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Microsoft® Windows® XP Professional Administrator's Pocket Consultant
Author William R. Stanek
Pages 384
Disk N/A
Level All Levels
Published 09/26/2001
ISBN 9780735613812
ISBN-10 0-7356-1381-8
Price(USD) $29.99
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Sample Chapter
Index
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Index


Symbols and Numbers
/BASEVIDEO, 42
/BOOTLOG, 42
/NOGUIBOOT, 42
/SAFEBOOT, 42
/SOS, 42
%SystemRoot%
   described, 13
   driver files, 65
   error logging, 28
   group policies in, 167
   statistics repository, 28
   system configuration files, 40
   WMI log files storage, 29, 31
%UserProfile%
   environment variables, 280
   Quick Launch options, 101
   Start Menu folder, 91, 97, 303
16-bit color, 122-123
24-bit color, 122-123
32-bit color, 122-123

A
access. See user access
access and connectivity policies, 180-183
accessing event logs, 314
accounts
   adding and removing group members, 143-144
   creating local workstation groups, 142
   LocalService, 131
   LocalSystem, 131
   local users, essentials, 129-132
   local users and groups, 141-142, 144-145
activate menu bar shortcut, 103
Active Desktop
   enabling or disabling, 195-196
   folder views, 196
   multiple folder views, 196
ActiveX controls, 237
adapters, 59
Add Hardware Wizard, 69-70
Add New Quota Entry dialog box, 215
Add/Remove Templates dialog box, 171
addresses
   address toolbar (taskbar), 99
   Alternative and Dynamic IP, 252
   ping to check, 250
   static IP, 249-251
administration, 3-21
   application framework, 12-13
   automatic updates, 18-21
   error reporting, 16-18
   Help and Support Center, 10-12
   interface changes, 4-7
   mouse tricks, 7-8
   overview, 3
   support services, 8-10
   system health, 13-15
Administrative Tools
   display menu option settings, 87
   menu, 92-93
administrator account, 130
Advanced Dial-Up dialog box, 283
Advanced System Information, 23, 25-27
Advanced tab, 46-55
   applications performance, 48
   Environment Variables dialog box, 50-51
   error reporting, 54-55
   system startup and recovery options, 52-53
   virtual memory configuration, 49-50
   Windows performance, 47-48
Advanced TCP/IP Settings dialog box, 253-254, 256-257
alarms and alarm actions, 153-156
   configuring, 153-156
   Critical Battery Alarms, 153-154
   Low Battery Alarms, 153-155
alternate addressing, 162-164
alternate phone numbers, 286-287
alternative IP addressing, 252
Always On power scheme, 151
analog modems, 267
Animated Bitmap Creator and Previewer, 228
Anyone's Use option, 277
application framework, 12-13
application log, 313
applications
   information, 26
   optimizing, 303-304
area code rules, 272
arrange icons, 192
Ask A Friend To Help, 11
audio devices. See sound and audio devices
audio playback and settings, 77
AUTOEXEC.BAT, 40
automated help. See help
Automatic Browser Configuration policy, 234
automatic disconnections, 283-284
automatic remote connections, 278-279
automatic updates, 18-21

B
background images, 108
Background Intelligent Transfer, 9
Background Services, 48
backup
   Operators accounts, 133
   Windows XP, 32
bad sectors, 306
batteries, 152, 153-155
Black Berry (PDA), 60
BOOT.INI, 38, 40
boot options, 41-42
broadband connections
   creating, 276
   establishing remote, 295
   problems and resolutions, 295
Browse For Folder dialog box, 217
browser interface, customizing, 227-231
   buttons, 230-231
   logos, 228-229
   titles, 227-228
Browser Title dialog box, 227
Browser Toolbar Button Information dialog box, 230
Browser User Interface policies, 227

C
cable modems, 267-268, 276
cache, setting offline files, 179-180
caching
   documents and programs, 203
   offline configuring, 210
Caching Settings dialog box, 204
calendar Internet default program, 232
calling card, 272
catalog files report, for Content Indexer, 34
Category Control Panel, 6-7
Check All Boot Paths, 41
Check Disk
   and hard shutdown, 334
   options and switches, 305
   running, 305-306
   syntax, 305
checkpoints, system, 335
cipher utility (CIPHER.EXE), 313
circuit cards, 59
Classic Control Panel, 5
Classic logon, 188
Classic Shell, 194-195
Classic Start Menu
   described, 4
   options, 86-88
Classic view, 196
Clients for Microsoft Networks, 270, 290
close or quit keyboard shortcut, 103
color
   changing schemes, 107, 118
   matching for graphics, 124-125
   quality, 122-123
components
   installed components information, 25
   networking components, configuring, 289-291
compression
   compress old files reports, 34
   drives and data, 309-311
   files and directories, 309-310
   utility (COMPACT.EXE), 311
computer and user scripts policies, 183-187
   controlling script behavior, 183-185
   logon and logoff scripts, 186-187
   startup and shutdown scripts, 185-186
   types of, 183
Computer Management
   disk quota entries, 214-216, 218-219
   viewing services, 9-10
Computer Management console, 201. See also device management utilities
Computer Name tab, 45-46
CONFIG.SYS, 40
Configure Toolbar Buttons policy, 246
configuring policies, 169-171
   adding or removing templates, 171
   enabling and disabling, 170
   viewing templates, 169-170
Connect dialog box, 293
connections
   configuring attempts, 283-284
   configuring proxy settings, 235-237
   managing through Group Policy, 233-235
   protocols, 289
   speed, status and clarity of, 259
connections, local
   configuring, 249-258
   managing, 258-261
connections, remote
   auto disconnection, 283-284
   automatic or manual, configuring, 278-279
   broadband, creating, 276
   broadband, establishing, 295
   dialing rules, configuring, 285-286
   dial-up, establishing and creating, 270-275, 292-294
   identity validation, configuring, 287-289
   Internet Connection Firewall, 291-292
   logon information, configuring, 282-283
   networking protocols and components, 289-291
   primary and alternate phone numbers, 286-287
   proxy settings for mobile, 279-282
   redialing options, 284-285
   VPN, establishing and creating, 277, 296-297
Connections Settings dialog box, 234
Connection Wizards, 270
connectivity and access policies, 180-183
Contact List Internet default program, 232
Content Indexer, 34
Control Panel
   Expand setting, 87
   old and new views, 5-7
Convert Utility (FAT to NTFS)
   syntax, 308
   use of, 308-309
copy selected item shortcut, 104
copy shortcut, 103
corrupted system files, repairing, 332-333
country codes, 273
Crash Dump, 36
Create Shared Folder Wizard, 201, 202
create shortcut keyboard command, 104
Create Shortcut Wizard, 92
Critical Battery Alarm Actions dialog box, 156
Critical Battery Alarms, 153-154
Cursor Blink Rate, 72-73
custom browser titles, 227
customize desktop content, 110-112
Customize Notifications dialog box, 98
Customize Start Menu dialog box, 88
Custom Logo dialog box, 229
custom logos, 228
custom themes, 108
cycle through items keyboard shortcut, 104

D
daily system checkpoints, 335
data encryption and decryption, 311-313
Data Encryption Standard (DES), 311
date and time settings, 82
decompression utility (EXPAND.EXE), 311
decrypting files and directories, 312-313
defragmenting disks, 306-308
delete keyboard shortcut, 104
DES (Data Encryption Standard), 311
desktop, 103-114
   background, 108-109
   cleaning up, 112-114
   configuration policies, 196
   custom content, 110-112
   default icons, 109-110
   icons, 193
   keyboard shortcuts, 103-105
   themes, 106-108
   toolbar (taskbar), 99
Desktop button. See Show Desktop button
Desktop Clean Up Wizard, 113-114
Desktop Gallery, 111
device drivers, 64-69
   information tracking, 64-65
   installing and updating, 65-67
   recovery, 65-68
   removal and uninstall, 68-69
device management utilities, 61-64
   local and remote systems, 62
   by type, 64
Device Manager, 62-64
DHCP (Dynamic Host Configuration Protocol)
   as default component, 290-291
   installing network adapters, 247
   laptop networking, 161-162
   lease, 262
   server, 260
   settings, 253, 262-263
diagnostics, network, 264-266
diagnostic startup, 39
dialing locations, 271-273
dialing rules
   area code, 271-272
   broadband, 276
   configuring, 285-286
   explained, 271
dialog boxes
   Add New Quota Entry, 215
   Add/Remove Templates, 171
   Advanced Dial-Up, 283
   Advanced TCP/IP Settings, 253-254, 256-257
   Browse For Folder, 217
   Browser Title, 227
   Browser Toolbar Button Information, 230
   Caching Settings, 204
   Connect, 293
   Connections Settings, 234
   Critical Battery Alarm Actions, 156
   Customize Notifications, 98
   Customize Start Menu, 88
   Custom Logo, 229
   Driver File Details, 65
   Environment Variables, 50-51
   Favorites And Links, 225
   Folder Options, 197
   Important URLs, 242-243
   Internet Options, 241
   Internet Properties, 233, 282, 285
   Internet Protocol (TCP/IP) Properties, 250-254
   Local Area Connection Properties, 248-249
   Local Area Connection Status, 259, 262
   Local Area Network Settings, 235
   Logon Properties, 187
   Monitor And Drivers Properties, 122
   navigation shortcuts, 105
   New Location, 272
   Offline Files-Advanced Settings, 204
   Performance Options, 302
   Phone And Modem Options, 272-273
   Power Options Properties, 157-158
   Programs, 232
   Properties, 63, 306
   Proxy Settings, 281
   Remote Assistance, 328
   Security Settings, 242
   Select Network Protocol, 248
   shortcuts to, 105
   Sounds And Audio Devices Properties, 80-81
   TCP/IP Properties, 248, 162
   Trusted Sites, 244
   Virtual Memory, 302
   WMI Control Properties, 28
dial-up connection. See also connections
   creating, 270-275
   establishing remote, 292-294
   problems and resolutions, 294
digital modems, 267
digital phone systems, 275
Digital Subscriber Line (DSL), 267-268
DirectMusic acceleration, 79
directories
   compression and expansion, 309-311
   encryption and decryption, 311-313
DirectShow acceleration, 79
DirectSound acceleration, 79
DirectX diagnostic tool, 33
Disable Changing Connection Settings policy, 245
Disable Changing Proxy Settings policy, 245
Disable Internet Connection Wizard policy, 245
Disable The Advanced Page policy, 246
Disable The Connections Page policy, 245
Disable The Programs Page policy, 245
Disable The Security Page policy, 245
disconnection. See automatic disconnections
Disk Cleanup, 32-35
disk drives
   access in Windows Explorer, 219
   icons, 193
   optimizing, 304-313
   optimizing, checking for errors, 305-306
   optimizing, compressing drives and data, 309-311
   optimizing, converting to NTFS, 306-308
   optimizing, defragmenting, 306-308
   optimizing, encrypting drives and data, 311-313
   optimizing, reducing space usage, 304
disk errors, checking, 305-306
disk quotas. See also quotas
   entries, 217
   policies, 171-174
disk space usage, reducing, 304
display and video settings, 118-125
   color quality, 122-123
   display appearance, 118-119
   graphics color matching, 124-125
   monitor setup, 121-122
   refresh rate, 123-124
   screen resolution, 122-123
   video adapter and monitor, 119-120
   video drivers, 120-121
   video settings, 119-125
distribution groups accounts, 132
DNS (Domain Name System)
   configuring resolution, 254-256
   dynamic, 255
   installing network adapters, 247
   registering and flushing, 255, 263-264
   registration, 264
   resolver cache, 264
   settings, 254-256
   suffixes, 255
docked and undocked hardware profiles, 160-161
documents, caching, 203
domain
   changing, 46
   policies, 167
   user accounts, 129-130
Domain Name System (DNS). See DNS
double-click, 7
downloaded program files, 34
Dr. Watson, 33, 35-37
Dragging and Dropping, 87
Driver File Details dialog box, 65
drivers
   information tracking, 64-65
   installation, 65-67
   removing device, 68
   rolling back, 67-68
   uninstalling, 68-69
   updating, 63
drives. See disk drives
DSL (Digital Subscriber Line), 267-268
DSL router, 268, 276
Dump Symbol Table, 37
Dynamic DNS, 255
Dynamic Host Configuration Protocol (DHCP). See DHCP
dynamic IP addresses, 162, 252

E
e-mail Internet default program, 231
E-mail Remote Assistance invitations, 323-324
encryption, drives and data, 311-313
energy-saving monitor settings, 116-117
Enhanced CryptoPAK, 311
environment, configuring, 21-58
   accessing WMI, 28-29
   advanced system information, 25-27
   Advanced tab, 46-55
   Automatic Updates tab, 58
   boot options, 41-42
   Disk Cleanup, 33-35
   Dr. Watson, 35-37
   File Signature Verification, 37-38
   General tab, 45
   Hardware tab, 46
   My Computer information, 24-25
   Name tab, 45-46
   Remote tab, 58
   services, 43-44
   standard support tools, 32-33
   startup applications, 42-43
   startup modes, 39-40
   system configuration files, 40-41
   System Restore tab, 55-58
   WMI control basics, 27-28
   WMI logging configuration, 29-31
   WMI logon credentials, 29
   WMI repository, 31-32
Environment Variables dialog box, 50-51
errors
   file system, 306
   log files, 313-314
   log information, 27
   reporting, 16-18, 54-55
event logs, accessing, 314
execute command shortcut, 104
EXPAND.EXE, 311
Extensible Markup Language (XML), 327
external devices, 59
external speakers, 77-78

F
FAT and FAT-32 drives, conversion to NTFS, 304-305, 308
favorites
   display setting, 87
   links customizing, 225-227
   Menu, 225-227
Favorites And Links dialog box, 225
file and data management policies, 171-180
   disk quotas, 171-174
   offline files, 174-180
   system restore, 174
file associations, 199
files
   compressing and expanding, 309-311
   Disk Cleanup and, 34-35
   encrypting and decrypting, 311-313
   File Signature Verification, 33, 37-38
   invitations (Remote Assistance), 324
   types, extensions and associations, 199
File Signature Verification, 33, 37-38
File Size Limits For policy, 246
file system errors, fixing, 306
File Transfer Protocol (FTP), 235
firewall. See Internet Connection Firewall
flushing DNS, 263-264
folder icons, 193
folder options, 191-199
   in Active Desktop, 195-196
   changing views, 196
   drive access in Windows Explorer, 197-198
   file type associations, 198-199
   folder sharing, 201-202
   hidden and compressed files, 196-197
   views for multiple folders, 196
   in Windows Explorer, 191-195
Folder Options dialog box, 197
FRAMEWORK.LOG (WMI), 29

G
Gallery, Desktop, 111
gateway metric, 252-253
gateways, multiple, 252-253
general system information, 24
General tab, 45
Get Help From Microsoft, 11
Gopher, 235
Go To A Windows Web Site Forum, 11
group accounts
   Administrators, 132
   Backup Operators, 133
   Distribution groups, 132
   Guests, 133
   Local groups, 132
   Network Configuration Operators, 133
   Power Users, 133
   Remote Desktop Users, 133
   Security groups, 132
   Users, 133
group policies, 165-168
   accessing and using, 166-167
   application of, 165-166
   local, 166-167
   site, domain and unit, 167
   using the console, 168
   in Windows Explorer, 193-195
Group Policy
   for connection and proxy settings, 233-235, 279
   for connections settings, 233, 274
   for default Internet programs, 232
   Group Policy console, 168
   for security zone configuring, 241
   for security zone usage, 240
   settings information, 27
Guest accounts, 131, 133

H
hard disks
   turning off, 150
   usage limit, 209
hard shutdown, 334
hardware
   acceleration, 78
   information on installed, 24
   status, 24
hardware devices and drivers, configuring, 59-84
   date and time settings, 82
   device drivers, 64-69
   device management utilities, 61-64
   Device Manager, 62-64
   hardware management, 69-72
   installing devices, 59-61
   keyboard settings, 72-73
   mouse settings, 73-74
   network time, 82-84
   regional settings, 81-82
   sound and audio devices, 74-81
hardware management, 69-72
   adding new, 69-70
   enabling and disabling, 71
   troubleshooting, 71-72
hardware profiles, 159-161
   configuring use of, 159-160
   copying, renaming, and deleting, 161
   docked and undocked, 160-161
hardware resources information, 25
Hardware tab, 46
Hardware Update Wizard, 63
headphones, configuring, 78
help
   application framework, 12-13
   automated, 10-15
   Help and Support Service, 9-12
   HelpAssistant account, 131
   system health, 13-15
Help And Support Services console, 265
HelpAssistant account, 131
hibernation, 158-159
hidden and compressed files, 196-197
hidden extensions, 197
hidden files and folders, 197
Hide Favorites Menu policy, 246
highlight text shortcut, 104
Home/Office Desk power scheme, 151
home page settings, 223-224
Home Page URL, 224
HTML, 224
HTML Editor Internet default program, 231
Hypertext Transfer Protocol (HTTP), 235
Hypertext Transfer Protocol Secure (HTTPS), 243

I
icons
   arranging, 192
   in notification area, 97-98
   removing and restoring to desktop, 110
   sizing, 88
   Windows Explorer, 193
identity validation, configuring, 287-289
Idle Time Before Hanging Up setting, 285
Important URLs dialog box, 242-243
.INI files, 40
insertion points shortcuts, 104
installing and updating drivers, 65-67
installing devices, 59-61
installing TCP/IP, 248-249
interface changes, understanding, 4-7
Internet, 223-246
   browser interface, 227-230
   connection and proxy settings, 233-237
   default programs, 231-233
   options and policies, 245-246
   security zone, 238, 241-242
   settings information, 26
   URLs, customizing, 223-227
Internet Call (Internet default program), 232
Internet Connection Firewall, 275, 291-292
Internet Connection Wizard, 270
Internet default programs, setting, 231-233
Internet Explorer. See Microsoft Internet Explorer
Internet Options dialog box, 241
Internet Options utility, 232, 282, 284
Internet Properties dialog box, 233, 282, 285
Internet Protocol (TCP/IP). See TCP/IP
Internet Protocol (TCP/IP) Properties dialog box, 250-254
invitations (Remote Assistance)
   accepting and responding to, 328-329
   checking status, 329-330
   control password for, 326
   expiring, resending, and deleting, 330
   offering, 327-328
IP (Internet Protocol). See TCP/IP
IP addressing, 249-258
ipconfig command-line utility, 263

K
Kerberos security, 82
keyboard settings, 72-73
keyboard shortcuts
   for desktop and menus system, 103-105
   for navigating dialog boxes, 105
   using Windows key, 105
key ring entries, 137-140
   adding and removing, 137-140
   editing, 139

L
L2TP (Layer 2 Tunneling Protocol), 269
laptop management, 149-164
   alarms and alarm actions, 153-156
   hardware profiles, 159-161
   hibernation, 158-159
   networking for laptops, 161-164
   power behaviors, 158
   power buttons, 158
   power meter, 157
   power schemes, 150-153
Layer 2 Tunneling Protocol (L2TP), 269
links
   customizing, 225-227
   taskbar toolbar, 99
LMHOSTS files, 257
Load Startup Items, 40
Load System Services, 40
local and remote systems, 62
Local Area Connection Properties dialog box, 248-249
local area connections, configuring, 249-258
   DNS Resolution, 254-256
   dynamic and alternative addressing, 252
   multiple gateways, 252-253
   static IP addresses, 249-251
   WINS Resolution, 256-258
local area connections, managing, 258-261
   enabling and disabling, 258
   network configuration information, 259-260
   renaming, 260
   repairing, 261
   status, speed, and activity, 258-259
Local Area Connection Status dialog box, 259, 262
Local Area Networking, 247-266. See also local area connections, configuring
   local area connections, managing, 258-261
   networking components, installing, 247-249
   network settings, testing and troubleshooting, 261-266
Local Area Network Settings dialog box, 235
local group accounts, 132
local group policies, 166-167
Local Intranet security zone, 238, 242-243
LocalService account, 131
LocalSystem account, 131
local user accounts, 129-132
Log File Path, 36
log files, errors, 313
logoff, Display setting, 87
logon and logoff scripts, 186-187
logon and startup policies, 187-190
   classic vs. simple logon, 188
   disabling run lists, 189-190
   setting startup programs, 188-189
   welcome screen, 188
logon connection information, configuring, 282-283
Logon Properties dialog box, 187
logos, custom, 228
Low Battery Alarms, 153-155

M
maintenance tasks, scheduling, 314-321
   changing task properties, 319-320
   copying and moving tasks, 321
   deleting tasks, 321
   enabling and disabling, 320
   running tasks immediately, 320
   understanding, 315
   viewing on local and remote systems, 315-316
Managed Object Format files (MOF), 29-30
manual remote connections, configuring, 278-279
manual restore points, 336
Max Battery, 152
memory
   chips, 60
   dumps, 53
   optimizing management, 302
   physical and virtual, 302
menus, customizing, 85-93
   Administrative Tools menu, 92-93
   classic and simple views, 85-89
   personalized menus, 93
   Programs menu, sorting, 90-91
   Start menu, 85-89
menu shortcuts, 104
menu system, optimizing, 302-303
menu visual effects, 302
Microsoft Internet Explorer
   buttons, creating custom, 230-231
   connection and proxy settings, 233-237
   enabling and configuring proxy settings, 235-237
   favorites and links customizing, 225-227
   home page settings, 223-224
   interface, customizing, 227-231
   logos, creating custom, 228-229
   search settings, 223-224
   security zones. See security zones management
   support URLs settings, 223-224
   titles, creating custom, 227-228
Microsoft Management Console (MMC), 166-167
Microsoft .NET Passport, 140
Microsoft Outlook Express, 228
Microsoft Remote Control Incident (MSRCIncident), 324
Microsoft software, view installed, 24
Microsoft technical support, 11
Microsoft Windows NT File System. See NTFS (NT file system)
Microsoft Windows XP errors, 313-314
Microsoft Windows XP Professional, optimizing, 301-321
   applications, processes, and services, 303-304
   compressing drives and data, 309-311
Microsoft Windows XP
   converting to NTFS, 306-308
   defragmenting, 306-308
   disk errors, 305-306
   encrypting drives and data, 311-313
   memory management, 302
   menu system, 302-303
   processor scheduling, 301
   reducing space usage, 304
   scheduling maintenance tasks. See maintenance tasks, scheduling
Minimal Power Management, 151
MMC (Microsoft Management Console), 166-167
mobile connections, proxy settings, 279-282
Mobile Networking, 267-297
   connection properties, configuring, 277-292
   connections, establishing, 292-297
   creating connections, 270-277
   fundamentals, 267-269
modem pools, 267-269
MOF (Managed Object Format files), 29-30
MOFCOMP.LOG (WMI), 29
Monitor And Drivers Properties dialog box, 122
monitors
   energy-saving settings, 116-117
   resolution and color quality, 122-123
   setup, 121-122
   turning off, 150
monthly running task (maintenance), 317-318
mouse
   changing pointers, 107
   settings, 73-74
   tricks, 7-8
msconfig, 332
MSCONFIG.EXE, 39
MSN buddy list, 324
MSN invitations (Remote Assistance), 324
MSN Messenger Service, 324
MSRCIncident. See Microsoft Remote Control Incident (MSRCIncident)
MS Software Shadow Copy Provider (support service), 9
multimedia audio settings, 81
multiple gateways, 252-253
My Computer
   icon, 193
   Information, 23-25
My Documents
   Expand setting, 87
   icon, 193
My Network Places icon, 193
My Pictures, Expand setting, 87

N
NAT (network address translation), 235
NetBIOS, 257-258, 261
NetMeeting Remote Desktop Sharing (support service), 9
.NET Passport. See Microsoft .NET Passport
.NET Passport Wizard, 140
network
   adapters, installing, 247-248
   configuration information, 259-260
   DHCP, 247
   diagnostics, 264-266
   DNS settings, 254-256
   folders. See shared network folders
network address translation (NAT), 235
Network Configuration Operators, 133
Network Connections, Expand setting, 87
Network Diagnostics utility, 32
Network Drive icons, 193
networking components
   configuring, 289-291
   configuring DHCP, 247
   configuring DNS, 247
   installing, 247-249
   installing Internet Protocol (TCP/IP), 248-249
   installing network adapters, 247-248
networking for laptops, 161-164
   alternate private IP addresses, 162-164
   dynamic IP addresses, 162
networking protocols, configuring, 289-291
NetworkService account, 132
network settings, testing and troubleshooting, 261-266
   basic tests, 261-262
   DHCP settings, 262-263
   network diagnostics, 264-266
   registering and flushing DNS, 263-264
network time, configuring, 82-84
New Connection Wizard, 270
New Location dialog box, 272
Newsgroups Internet default program, 231
normal startup, 39, 332
notification area, 96-98
NTEVT.LOG (WMI), 30
NTFS (NT file system)
   Convert utility, 304, 308-309
   encryption of data on, 311-312
   quotas on, 212-213
   volumes, 197, 218

O
Offering Remote Assistance, 33, 327-328
Offline Favorite Wizard, 206-207
offline file policies, 174-180
   controlling offline files and subfolders, 177-178
   listed, 175-176
   offline file cache, 179-180
   offline file configuration, 176-177
   offline synchronization, 178-179
offline files, 200-210
   basics of, 200
   configuring computers to use, 205
   folder sharing, 201-202
   making unavailable, 204-205
   managing on user's computer, 206-210
   offline availability, 200, 203-204
   policies, 174-180
Offline Files-Advanced Settings dialog box, 204
online
   help resources, 11
   support Page URL, 224
operating systems environment. See environment, configuring

P
packets, TCP/IP, 259
paging files, 49-50
passwords
   Allow Unsecured, 287
   changing workstations, 136-137
   managing stored, 137-140
   Remote Assistance invitations, 326
   for screen savers, 114-115
   for user accounts, 136-137
paste shortcut, 104
performance, optimizing, 301-304
   applications, processes, and services, 303-304
   memory management, 302
   menu system, 302-303
   processor scheduling, 301
Performance Options dialog box, 302
periodic system checkpoints, 335
permissions, for sharing, 202
Personal Digital Assistant (PDA) devices, 60
personalized menus, 93
personal toolbars, 101-102
Phone And Modem Options
   dialog box, 272, 273
   tool, 271
ping, 250, 261
Plug and Play, 60
point of presence (POP), 273
Point-to-Point Protocol (PPP), 289
Point-to-Point Tunneling Protocol (PPTP), 269
policies, user and computer, 165-190
   access and connectivity policies, 180-183
   computer and user scripts, 183-190
   configuring, 169-171
   configuring, adding or removing templates, 171
   configuring, enabling and disabling, 170
   configuring, viewing templates, 169-170
   file and data management policies, 171-180
   group policies, 165-168
   logon and startup policies, 187-190
   for managing Internet options, 245-246
POP (point of presence), 273
Portable/Laptop power scheme, 151
port number for proxy servers, 236, 281
power behaviors, 158
power buttons, 158
power management settings, 149-159
   alarms and alarm actions, 153-156
   hibernation, 158-159
   power behaviors, 158
   power buttons, 158
   power meter, 157
   power schemes, 150-153
power meter, 157
power options, 152, 154-156
Power Options Properties dialog box, 157, 158
power schemes, 150-153
   Always On, 151
   creating or optimizing, 152-153
   deleting, 153
   Home/Office Desk, 151
   Max Battery, 152
   Minimal Power Management, 151
   Portable/Laptop, 151
   Presentation, 151
   system hibernates, 150
   system standby, 150
   turn off hard disks, 150
   turn off monitor, 150
Power Users privileges, 133
PPP (Point-to-Point Protocol), 289
PPTP (Point-to-Point Tunneling Protocol), 269
Presentation Power scheme, 151
prevent CD play shortcut, 104
primary phone numbers, configuring, 286-287
printers, Expand setting, 87
private IP addresses, 162-164
private network addresses, 250
processes, optimizing, 303-304
processor time allocation, 301
Process SYSTEM.INI File, 40
Process WIN.INI File, 40
profiles. See hardware profiles
programs
   caching of, 203
   configuring error reporting, 16-18
   dialog box, 232
   scroll setting, 87
properties
   dialog box, 63, 306
   editor, 36
   remote access connections, 277-292
protocols (networking), configuring, 289-291
proxy servers, 235-237
proxy settings
   for configuring mobile connections, 279-282
proxy settings
   dialog box, 281
   policy, 236

Q
QoS Packet Scheduler, 290
Quick Launch toolbar, 99-101
quit or close shortcut, 103
quotas, 210-219
   creating entries, 215
   deleting entries, 216-217
   disabling disk quotas, 219
   exporting and importing settings, 218-219
   on NTFS volumes, 212-213
   updating and customizing entries, 216
   using disk quotas, 210-212
   viewing entries, 214

R
recording devices, 77
recovering bad sectors, 306
recovering from restore points, 337
recovering missing files, 332-333
recycle bin, 34
Recycle Bin icon, 193
redialing
   Attempts setting, 285
   configuring options, 284-285
   If Line Is Dropped setting, 285
red X, 63
refresh rate, 123-124
refresh window shortcut, 104
regional settings, 81-82
remote access, 267-297
   connection properties, 277-292
   creating connections, 270-277
   establishing connection, 292-297
   fundamentals, 267-269
   to workstations, 145-148
Remote Assistance
   basics of troubleshooting with, 323-324
   configuring, 145-146
   invitations, 323-327
   offering, 327-328
   policies, 181-183
   in Tools console, 33
Remote Assistance invitations
   accepting and responding to, 328-329
   checking status, 329-330
   control password for, 326
   creating, 324-327
   expiring, resending, and deleting, 330
   offering, 327-328
remote connections. See connections, remote
Remote Desktop, 146-148
Remote Desktop Help Session Manager, 9
Remote Desktop Users, 133
Remote tab, 58
rename item keyboard shortcut, 104
repairing corrupted system files, 332-333
Repeat Delay setting (keyboard), 72
Repeat Rate setting (keyboard), 72
Required Secure Password setting, 288
resetting to normal startup, 332
restart problems, 334
restore points, 334-337
   basics of, 334-336
   creating manual, 336
   recovering from, 337
restoring systems using recovery data, 333
Restricted Sites security zone, 238, 244-245
restricted users, 134
right-click, 7-8
Routing and Remote Access, 267
run
   Display setting, 87
   lists, disabling, 189-190

S
Safe Mode, 331-332
sample rate, 78
Scheduled Task Wizard, 315-319
screen appearance, 114-125
   energy-saving monitor settings, 116-117
   resolution, 122-123
   screen savers, 107
   video settings. See display and video settings
screen savers, 114-116
   changing, 107
   password protection for, 114-115
   reducing resource usage, 115-116
script policies, 183-187
   controlling script behavior, 183-185
   logon and logoff scripts, 186-187
   startup and shutdown scripts, 185-186
   types of, 183
Scroll Programs (menu option), 87
search
   browser settings, 223-224
   keyboard shortcut, 104
sectors, bad, 306
Secure Sockets Layer (SSL), 235
security. See also passwords
   group accounts, 132
   Local Intranet security zone, 238, 242-243
   log, 313
   Parameters by level, 238-239
   Settings dialog box, 242
   Zone policies, listed, 240
   Zones And Content Ratings policy, 241
security identifiers (SIDs), 212
security zones management, 237-245
   basics of, 237-239
   configuring through Group Policy, 241
   Internet configuring, 241-242
   Local Intranet configuring, 242-243
   Restricted Sites configuring, 244-245
   Trusted Sites configuring, 243-244
   usage control through Group Policy, 240
select all keyboard shortcut, 104
selective startup, 39. See also startup
Select Network Protocol dialog box, 248
Serial Line Internet Protocol (SLIP), 289
services
   enabling and disabling, 43-44
   optimizing, 303-304
   running, 27
   troubleshooting automatic, 43-44
settings
   DHCP, 262-263
   network, 261-262
   regional, 81-82
SETUP.LOG (WMI), 30
set userprofile, 101
shared network folders, 200-201
Show Desktop button, 100
Show Hidden Files And Folders, 101
shutdown, problems and troubleshooting, 331-334
SIDs (Security IDs), 212
simple logon, 188
Simple Start Menu, 5, 88-89
site policies, 167
Sleep button, 158
SLIP (Serial Line Internet Protocol), 289
Socks, 235
software
   environment information, 26
   Group Policy console settings, 168
   status, 24
sound and audio devices, 74-81
   hardware performance quality, 78-80
   multimedia settings, 81
   playback, configuring, 77-80
   recording device settings, 77
   sound effects, 80-81
   Sound Notification, 36-37
   Sounds And Audio Devices Properties dialog box, 80-81
   speakers and headphones, configuring, 77-78
   volume control, 75-78
Sound Notification, 36-37
sounds, changing, 107
speakers and headphones, configuring, 77-78
SSL (Secure Sockets Layer), 235
standard users, 134
Start menu
   adding and deleting options, 91
   Classic and Simple views, 4-5
   Classic Start Menu, options, 86-88
   customizing, 85-89
   rearranging items, 90
   Simple Start Menu, options, 88-89
startup
   adding or removing, 96-97
   diagnostic, 39
   enabling and disabling, 42-43
   modes, and troubleshooting, 39-40
   normal, 39
   resetting to normal, 332
   Safe Mode for problems, 331-332
   selective, 39-40
   setting startup programs, 188-189
   and shutdown scripts, 185-186
   startup programs, troubleshooting, 42-43
   troubleshooting, 331-334
startup folder, 96-97
static IP addresses, 249-251
Status
   monitoring system health with, 13-15
   tool, 23
support
   account, 131
   services, 8-10
   tools, 32-38
   URL settings, 223-224
switch between items keyboard shortcut, 104
synchronization of Web pages. See Web pages
synchronizing offline resources, 209
sysedit utility, 41
system
   cache, for servers, 48
   changing configuration files, 40-41
   configuration utility, 33, 38-42
   data recovery, 332-333
   hardware and software status, 24
   hibernating, 150
   log, 313
   monitoring with Status, 13-15
   standby, 150
   Startup and Recovery options, 52-54
   System Backup, 32
system information, 23-32
   Advanced, 25-27
   My Computer Information, 24-25
   tool, 23
   view, 24
   WMI Control, 27-32
SYSTEM.INI, 38, 40-41
system properties management, 44-58. See also Advanced tab
   Automatic Updates tab, 58
   Computer Name tab, 45-46
   General tab, 45
   Hardware tab, 46
   Remote tab, 58
System Restore, 334-337
   basics of, 334-336
   and disk usage, 56-57
   enabling or disabling, 57-58
   policies, 174
   System Restore Service, 9
   System Restore tab, 55-58
   system support tools, 33, 61
   tab, 55-58
   using restore points, 334-337
system support tools, 32-44
   boot options, 41-42
   Disk Cleanup, 33-35
   Dr. Watson, 35-37
   File Signature Verification, 37-38
   standard support tools, listed, 32-33
   startup modes, 39-40
   system configuration files, 40-41
   troubleshooting services, 43-44
   troubleshooting startup applications, 42-43
system tray. See notification area

T
tabs. See under individual tab names
taskbar, customizing, 93-102
   address toolbar, 99
   auto hiding and locking, 95
   grouping similar items, 95-96
   notification area programs, 96-98
   size and position, 94
   visibility, 95
Taskbar Buttons, 303
tasks, scheduling and maintaining
   basics, 315
   changing task properties, 319-320
   copying and moving, 321
   deleting, 321
   enabling and disabling, 320
   on local and remote systems, 315-316
   running tasks immediately, 320
   task scheduler, 315
TCP/IP
   as default connection component, 290
   installing, 248-249
   packets, 259
   Properties dialog box, 162, 248
templates policy, 169-170
   adding or removing, 171
   viewing, 169-170
temporary offline and Internet files, 34
testing network settings, 261-262
themes, desktop, 106-108
time and date settings, 82
   accurate time Web sites, 83
   network time configuring, 82-84
   time synchronization and updates, 84
Time Between Redial Attempts setting, 285
Time to Live (TTL) value, 263
toolbars
   address toolbar (taskbar), 99
   customizing, 99-102
   types of, 99, 101
   in Windows Explorer, 191-193
toolkit, network diagnostics, 264-265
tools
   administrative, 87, 92-93
   Status, 23
   support, 32-38
Transmission Control Protocol (TCP), 324
Transmission Control Protocol/Internet Protocol. See TCP/IP
troubleshooting
   automatic services, 43-44
   automatic updates, 20-21
   broadband connection, 295
   dial-up connection, 294
   hardware, 71-72
   network settings, 261-266
   Remote Assistance, 323-324
   resource conflict, 60
   startup and shutdown, 38-40, 331
   startup applications, 42-43
   startup with Safe Mode, 331-332
   system health statistics, 15
   VPN connection, 296-297
   Windows XP errors, 313-314
   WMI, 30-31
Trusted Sites dialog box, 244
Trusted Sites security zone, 238, 243-244
TTL (Time to Live) value, 263

U
UDP (User Datagram Protocol), 83
undo keyboard shortcut, 104
unit policies, 167
updated drivers, testing, 66
updates
   automatic, 18-21
   Automatic Update tab, 58
   support service, 8
URLs, customizing, 223-227
   favorites and links, 225-227
   home, search, and support settings, 223-224
Use Original BOOT.INI, 40
user access, 129-148
   levels, 134-135
   local user and group accounts, 129-133, 141-145
   remote access to workstations, 145-148
   user and group accounts, 129-133
user access, to workstations, 134-141
   changing access levels, 136
   changing passwords, 136-137
   granting/denying access, 135-136, 141
   managing stored passwords, 137-140
   Microsoft .NET Passport, 140
   .NET Passport Wizard, 140
   secure logon, 140
   user access levels, 134-135
user accounts
   administrator account, 130
   domain user accounts, 129-130
   Guest accounts, 131, 133
   HelpAssistant account, 131
   LocalService account, 131
   LocalSystem account, 131
   local user accounts, 129-132
   NetworkService account, 132
   Support account, 131
User Accounts utility, 135-136
User Datagram Protocol (UDP), 83
user environment variables, 50-51
users, 133
   names, 130
   Other users, 134
   profiles, 231-232
   right-click, 7-8
   workgroup or domain, 130
Use Smart Card setting, 288

V
video
   adapter and monitor, 119-120
   drivers, 120-121
video settings
   color matching for graphics, 124-125
   color quality, 122-123
   monitor setup, 121-122
   refresh rate, 123-124
   screen resolution, 122-123
   video adapter and monitor, 119-120
   video drivers, 120-121
view folder shortcut, 104
virtual memory, 49-50
   dialog box, 302
   paging file, 302
virtual private network (VPN). See VPN connection (remote)
voice recording. See multimedia audio settings
volume control, 75-78
Volume Shadow Copy (support service), 9
VPN connection (remote)
   with broadband, 268-269
   creating, 277
   with dialup, 269
   establishing, 296-297
   problems and resolutions, 296-297

W
WAN (Wide Area Network), 247
warning symbols, 63
Wave File, 36
WBEMCORE.LOG (WMI), 30
WBEMESS.LOG (WMI), 30
WBEMPROX.LOG (WMI), 30
Web Client/Publisher temporary files, 34
Web Content view, 196
Web pages
   offline, 206
   synchronization of, 207-208
Web sites
   forums for Windows, 11
   time accuracy, 83
weekly running task (maintenance), 317-318
welcome screen, 188
Wide Area Network (WAN), 247
WIN.INI, 38, 40-41
Windows, changing buttons, 107
Windows Classic theme, 303
Windows Classic view, 196
Windows Components (error reporting), 17
Windows Explorer
   bar, 192
   contents view, 192
   default context menu, 194
   drive access, 197-198
   group policies, 193-195
   icons, 193
   Search Button, 194
   views and toolbars, 191-193
Windows Installer, 9
Windows Internet Naming Service (WINS). See WINS
Windows key shortcuts, 105
Windows Management Instrumentation (WMI), 9, 15
Windows Operating System option (error reporting), 16
Windows Script Host (WSH), 230, 315
Windows Time (support service), 9
Windows XP workstation, configured as a server, 48
WINMGMT.LOG (WMI), 30
WINS
   Addresses, 257
   resolution, configuring, 256-258
   uses, 247
wizards
   Add Hardware, 69-70
   Connection, 270
   Create Shared Folder, 201, 202
   Create Shortcut, 92
   Desktop Clean Up, 113-114
   Disable Internet Connection Wizard policy, 245
   Hardware Update, 63
   Internet Connection, 270
   .NET Passport, 140
   New Connection, 270
   Offline Favorites, 206-207
   Scheduled Task, 315-319
WMI (Windows Management Instrumentation), 9, 15
WMIADAP.LOG (WMI), 30
WMI Control, 27-32
   accessing, 28-29
   backing up and restoring repository, 31-32
   backup/restore statistics, 28
   configuring logging, 29-31
   default namespace, 28
   error logging, 28-31
   hardware resources information and, 25
   repository, backup and restore, 31
   security settings, 28
   setting logon credentials, 29
   summary information, 28
   WMI Control Properties dialog box, 28
WMI provider service (WMIPRVSE), 13
WMIPROV.LOG (WMI), 30
workstations, 134-141
   granting and denying access, 135-136, 141
   managing stored passwords, 137-140
   Microsoft .NET Passport, 140
   remote access to, 145-148
   secure logon, 140
   user access levels, 134-136
   workstation passwords, 136-137
WSH (Windows Script Host), 230, 315

X
XML (Extensible Markup Language), 327

Y
yellow warning symbol, 63

Z
zone policies, security, 240



Last Updated: September 22, 2001
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