as a, 83
broadcast-based protocols, identifying and eliminating, 222
broadcasting, network switches and, 104
broadcasts on a TCP/IP network, 398
broadcast storms, 103
broadcast traffic, reducing, 221–22
brownouts, 48
buffered SDRAM, 85
bundling cables, 60
burning in, 324
bus, 27
business impact, measuring for a disaster recovery plan, 73
business-stopping events, 73
bus mastering, 29–30, 297
bus mastering slots, 29–30
bus types, specified by the SCSI standard, 93
bypass on message, 167
Bytes Total/Sec. counter, 205
C
cables
for ATA/IDE drives, 277
bundling, 60
inspecting in the server area, 359
labeling, 60
routing and managing, 59–61, 60
testing the continuity of, 321
cable scanner, 320–21
cable select jumper on ATA/IDE drives, 278
cache buffers in NetWare, 202
Cache Bytes counter, 203
cache on a RAID-5 controller card, 91
cache size
of a CPU, 80
selecting, 81–82
capacitance, 97
capacity, improving for tape backups, 65
card access systems, 37, 359
Carrier Sense Multiple Access/Collision Detection (CSMA/CD), 102–3, 221
catastrophic disaster, planning for, 74–75
category 5 cabling, 104
CD-ROM drive, documenting information about, 234, 235
CD-ROM/DVD installation for operating systems, 133–34
CD-ROM with this book
backup activity worksheet, 342
server installation worksheet, 233
server warranty information worksheet, 239
Centronics-50 SCSI connector, 274, 275
chain reactions, 222–23
charging status of UPSs, 169
checkpoints, 335
check surge suppressor message, 167
chipset settings, 124–25, 124
chmod utility, 158
circuit breakers, 45–46
circuits
keeping 50 percent loaded, 46
protection by surge suppressors, 50
clamping voltage, 50
clean bootup for a firmware upgrade, 117
cleaning tape drives, 345–46
client/server applications, sizing requirements of, 24
client software, installing, 159–60
climate, inspecting in the server area, 358
climate control, 38–41
clock rate, required by a faster processor, 256
clock speed of a CPU, 80
clock synchronization, 161
clone hardware, 298–99
clustering, 21
coaxial cables, compared to twisted-pair cables, 103–4
cognitive hierarchy in Bloom’s cognitive domain, 370, 370
cognitive levels in Bloom’s cognitive domain, 370–71, 370
cold backup sites, 75
cold reboots, during firmware upgrades, 116
co-location facilities, 52, 57
color depth, documenting for the video card, 242, 243
COMMAND.COM, 389
Committed Bytes counter, 202
communications link failure, finding, 399
compatibility lists, checking, 298–300
components, interdependence among, 217
comprehension level in Bloom’s cognitive domain, 371
compressed air, special cans of, 364
computer name, assigning during Windows 2000 installation, 142, 142
computer room
inspecting, 358–60
planning electrical power requirements, 46
computer viruses, 390–91, 391
concurrent PCI, 30
condensation, 40
conditioned response, 69
conductors, characteristics of, 97
CONFIG.SYS file, modifying for NetWare installation, 145
configuration data, resetting on PnP cards, 126
configuration of the operating system, documenting, 241–43
configuring operating systems, 155–61
connecting power cords, amperage ratings of, 46
connectivity of UPS monitoring software, 166
console alert method, 314
console logs, reviewing, 184–90
console messages, output by Linux modules, 173
contingency planning. See disaster recovery plan
continuous backup systems, 337–38
contract numbers, documenting for service contracts, 240
control signals in SDRAM, 85
convective cooling, 281–82
cooling methods in servers, 281–83
copper cables and connectors, 279
core dump files, 410
core dumps in Linux, 184
core voltage for processors, 256
costs, associated with technical support calls, 380–81
Counter Logs display in Windows 2000, 210, 211
counters
adding to a log in Windows 2000, 212, 213, 214
graphing selected, 224, 225, 226–27
in Windows 2000, 199
CPU External Cache BIOS option, 122
CPU fans, checking, 363
CPU Internal Cache BIOS option, 122
CPU L2 Cache ECC Checking BIOS option, 122
CPUs. See also processors
analyzing performance of, 219
documenting information about, 234, 234
identifying characteristics of, 80–81
speed of, 80
CPU warning temperature chipset setting, 124
critical errors, results of, 185
critical issues, identifying in error logs, 184–85
Critical Update Notification add-on utility, 157
critical updates, 157
CRUD security system, 158
CSMA/CD method, 102–3, 221
current (electrical), 250
Current Disk Queue Length counter, 204
current status of an UPS, 169
Custom Device Module (CDM), 147
customer numbers, documenting, 239
D
database server, selecting a hard disk configuration for, 101
databases in a clustered environment, 21
datagram, 317
data link layer in the OSI model, 394, 395
Data tab of the System Monitor Properties dialog box, 226, 226
DAT/DDS tape, expected life of, 338
date and time, setting in the BIOS, 120
Date And Time Settings screen, 142–43, 143
DB-9 connector, 279
DB-25 SCSI connector, 274, 275
DC. See direct current (DC)
DDR SDRAM, 85
default log settings, changing for Windows 2000, 189–90
Definition section in the MIB, 318
defragmentation of hard disks, 204
defragmentation utility, 324
delayed identification of backup problems, 340
"denser" add-on cards, 296
dependency issues for shutting down multiple servers, 191
desktop-class NICs, 106
Desktop Management Interface (DMI) protocol, 69, 318
Desktop Management Task Force (DMTF), 318
destination IP address, 397
device drivers. See also drivers; hardware drivers
checking the version of, 174
installing for add-in cards, 302
Device Manager, 173, 175, 175
devices
determining the draw of, 51
identifying those not automatically installed, 172
installing in Linux, 172–73
DHCP (Dynamic Host Configuration Protocol)
diagnosing problems with, 403–6
process of assigning IP addresses, 404
DHCP-assigned addresses, receiving, 404
DHCP broadcast traffic, 221
DHCP full discovery, 406
DHCP server
not finding on the local network or via a connected network, 406
selecting a hard disk configuration for, 100
differential backups, 66–67, 332–33
DIMM-based memory, 263–64, 264
DIMM slots, 124, 263
DIMMs with built-in ECC, 87
direct current (DC), 44–45
converting alternating current to, 45
displaying on an oscilloscope, 44, 44
storing in batteries, 250–51
direct memory access (DMA) controller, 297
direct memory access modes, 95
dirty electrical power, 43
Disaster Recovery Institute (DRI), 72
disaster recovery plan, 72–75
disasters, 72
discover message, sent by the DHCP client, 404
disk accesses, caching, 203
disk booting, returning Windows 2000 to, 122
disk controllers, identifying during NetWare installation, 147
disk defragmenter, 324
disk drives. See hard disks
disk motors, delaying the startup of, 277
disk queues, monitoring the length of, 204
disk repair/scanning utility, 323
disk rotation speeds, 100
% Disk Space counter, 219
disk storage, 88–101
% Disk Time counter, 204, 219, 220
disk trends, 219–20
disk utilization, determining the average, 220
DLT tape, expected life of, 338
DMA channels, congestion on, 297
DMA modes, 95
DMI (Data Management Interface) protocol, 69, 318
DMTF (Desktop Management Task Force), 318
DNS (Domain Name System), 400
DNS name resolution, documenting, 242, 243
DNS servers
resolving names, 400–401, 401
switching between in NSLOOKUP, 402
documentation
alternatives to, 8–11
identifying important, 5–7
reading, 5
techniques for reading, 6–7
types of, 6
documentation worksheet. See server installation worksheet
domain, adding a Windows 2000 server to, 143–44, 144
Domain Name System (DNS), 400
dongle, troubleshooting a problem with, 381
DOS boot partition, preparing for NetWare installation, 145
DOS CD-ROM driver, loading for NetWare installation, 145
double data rate SDRAM, 85
DOWN command in NetWare, 192
DRAM chips, memory sold in, 262
DRAM data integrity mode chipset setting, 124
DRI (Disaster Recovery Institute), 72
drive cabinet, external, 20, 170–71
driver names, specifying for the disk drive controllers in NetWare installation, 147, 148
drivers, 111. See also device drivers; hardware drivers
downloading, 113–15
extracting and reviewing, 114–15
installing in Linux, 172
locating on Web sites, 113–14
updating, 111, 172–80
Driver tab of a device’s Properties dialog box, 176, 177
drives. See hard disks
drive slots, available to a server, 20
dry contacts, 313
D-shaped high-density 68-pin connector, 273, 273
dual-inline memory modules. See DIMM-based memory
dump files, 410
duplex fiber optic connectors, 279
dust, removing from the server case, 363–64
DVD drive, documenting information about, 234, 235
DVD installation for operating systems, 133–34
dynamically adding to RAID arrays, 287
dynamic changes in disk space, 289
Dynamic Domain Name System (DDNS), 402
Dynamic Host Configuration Protocol. See DHCP (Dynamic Host Configuration Protocol)
E
ECC checking
enabling for the main memory, 124
enabling on the L2 cache, 122
ECC memory, 86–87, 87
ECP operating mode, setting for the parallel port, 126
EISA bus, 27–28
electrical lines, number protected by a surge suppressor, 50
electrical power, 43–45. See also power outage, shutdown process during; power problems
identifying problems, 46–48
monitoring problems, 55
solving problems, 48–54
electrical signals, factors affecting, 97–98
electrons in stasis, 251
electrostatic discharge, 250–52, 261
e-mail method, providing notification of a problem, 314
emergency lighting, testing, 360
emergency operations, planning for a disaster recovery plan, 74
emergency power-off message, 168
emphasis, placing on processor affinity, 257–58
encryption as an alternative to physical security, 38
end-to-end connectivity, testing, 377
engineers, 12
Enhanced Capabilities Port. See ECP operating mode
environmental monitoring hardware, 312–13
EPP operating mode, setting for the parallel port, 126
EPP version setting on a PnP/PCI BIOS screen, 126
errata sheets, reading, 6
error checking and correction. See ECC memory
error logs
reviewing, 184–90
reviewing in Windows 2000, 187–89
errors
increasing frequency of, 186
increasing severity of, 186
ESD (electrostatic discharge), 250–52, 261
Ethernet, 99, 102–5. See also Fast Ethernet; Gigabit Ethernet
cable, 320, 320
switches, 221
evaluation level in Bloom’s cognitive domain, 371
event-driven demand, 316
event logs
maintained by UPS monitoring software, 166
reviewing, 184–90
reviewing for an UPS, 169
event monitoring software, 161
event notification by UPS monitoring software, 166
Event Viewer, 186, 187–89, 187, 189
Exchange-based activity log, 15
execute access in Linux, 158
ext2 file system, backup support for Linux, 333
Extended Industry Standard Architecture bus, 27–28
extenders/replacers, 391
external batteries in large UPSs, 308
external battery cabinets, 52
external drive cabinet, 20
external peripherals, 166–71
external SCSI cables, 274–75
external SCSI connectors, 274–75, 275
extracted files, reviewing drivers and firmware, 115
F
fabric softener, antistatic effect of, 252
failover/hot spare, 90
failure messages, not ignoring, 351
failures, detecting in RAID arrays, 361
fans, installing auxiliary, 282–83
FAQs (frequently asked questions), 9
Fast Ethernet, 103–5. See also Ethernet; Gigabit Ethernet
Fast SCSI, 94
FAT32 file system, backing up, 332
FAT file system, backing up, 332
fault-tolerant components, verifying, 361–62
fault-tolerant environment, multiple NICs in, 107
FDISK command, 145
fiber optic cables, 98–99, 104, 279
fiber optic connectors, 279
Fibre Channel, 97–99, 280
attached drives, 92
devices, 278–79
file system of NetWare, backup support by, 333
file systems, backing up, 332–33
file types for logs, 215
fireproof safe, media-rated, 343–44
firmware, 111
booting for upgrades, 117
downloading, 113–15
extracting and reviewing, 114–15
implementing updates, 116–18
incomplete upgrades to, 118
loading, 114, 117
locating on Web sites, 113–14
precautions when working with, 116
preparing for upgrades, 116–17
saving the previous version of, 118
updating, 111
upgrading, 118
flashlight batteries, testing, 360
FlashROM, 388
floods, planning for, 41–42
floppy disk, booting from, 389
floppy drives, BIOS settings for, 120
FORMAT command, 145
formatting partitions during operating system installation, 138
fractional clock rate, required by a faster processor, 256
frame types, minimizing with IPX/SPX, 221
% Free Space counter, 204
frequency
of errors, 186
monitoring for an UPS, 169–70
Fsck utility, 323
full backup, 66, 332
fuses, 45
G
General tab
of the Baseline log’s Properties dialog box, 212, 213
of the System Properties dialog box, 174, 174
generators, 53–54, 53, 359
GFS tape rotation scheme, 68
Gigabit Ethernet, 103–5. See also Ethernet
global searches on Internet search sites, 9
google.com, searching for product information, 9–10, 10
grandfather-father-son (GFS) scheme for tape rotation, 68
graphical installation for Red Hat Linux. See Red Hot Linux
grounding strap, 252
Group access in Linux, 158
groups, 157, 159
H
halt on errors settings in the BIOS, 121
hard disk configuration
selecting for a database server, 101
selecting for a DHCP server, 100
hard disk controllers
documenting information about, 234, 236
testing, 302
hard disks
adding to RAID arrays, 287–90
BIOS settings for, 120–21
booting from, 389
categories of, 270
defragmentation of, 204
documenting information about, 234, 235, 237
formatting during installation, 136, 152
identifying during NetWare installation, 147
identifying failing, 129
installing, 281–86
marking as hot spares, 128–29
minimizing vibration, 411–12
monitoring, 203–4
not detecting during bootup, 389–90
partitioning during installation, 137, 152
performance of, 99–100
sizing, 220
space available for files, 204
supported by a server, 20
sustained transfer rate of, 96
verifying the status of, 127–28
hard drives. See hard disks
hardware
clone, 298–99
detecting during installation, 136
environmental monitoring, 312–13
identifying required driver updates, 172–77
server monitoring, 311–12
system monitoring, 311–13
hardware-based monitoring solutions, compared to software-based, 314
hardware-based SCSI errors, troubleshooting, 382
hardware-based tools, 311
hardware compatibility list (HCL), 298
hardware controllers in a RAID-5 environment, 91
hardware diagnostic programs, 324
hardware drivers. See also device drivers; drivers
checking in Windows 2000, 174–77
updating in Windows 2000, 177–80
hardware error log, inspecting, 359
hardware inventory, 232–37
hardware mode for Fibre Channel, 280
hardware scan, performing during operating system installation, 137
Hardware tab of the System Properties dialog box, 174, 174
hardware tools, 320–23
hardware vendor vs. software vendor for support, 380
hardware verification, 361–64
HCL (hardware compatibility list), 298
heat sinks, 281–82
hierarchical PCI, 31
high-capacity fans, 282
high-density 50-pin D-shaped SCSI connector, 274, 275
high-density 68-pin SCSI connector, 274, 275
high-speed serial data connector (HSSDC), 279
high-voltage differential SCSI buses, 93
high voltage state, distinguishing from a low voltage state, 97–98
HKEY_LOCAL_MACHINE, 117
Host Adapter Module (HAM), 147
hosts file, 400
host was unreachable message, 398
hot backup sites, 75
hot fixes, reviewing, 156
hot sites, 16
hot spares, 90, 128–29
hot swap/hot plug, 90
hot swapping, 31
hot-swap upgrades of UPS batteries, 306
HSSDC connector, 279
humidity, 38–41
HVD SCSI buses, 93
hybrid cable for Ultra ATA/66 mode, 97
hybrid software-based monitoring systems, 314
hypotheses
developing to solve problems, 374
testing, 375
I
I2O standard, 32
IDE/ATA buses, 277–78
IDE/ATA cables, 96–97
IDE/ATA drives, 95
bus speed compared to SCSI drives, 96
connectors, cabling, and settings for, 277–78
modes of operation, 95–96, 96
IDE CD-ROM generic driver for NetWare installation, 145
IDE devices, bus problems on, 390
IDE drive bus, 95–97
IDE hard disks, compared to SCSI, 389
identity, establishing with a user name and password, 157
ID leads, connecting, 284
idle status of UPSs, 169
IDs for SCSI devices, 276, 276
ifconfig command, 325
Inbound Errors counter, 205
incremental backups, 66, 332–33
in-depth inspections, 359
inductance, 98
Industry Standard Architecture (ISA) bus, 27
infection types, used by computer viruses, 391
information, logging, 12–15
inherited rights, 159
init command in Linux, 192
in-place upgrades of operating systems, 135
input amperage
numbers for, 51
of an UPS, 169
input frequency of an UPS, 169
input voltage of an UPS, 169
installation floppy disk, 134
installation guide, reading, 6
installation modes for Red Hat Linux, 151
installation program, running for NetWare, 145–50
installations
basic steps for an operating system, 137–38
methods for operating systems, 133–34
timing, 135–36
types for operating systems, 134–35
installation worksheet. See server installation worksheet
INSTALL command, running to start NetWare installation, 145
installed memory, ratio to processor cache size, 81
Install Hardware Device Drivers page, 178, 178
Install One Of The Other Drives option, 179, 179
instances in Windows 2000, 199
Intelligent Input-Output standard (I2O), 32
interleaving memory boards, 262
internal caches, turning off CPU, 122
internal SCSI cables, 273–74, 273
internal SCSI connectors, 273–74, 273
International Organization for Standardization (ISO), 394
Internet newsgroups, 8–10
Internet Packet Exchange/Sequenced Packet Exchange protocol. See IPX/SPX protocol
Internet Protocol. See IP (Internet Protocol)
Internet Protocol (TCP/IP) Properties dialog box, 407, 408
Internet search sites, 9
Internetwork Packet Exchange protocol. See IPX protocol
interrupt request (IRQ) lines, 30–31, 30
interrupts, 30–31, 201, 296
interrupt sharing, 296
Interrupts/Sec. counter, 201
% Interrupt Time counter, 201
inverter, separating from the UPS, 308
invoices, relating to a server’s purchase, 238
IO.SYS file, 389
I/O ports, 297
IP (Internet Protocol), 149
IP addresses, 397, 404
IPConfig command, 325
IPCONFIG command, 409
IP configuration utility, 325
IP information, entering for Linux network cards, 152
IPX protocol, 149
IPX/SPX protocol, 221
IRQ_NOT_LESS_EQ message, 185
IRQ lines, 30–31, 30
IRQs, specifying, 126
ISA bus, 27
ISA bus standard, 297
ISA modems, 294
ISA slots, 294–95
ISO, 394
isolation of problems, 378
J
joules, 50
jumper settings for SCSI devices, 276–77, 276
K
kernel in Linux, 158, 172–73
keyboard, configuring during Linux installation, 152
keyboard-video-mouse (KVM) switches, 58–59
keyed connectors, 272–73, 272
knowledge base
documenting articles, 244
searching for a vendor’s, 9
searching for installation issues, 10–11
knowledge level in Bloom’s cognitive domain, 371
KVM switches, 58–59
L
L2 cache, enabling, 122
labeling of cables, 60
LAN (local area network), 102
LAN cable scanner, 320–21
large UPS, replacing a battery in, 308–9
laser printers, UPSs and, 51
latency, reducing, 100
LAT protocol, 222
layers in the OSI model, 394–95
lead-acid batteries, 306–7
leafing through documentation, 7
leaked memory, 202
learning process, 370–71
LED indicators on a hard disk sled, 285
libraries of tape backup, 65
license agreement, accepting for Windows 2000, 139
license floppy disk for NetWare installation, 150
Licensing Modes screen in Windows 2000 installation, 140–42, 141
lighting, testing emergency, 360
lightning, 251
line-conditioner-only mode, locking an UPS in, 170
link light on a network interface card, 396
Linux. See also Red Hat Linux
archiving logs, 186
assigning access, 158
critical errors in, 184
hardware compatibility lists for, 299
installing, 150–54
modes of access, 158
monitoring performance, 209
partitions required by, 137
performance monitoring via scripts and Perl programs, 210
shutdown considerations for, 192
strengths and weaknesses of, 26
working with drivers, 172–73
load balancing of adapters, 107
LOAD command in NetWare, 173
loading of racks, 58
Local Area Connection Properties dialog box, 407
local area network (LAN), 102
Local Area Transport, 222
local connectivity problems, 396–99
locale, setting in Windows 2000, 140
local IP address, 397
localizations of security in Linux, 158
localizing problems, 376–78
local network address, 397
local user account, adding during Linux installation, 153
Locate Driver Files page, 178, 179
locking devices, protecting physical access, 38
locking rack cabinets, 57
log files
changing the location of, 215
naming uniquely, 215
reviewing, 223–27
Log Files tab of the Baseline log’s Properties dialog box, 214, 214, 215
logging information, 12–15
logical disk performance counters, turning off, 203
logical storage versus physical disk storage, 88
logical volumes, viewing hard disks as, 203
logs, archiving, 186
log settings, changing for Windows 2000, 189–90
log size, managing, 186
long-term monitoring, continuous, 206–7
lost opportunity, 17–18
low battery message, 167
low-voltage differential bus, 93
low voltage state, distinguishing from a high voltage state, 97–98
LVD SCSI bus, 93
M
MAC address, 242, 243
magnetic inductance, 98
magnetism, 251
management, risk tolerance of, 18–19
management information base (MIB), 317–18
Manage Wise, 209
manual shutdowns, 191–93
manufacturing company, selecting a tape drive and rotation scheme for, 70–71
many-to-many relationship among users, groups, and files, 158
master boot record (MBR), 389
master/slave jumper on ATA/IDE drives, 278
matrixed UPSs, 310
MAUs (Multistation Access Units), redundant cabling between, 106
maximum amperage, assuming in calculations, 51–52
maximum load of an UPS, 51
maximum threads, setting, 259–60, 260
MBR (master boot record), 389
media access control address. See MAC address
media error, during a CD-ROM/DVD installation, 133
media failures with backups, 339
media life span, 64, 65
media-rated fireproof safe, 343–44
media type for a network card, 242, 243
memory
adding, 261–66
changing the timing for, 125
choosing appropriate, 261–62
compatibility with motherboards, 261
installing, 262–66
manufacturer of, 261
matching existing type and speed, 262
monitoring, 201–3
packaging of, 261
requirements for, 84–87
types of, 84–86
memory auto-configuration chipset setting, 124
memory boards, 262
memory bound systems, ignoring disk-related counters in, 218
memory bus, 80
memory-caused crashes, eliminating, 87
MEMORY.DMP file, 184, 410
memory leaks, 202
memory provider, staying with a single, 261
memory speed, required by faster processors, 256
memory test, skipping during rebooting, 122
memory trends, analyzing, 218
messages, sent by UPSs to servers, 167–68
metal-oxide varistors (MOVs), 49, 363
metering software, monitoring the use of applications, 161
MFM controller, 92
MIB (management information base), 317–18
Microchannel bus, 28
Microsoft Knowledge Base, 11
Microsoft SQL Server 7, setting maximum threads, 260, 260
Microsoft Windows 2000. See Windows 2000
Microsoft Windows Update service, 178, 179
Microsoft Windows Update site. See Windows Update site
Microsoft Word, multithreaded execution of, 257
mid-sized UPS, replacing a battery in, 306–8
mini-firewall software, 161
mirroring, 89
modes of access in Linux, 158
modified frequency modulation (MFM) controller, 92
modules, reloading Linux, 173
MODULES command in NetWare, 173
monitoring connection, setting up for a drive cabinet, 171
monitoring software for servers, 161
monitoring the tape backup process, planning for, 68–70
motherboards
compatibility with memory, 261
interleaving requirements for memory, 262
support for a new processor, 256
mouse
configuring during Linux installation, 152
specifying for NetWare installation, 147, 147
mouse detection, turning off for an UPS serial port, 168
MOVs (metal-oxide varistors), 49, 363
MPS version control BIOS option, 123
MSDOS.SYS file, loading, 389
multimeter, 321
multimode fiber optic cables, 279
multiport modem cards, testing, 302
multiport serial cards, testing, 302
multiprocessing, 82
multiprocessor kernel, running for Windows NT 4, 253
Multi-Processor Specification (MPS) standard, 123
Multistation Access Units (MAUs), 106
multithreaded execution, 257
N
name resolution, testing, 377, 400–403
name servers, network of, 400
narrow SCSI bus, 94
NDS (NetWare Directory Services), time zones and, 149
NDS tree, establishing, 149
need, determining, 16–24
NetBEUI protocol, removing, 222
NetBIOS
name resolution, 402–3
names, 400
running over TCP/IP, 222
NetWare
archiving logs, 186
critical errors in, 184
driver version numbers in, 173
installing, 144–50
license disk, 145
local thread run queues, 258
memory requirements of, 202
name resolution in, 403
performance monitoring through, 209
server files, 145, 146
shutdown considerations for, 192
strengths and weaknesses of, 26
SYS volume required by, 137
YES program certification, 299
NetWare Directory Services (NDS), 149
NetWare Peripheral Architecture (NWPA), 147
Netware volume format, 149
network adapters, 362. See also NICs
Network And Dialup Connections, reconfiguring, 143
network boards, detecting during NetWare installation, 148, 148
network bootable image, 134
network cards
documenting information about, 234, 236, 242, 243
identifying during NetWare installation, 148
testing, 302
network communications, process of, 394
network connectivity, 102–7
network engineers, notetaking by, 12
Network Information System (NIS), 153
networking protocols, selecting for NetWare installation, 149
network installation of operating systems, 134
network interface cards. See NICs
Network Interface object, counters for, 204–5
network layer in the OSI model, 394, 395
network monitoring utilities, UPSs and, 168
network operating systems. See operating systems
network problems, troubleshooting, 393–409
networks
backing up across, 64
monitoring, 204–5
recording changes and activities, 14–15
network switches, 104
network topologies, 102–6
network trends, 220–22
new installations of operating systems, 134–35
New Log Settings dialog box, 212, 212
newsgroups. See Internet newsgroups
NFS shares, 160
NICs. See also network adapters
installing multiple on a server, 107
performance of, 106–7
no media (tape) available backup problem, 346
noncondensing humidity, 40
nonlinear performance, 208
nonmaskable interrupt, 86
non-shielded SCSI cables, 275
non-unicast (multicast and broadcast) packets, 205, 221, 428
Northbridge processor support chip, SDRAM and, 84
notes
high cost of not taking, 13–14
taking effective, 12–13
notification
of backup results, 350–51
of predefined thresholds, 69–70
Novell NetWare. See NetWare
Novell Storage Services format, 149
nslookup command, 401–2
NSLOOKUP prompt, 402
NSLOOKUP tool, 377
Nslookup utility, 325–26
NSS format, 149
NTFS file systems, encrypting files on, 38
numeric paging method, 314
O
Object section in the MIB, 317
objects in Windows 2000, 199
offer message from a DHCP server, 404
off-site storage, 344–45
on battery message, 167
on-board IDE controller (primary/secondary) setting, 126
onboard memory cache, 80
on-board parallel port setting, 126
onboard serial ports setting, 126
online expansion option for a RAID array, 287, 289–90
on-site storage, 343–44
open files, backing up, 347
Open Systems Interconnection (OSI) model, 394–95
operating systems
configuring, 155–61
documenting, 241–44
features and benefits of popular, 26
installing, 137–54
loading during installation, 138
memory allocation by, 218
methods for installing, 133–34
methods for selecting, 25
selecting, 25
support for an additional processor, 253
time required for installation, 136
operational statistics of UPSs, 169–70
opportunity losses, 17–18
optical medium, writing archival data to, 65
optimum temperatures, 39
order of analysis for performance data, 217–22
organizational risk tolerance, 16–19
OS/2 Warp operating system
accessing memory greater than 64 MB, 123
driver versions in, 173
installing, 137
strengths and weaknesses of, 26
oscilloscope
displaying alternating current (AC), 43, 44
displaying direct current (DC), 44, 44
OSI model, 394–95
OS select for RAM > 64 BIOS option, 123
Outbound Errors counter, 205
outer and inner shielding for SCSI cables, 275
output amperage of an UPS, 170
output frequency of an UPS, 170
Output Queue Length counter, 205
output voltage of an UPS, 169
oxidation, 40–41
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Last Updated: Friday, July 6, 2001 |
