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MCSE Microsoft® Windows® XP Professional Readiness Review; Exam 70-270
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Author |
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Kurt Dillard and Anthony Northrup
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Pages |
320
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Disk |
1 Companion CD(s)
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Level |
All Levels
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Published |
11/28/2001
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ISBN |
9780735614604
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ISBN-10 |
0-7356-1460-1
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Price(USD) |
$29.99
To see this book's discounted price, select a reseller below.
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Index
Symbols
%systemdrive%, 165
%systemroot% directory, log files in, 38, 39-40
%userprofile%, 159
A
Accelerated Graphics Port (AGP), 84
access control entries (ACEs)
share permissions and, 57
user rights and, 50
access control lists (ACLs)
DACL (discretionary access control list), 50
GPOs and, 257
NTFS and, 239
security protection from, 234
share permissions and, 57
Accessibility Options program, Control Panel, 191
accessibility services
configuring and troubleshooting, 191-92
Q & A, 193-96
skills and practices, 162
special needs of users and, 158
Accessibility Wizard, 162
Account Lockout Policy, 245, 253
Account Policies, LGPO, 245
account policies, local, 251
ACEs (access control entries)
share permissions and, 57
user rights and, 50
ACLs. See access control lists (ACLs)
ACPI. See Advanced Configuration Power Interface (ACPI)
Active Desktop, adding Web content to desktop, 183, 184
Active Directory service
managing group policies, 157
security protection from, 234
using in conjunction with Group Policy for desktop settings, 183
Active Server Pages (ASP), scripting options, 215
Add New Printer Driver wizard, 118
Add Printer Wizard, 63
Add/Remove Hardware Wizard, 92, 109
Administrators group
built-in group accounts, 252
creating shares, 59, 60
installing, updating, and rolling back drivers, 120
permissions to control remote desktop, 226
Advanced Configuration Power Interface (ACPI), 103-4
HAL versions and, 123
Power Options and, 107
Q & A, 105-8
skills and practices, 84
Advanced Power Management (APM)
AMPSTAT.EXE and, 108
Power Options and, 105, 107
support for, 103
Advanced Privacy Settings, 266, 268
Advanced Processor Interrupt Controller (APIC), 123
Advanced Technology Attachment (ATA), 89
Advanced Technology Attachment Packet Interface (ATAPI), 89
AGP (Accelerated Graphics Port), 84
All Users profile, 167, 169
AMPSTAT.EXE, 103, 106, 108
Anonymous Logon group, built-in group accounts, 252
answer files
creating, 18, 20-21
key values and, 19, 22
for unattended installation, 15
antivirus utilities, 23
APIC (Advanced Processor Interrupt Controller), 123
APM. See Advanced Power Management (APM)
Appearance and Themes group, Control Panel, 161, 183
Appearance tab, Display program, 161
application compatibility
uninstalling service packs and, 40, 41
upgrading to Windows XP Professional and, 26, 29
application configuration, IIS, 215
application features, 177
application mappings, IIS, 215
applications, distributing. See also software distribution
applications, publishing vs. advertising, 179, 181
ARP cache, 206
ARP.EXE, 202
ASP. See Active Server Pages (ASP), scripting options
ATA (Advanced Technology Attachment), 89
ATAPI (Advanced Technology Attachment Packet Interface), 89
AT command
scheduling tasks with, 131, 134
vs. Task Scheduler, 141
attended installation, 7-14
dealing with existing operating system, 8
hardware requirements, 7-8
partitions and, 8
Q & A, 9-14
set up phases, 8
skills and practices, 2
auditing
configuring failure auditing, 247, 249
security protection from, 234
Audit Policy, 245
Authenticated Users group, built-in group accounts, 252
authentication
protocols, 208, 210
skills and practices, 236
for users, 233, 236
Automated System Recovery (ASR) Wizard
included in NTBACKUP.EXE, 90
skills and practices, 130
startup problems and, 151, 154
Automatic Caching Of Documents, 73
Automatic Caching Of Programs, 73
automatic installation. See unattended installation
Automatic Private IP Addressing (APIPA)
address range used by, 206
IP address management, 201
skills and practices, 198
B
backgrounds, desktop, 183
Backup Operators group, built-in group accounts, 252
backup/restore critical data and operating systems, 149-56. See also NTBACKUP.EXE
overview of, 149-50
Q & A, 151-56
Backup Utility
backing up to removable media, 155
functions of, 149
skills and practices, 130
basic disks
converting to dynamic, 70, 72
disk storage with, 90
as disk type, 67
basic input/output system (BIOS)
ACPI vs. APM, 103, 105, 107
compatibility with, 7, 33, 35
startup firmware and, 83
troubleshooting failed installations and, 37
updating for ACPI HAL compliance, 123
basic volumes, 90
battery life, in mobile computers, 103
BIOS. See basic input/output system (BIOS)
bitmap caching, 224
BMP files, NTFS compression and, 52, 55
bootable CD-ROMs
[Data] section and, 19, 21
as distribution method, 16
booting
multiple, 69, 71, 91
troubleshooting, 151, 154
BOOT.INI
replacing using Recovery Console, 130
troubleshooting, 92, 94
C
.cab files, 178
caching
Automatic Caching Of Documents, 73
Automatic Caching Of Programs, 73
bitmap caching, 224
file synchronization and, 73
shared folders and, 74, 75
CACLS.EXE, 50
Cardbus devices, in mobile computers, 110
card information structure (CIS), for PC Cards and Cardbus devices, 110
CAs, certificates from, 264, 267
CDFS (CD-ROM File System), 68
CD-ROM drives
playing audio CDs, 114
support for, 89
CD-ROM File System (CDFS), 68
CD-ROMs, bootable
[Data] section and, 19, 21
as distribution method, 16
CD-ROMs, installing Windows XP Professional from, 8
CDs, audio, playing, 114
Central Processing Units. See CPUs, multiple
certificates, CAs and, 264, 267
Challenge Handshake Authentication Protocol (CHAP), 210
CHAP (Challenge Handshake Authentication Protocol), 210
CIPHER.EXE, 239, 243
CIS (card information structure), for PC Cards and Cardbus devices, 110
clean installation. See attended installation; unattended installation
client drive redirection, 221
Client for Microsoft Networks, 202
Client Services for NetWare (CSNW), 202
Client Side Cache, 73
color depth, video adapters, 97
Compact Disk-Read Only Memory. See CD-ROM drives
COMPACT.EXE utility, 49
compatibility report, upgrades and, 29
components, of applications, 177-78
compression, NTFS, 49
BMP files and, 52, 55
inheriting properties and, 51, 53
log files and, 52, 54
moving files and, 51, 53
Computer Management snap-in
Local Users And Groups in, 251
user authentication and, 236
configuration settings. See settings, user
Connections tab, Internet Explorer, 264
connectivity tools, 202
Content tab, Internet Explorer, 264
Control Panel
Accessibility Options program, 191
Appearance and Themes group, 161
configuring desktop settings, 183
Date, Time, Language, and Regional options, 171
Internet Options, 263
Performance and Maintenance, 133, 166
Power Options, 105, 107
programs for controlling hardware devices, 110
views of, 110
CONVERT.EXE command-line utility, 67-68
cookies
blocking third-party, 268
overview of, 263
counter logs, 134
CPUs, multiple, 123-24
processor utilization thresholds and, 126
Q & A, 124-27
skills and practices, 85
Creator Owner group, built-in group accounts, 253
CSNW (Client Services for NetWare), 202
D
DACL (discretionary access control list), 50
[Data] section, on bootable CD-ROM, 9, 21
data recovery agents (DRAs), 240
Date, Time, Language, and Regional options, in Control Panel, 171
debugging, log files and, 39, 41, 129
default gateways, 201
defense in depth, security, 233
DEFRAG.EXE, 90
defragmentation. See Disk Defragmenter snap-in
desktop environment, 157-196
accessibility services, 162, 191-92, 193-96
desktop settings, 160-61, 183-85, 186-90
multiple languages/multiple locations, 160, 171-72, 173-75
software distribution, 161, 177-78, 179-82
user profiles, 159, 165-66, 167-70
desktop interface, customizing, 157
desktop performance. See performance, desktop
desktop settings, 183-85
Q & A, 186-90
skills and practices, 160-61
troubleshooting, 185
device drivers, 117-122
acquiring from vendor, 95
Administrators group control of, 120
for film scanners, 121
hardware profiles and, 144
for PC Cards and Cardbus devices, 110
Q & A, 119-122
System Restore and, 149
Windows XP Professional installation and, 7
Device Manager
functions of, 119
managing hardware profiles with, 144, 145, 146
troubleshooting hardware devices, 84
updating/removing device drivers, 118, 121
devmgmt.msc, 89
DHCP. See Dynamic Host Configuration Protocol (DHCP)
dial-up connections, using ICS over, 207
Dial-up group, built-in group accounts, 253
dial-up networking, 207
Q & A, 208-10
skills and practices, 198
differential backups, 153, 156
digital signatures, for device drivers, 117
digital subscriber line (DSL), using ICS over, 207
Digital Versatile Disks (DVDs), 89
Direct Memory Access (DMA), legacy video adapters and, 97
DirectX Diagnostic tool (DXDIAG.EXE), 84, 110
disaster recovery, 149. See also Backup Utility; System Restore tool
discretionary access control list (DACL), 50
Disk Defragmenter snap-in
files excluded from defragmentation, 90
improving disk performance, 135, 138
scheduling defragmentation, 137, 140
disk devices, 89-95
Disk Management snap-in
converting basic disks to dynamic, 70
performing disk management tasks with, 89
diskmgmt.msc, 89
DISKPART.EXE
as command-line file management tool, 68
converting basic disks to dynamic, 70
creating and managing partitions, 89
diskperf/?, 89
DISKPERF.EXE, 90
disk quotas, support for, 91, 95
disks, types supported, 67
disk space
adding without creating spanned volumes, 67
compression and availability of, 49
Windows XP Professional installation and, 7
display devices, 97-102
Display program
in Appearance and Themes group, 161
functions of, 183
Display Properties Settings tab, 102
distribution folder (on network), installing Windows XP Professional from, 8
distribution methods, unattended installation, 16
distribution points, getting updates (service packs) from, 31, 33, 35
DMA (Direct Memory Access), legacy video adapters and, 97
DMDIAG.EXE, 84
Domain Admin accounts, 140, 244
Domain Name System (DNS)
resolving DNS host name, 203
servers, 201
using DNS proxy on ICS, 207
domains
adding computers to, 27, 30
applying group policies at, 157
joining, 8, 10, 13
DRAs (data recovery agents), 240
Driver Rollback tool, 118, 121
DRIVERS.EXE, 84, 110
driver signing
support for, 117
warnings about unsigned drivers, 117
DSL (digital subscriber line), using ICS over, 207
dual booting, FAT32 and, 69, 71. See also booting, multiple
DVDs (Digital Versatile Disks), 89
DXDIAG.EXE (DirectX Diagnostic tool), 84, 110
dynamic disks
converting from basic, 70, 72
disk storage with, 90
as disk type, 67
support for stripped volumes, 70
Windows 2000 Professional and, 93
Dynamic Host Configuration Protocol (DHCP)
ICS and, 207
IP address management with, 201
skills and practices, 198
troubleshooting connection to, 206
dynamic volumes, 90
E
effective permissions, 220
EFI (Extensible Firmware Interface), 83
EFS. See Encrypting File System (EFS)
EISA. See Extended Industry Standard Architecture (EISA)
Emergency Repair Disk (ERD), 92
Encrypting File System (EFS)
configuring and troubleshooting, 239-240
encrypting user data files, 11, 13
function of, 234
implementing and recovering encrypted data, 234-35
Q & A, 241-44
skills and practices, 234-35
vulnerabilities addressed by, 239
encryption
3DES, 261
authentication and, 234
enhancing security with, 13
of offline files, 73
English Version, multiple language support, 171
ERD (Emergency Repair Disk), 92
Ethernet, using ICS over, 207
Everyone group, built-in group accounts, 253
Extended Industry Standard Architecture (EISA)
using with Windows XP Professional, 100, 102
video adapters, 97
Extensible Firmware Interface (EFI), 83
F
failure auditing, configuring, 247, 249
FAT. See File Allocation Table (FAT)
FAT32. See File Allocation Table-32 (FAT32)
favorites, Internet Explorer, 211
Fax Configuration Wizard, 77
Fax Cover Page Editor, 77
Fax Monitor, storing documents as .tif file, 78
Fax service, 77-78
installing, 77, 81
as nonshareable network service, 80, 82
printing incoming fax documents, 80, 82
Q & A, 70-82
skills and practices, 46
File Allocation Table-32 (FAT32)
dual booting and, 69, 71
lack of EFS support for, 244
share permissions and, 57
Windows Me and, 93
Windows XP Professional installation and, 8
File Allocation Table (FAT)
compression on FAT drives, 49
converting to NTFS, 67-68
NTFS and, 43
Windows XP Professional installation and, 8
Windows XP Professional support for, 67
file and printer sharing, 58
file permissions
CALCLS.EXE and, 50
NTFS, 50
files and folders, 49-50
NTFS compression and, 51, 53
Q & A, 50-53
Files and Settings Transfer Wizard (FSTW), 24
File Signature Verification tool (SIGVERIF.EXE), 84
identifying unsigned drivers, 120, 122
troubleshooting utilities in Windows XP Professional, 110
file systems, 67-68
Q & A, 69-72
skills and practices, 44-45
types supported by Windows XP Professional, 67-68
File Transfer Protocol (FTP), 212, 214, 215
film scanners, troubleshooting drivers for, 119, 121
firewalls, 227. See also Internet Connection Firewall (ICF)
firmware
detecting, 123
motherboards and hardware devices and, 83
Folder Options, 183
Folder Redirection, 165
font size, changing, 100, 102
FSTW (Files and Settings Transfer Wizard), 24
FSUTIL.EXE, 68
FTP (File Transfer Protocol), 212, 214, 215
G
gateways, default, 201
GINA (Graphical Identification and Authentication), 233
globally unique identifier partition table (GPT), 8, 90
gpedit.msc, 157, 183, 245
GPRESULT.EXE, 185
GPT (GUID partition table), 8, 90
Graphical Identification and Authentication (GINA), 233
group accounts
built-in, 252
managing security with, 251
group policies
redirecting personal folders with, 186, 188
size of user profiles and, 165
software application distribution with, 158
Group Policy Objects (GPOs)
customizing desktop interface, 157
managing security, 257
permissions required by, 181
precedence over local policies, 246
preventing users from modifying network drive settings, 187, 189
security protection with, 234
using to lock down user desktop, 186, 189
Group Policy Reference, 185
Group Policy snap-in
configuring desktop settings, 183
User Configuration section, 184
GUID partition table (GPT), 8, 90
GUI-Mode Setup phase, 8, 37-38
H
hackers, 227, 229
hardware abstraction layer (HAL), 123
Hardware Compatibility List (HCL)
preventing installation failures, 37
Windows XP Professional installation and, 7
hardware devices, 83-127
ACPI devices, 84, 103
device drivers, 89-95, 117-18, 119-22
display devices, 97-102
I/O devices, 109-16
multiple CPUs, 85, 123-27
troubleshooting, 37, 84
Hardware ID (HWID), 32
hardware profiles
configuring, 145, 146
creating and function of, 144
legacy computers and, 129-30
hardware requirements
attended installation, 7-8
upgrade installations, 23
Hardware Update Wizard, upgrading HAL with, 123
HCL (Hardware Compatibility List)
preventing installation failures, 37
Windows XP Professional installation and, 7
hearing-impaired users, 191-93, 195
HelpServicesGroup, built-in group accounts, 252
hibernation mode, 84
comparing with standby mode, 143
reducing power consumption, 143
support for, 104
hidden shares, 57, 59, 61
High Contrast feature, for vision-impaired users, 194, 196
history toolbar, Internet Explorer, 199
HKEY_CURRENT_USER, 184
HKEY_LOCAL_MACHINE, 184
host-based security, NTFS, 233
HOSTNAME.EXE, 202
HOSTS file, 205
HTML. See hypertext markup language (HTML)
HTTP. See Hypertext Transfer Protocol (HTTP)
HWID (Hardware ID), 32
hypertext markup language (HTML)
accessing with Internet Explorer, 212, 214
Web browsers and, 263
Hypertext Transfer Protocol (HTTP)
IIS and, 215, 218
keep alives, 219
proxy servers, 199
sharing files and printers and, 63
use by remote desktop, 225
I
ICF. See Internet Connection Firewall (ICF)
ICMP messages, 228
ICS. See Internet Connection Sharing (ICS)
IDE (Integrated Drive Electronics), support for, 89
IE. See Internet Explorer (IE)
IIS. See Internet Information Services (IIS)
image toolbar, 214
Industry Standard Architecture (ISA)
installing hardware devices and, 84
video adapters, 97
infrared devices (IrDA)
configuring ports for, 110
installing, 109
inheritance, compression and, 49, 51, 54
.ini files, 178
in-place upgrades. See upgrade installations
Input Languages, 171-72
Input/Output addresses, legacy video adapters and, 97
installation packages, 177
installation phase, of upgrade installations, 24
installing Windows XP Professional, 1-6
attended installation, 2, 7-14
requirements for, 1-2
troubleshooting failed installations, 3, 37-41
unattended installation, 2, 15-22
updates and product activation, 31-32
upgrade installations, 3, 23-30
Intelligent Drive Electronics (IDE), support for, 89
IntelliMirror, 165
Interactive group, built-in group accounts, 253
Internet Connection Firewall (ICF), 227-28
enabling, 198, 231
networking features in Windows XP Professional, 197
Q & A, 229-31
security log of, 229, 230
Internet Connection Sharing (ICS)
combining DHCP, NAT, and DNS proxy, 207
configuring, 198
Internet access using, 210
networking features in Windows XP Professional, 197
Internet Explorer
accessing Web content, 199, 211-14
security settings, 236-37, 265-69
Internet Information Services (IIS), 215-16
customizing for Web sites, 199
managing Web shares with, 58
networking features in Windows XP Professional, 197
Q & A, 217-20
Internet Options, Control Panel, 263
Internet Security and Acceleration (ISA) Servers, 207, 211, 212
Internet Server Application Programming Interface (ISAPI), 215, 219
Internet service providers (ISPs), 198
Internet Services Manager, 58
interrupt request (IRQ), legacy video adapters and, 97
intrusion, by hackers, 230
I/O addresses, legacy video adapters and, 97
I/O devices, 109-10
Q & A, 111-116
types of, 109
IP addresses
APIPA and, 201
assigning with DHCP, 207
IPCONFIG.EXE, 202
IP Security (IPSec), 234, 261
IP Security Policies, LGPO, 245
IP Security Policy Management snap-in, 260, 261
IrDA (Infrared devices)
configuring ports for, 110
installing, 109
IRQ (interrupt request), legacy video adapters and, 97
ISA. See Industry Standard Architecture (ISA)
ISA (Internet Security and Acceleration) servers, 207, 211, 212
ISAPI (Internet Server Application Programming Interface), 219
ISPs (Internet service providers), dial-up connections and, 198
Itanium computers, vs. Pentium, 83
K
keep alives, HTTP, 219
kernel, support for multiple CPUs, 123
keys
encryption, 239-40
registry, 184
key values, set up and, 19, 22
L
L2TP (Layer Two Tunneling Protocol), 208-9
Language options, Control Panel, 171
languages, multiple, 158
managing, 160
support for, 171
Languages tab, 171
LANs (local area networks), assigning addresses on, 207
Last Known Good Configuration, 130
restoring system state with, 151, 153
troubleshooting with, 149
Layer Two Tunneling Protocol (L2TP), 208-9
leases, DHCP, 201
LMHOSTS file, 205
LOADSTATE.EXE, USMT, 24
local area networks (LANs), assigning addresses on, 207
Local Computer Policy snap-in, 157
Local Group Policy Object (LGPO)
applying, 259, 261
combining security settings, 257
security settings, 245
support for, 234
Local Policies, LGPO, 246
local security policies, 245-46
precedence of GPOs over, 246
Q & A, 247-50
skills and practices, 235
Local Security Policy tool, 117, 245
Local Security Settings console
configuring failure auditing, 247, 249
launching, 245
managing password and account policies, 253
skills and practices, 235
local user and group accounts, 251-53
Q & A, 254-56
skills and practices, 235
local user profiles, 165
Local Users and Groups, 235, 251
log files
%systemroot% directory, 38, 39-40
NTFS compression and, 52, 54
performance data, 127
LOGMAN utility, 134
logon
interactive message for, 250
setting number of failed attempts prior to lockout, 247
logs
creating performance logs, 139
logging dropped packets, 228
M
MAC addresses, 206
Magnifier, accessibility options, 191-92
adjusting magnification level in, 194, 196
enabling, 193, 195
skills and practices, 162
mandatory user profiles, 158, 166-67, 169
Manual Caching Of Documents, 73
master boot record (MBR), converting to GPT disks, 8
memory addresses, legacy video adapters and, 97
Microsoft Challenge Handshake Authentication Protocol (MS-CHAP), 210
Microsoft Internet Explorer. See Internet Explorer
Microsoft Internet Security and Acceleration (ISA) Servers, 207, 211, 212
Microsoft Management Console (MMC), adding snap-ins to, 258
Microsoft Windows 2000 domains, user authentication in, 236
Microsoft Windows 2000 Professional
dynamic disks and, 93
upgrading to Windows XP Professional, 25, 28
Microsoft Windows 2000 Server, RAID 5 and, 71
Microsoft Windows 95, upgrading to Windows XP Professional, 23
Microsoft Windows Explorer, creating and managing Web shares, 58
Microsoft Windows Me, FAT32 and, 93
Microsoft Windows NT, upgrading to Windows XP Professional, 23
Microsoft Windows NT Server 4, RAID 5 and, 71
Microsoft Windows NT Workstation 3.51, replacing with Windows XP Professional, 9, 12
Microsoft Windows NT Workstation 4
RAID 5 and, 71
upgrading to Windows XP Professional, 25, 28
Microsoft Windows XP Home Edition, lack of support for multiple CPUs, 123
mobile users, monitoring and optimizing, 143-45
Q & A, 145-47
skills and practices, 131
mobility-impaired users, 191-92
modems
installing, 113, 116
using ICS over, 207
monitors, number supported, 98. See also display devices
motherboards, firmware and, 83
.msi files, 158, 177
.mst files, 161, 178
MUI Pack. See Windows XP Professional Multilingual User Interface Pack (MUI Pack),
Multilingual Editing and Viewing, 171
multilink connections, configuring, 112, 115
multimedia hardware devices, 109
multiple CPUs. See CPUs, multiple
multiple languages/multiple locations, 171-72
Q & A, 173-75
skills and practices, 160
N
Narrator, accessibility options, 191-92
enabling, 193, 195
skills and practices, 162
NAT (Network Address Translation), 207
NDIS (Network Driver Interface Specification), 110
NetBIOS (Network Basic Input/Out System), 201-2
NETSTAT.EXE, 202
Network Address Translation (NAT), 207
network-based security, proxy servers as, 233
Network Basic Input/Out System (NetBIOS), 201-2
Network Configuration Operators group, built-in group accounts, 252
network connections, troubleshooting, 198
Network Driver Interface Specification (NDIS), 110
Network group, built-in group accounts, 253
network printers, 65. See also printers
network protocols and services, 197-231
dial-up networking, 198, 207-10
IIS, 199, 215-20
Internet Connection Firewall (ICF), 227-31
Internet Explorer, overview, 199, 211-14
remote desktop and remote assistance, 221-26
TCP/IP, 198, 201-6
networks, as distribution method, 16
normal backups, 153, 156
notebook computers, 106, 108. See also mobile users, monitoring and optimizing
Notification area, hiding/revealing icons in, 184
NSLOOKUP.EXE, 198
NTBACKUP.EXE, 90, 149
NT File System (NTFS)
access control lists (ACLs) and, 239
compression. see compression, NTFS
converting FAT to, 67-68
EFS support for, 244
FAT and, 43
file permissions, 50
host-based security on, 233
permissions for Web content, 199
share permissions and, 57
support for disk quotas, 94
Windows XP Professional installation and, 8
Windows XP Professional preference for, 67
NTUSER.DAT, 166
NTUSER.MAN, 159, 166
O
offline files, 73
configuring, 45
default encryption of, 73
Q & A, 74-76
skills and practices, 45
synchronization of, 43
Offline Files feature, 184
On-Screen Keyboard, accessibility options
overview, 191-92
skills and practices, 162
operating systems
attended installations and, 8
RAID 5 and, 69, 71
support for multiple CPUs, 123
organizational units (OUs), applying group policies at, 157
P
packet filtering, 227
PAP (Password Authentication Protocol), 210
partitions
attended installation and, 8, 10, 12-13
creating and managing, 89
Password Authentication Protocol (PAP), 210
Password policy, 245, 253
passwords, authentication and, 233-34
PATHPING.EXE, 202
PC Cards, use in mobile computers, 110
PCI (Peripheral Component Interconnect), 84
PCMCIA (Personal Computer Memory Card International Association), 110
Pentium computers, vs. Itanium, 83
PERFMON command, 134
performance, desktop, 133-42. See also system performance
Q & A, 135-41
skills and practices, 130-36
troubleshooting slowdown after upgrade, 187, 190
Performance and Maintenance, Control Panel, 166
performance counters, 90
Performance Logs and Alerts snap-in, 90, 124, 139
Performance Options tool
launching, 133
Visual Effects tab, 137, 140
Performance utility
performance data analysis, 129
starting and using for system performance, 134
Peripheral Component Interconnect (PCI), 84
permissions. See also user rights
effective permissions, 220
file, CALCLS.EXE and, 50
file, NTFS, 50
printers, 63
required by GPOs, 181
share, 57
Personal Computer Memory Card International Association (PCMCIA), 110
Phone and Modem Options program, Control Panel, 110
PID (Product ID), 32, 34
Ping utility, 202, 228
PKI (public key infrastructure), 264
Plug and Play (PnP)
compatibility problems, 113
hardware configuration, 129
standards, 143-44
support for, 109
video adapters and, 97
portable computers. See mobile users, monitoring and optimizing
ports
HTTP, 215
IrDA, 110
power-on self tests (POST), 83
Power Options, 94, 95, 97
power schemes
choosing, 84
default, 143
Presentation power scheme, 147
Power Users group
built-in group accounts, 252
creating shares, 59, 60
Presentation power scheme, 147
printer redirection, 221
printers, 63
Q & A, 64-65
skills and practices, 45
Print Spooler service, 65
Privacy tab, Internet Explorer, 252
private keys, EFS, 239
processes, setting priority of, 136, 139
product activation. See updates and product activation
Product ID (PID), 32, 34
proxy servers
HTTP and, 199
network-based security from, 233
settings, 264
using Internet Explorer with, 211
public key encryption
basic concepts, 240
Smart Cards and, 13
public key infrastructure (PKI), 264
Public Key Policies, LGPO, 245
publishing applications, 179, 181
R
RAID 5, 69, 71
RAM, 7, 9, 12
RDP (Remote Desktop Protocol), 225
Recovery Console
functions of, 150
repairing installations, 130
startup problems and, 151, 154
tasks accomplished with, 152, 155
redirection
client drive and printers, 221
folders, 165, 186, 188
refresh rate, video adapters and, 97
Regional and Language Options program, 171
Regional options, Control Panel, 171
Regional Option tab, 171
registry, startup settings in, 183-84
RELOG.EXE command, 131
RELOG tool, 134
remote assistance, 221-22
function of, 222
networking features in Windows XP Professional, 197
Q & A, 223-26
sending invitations for help, 225
System Properties, 185
remote desktop, 221-22
enabling, 185
function of, 221
networking features in Windows XP Professional, 197
Q & A, 223-26
Remote Desktop Protocol (RDP), 225
Remote Desktop Users, built-in group accounts, 226, 252
remote desktop Web connection, 221
Replicator group, built-in group accounts, 252
report phase, of upgrade installations, 24
resolution
selecting higher, 99, 101
video adapters and, 97
resource administration, 43-45
fax service, 46, 77-80
files and folders, 49-55
file systems, 67-72
offline files, 45, 73-76
printers, 63
shared folders, 57-61
restore points, 149, 155
RIS, distributing installations with, 16
roaming user profiles, 158
configuring user accounts as, 186, 188
defined, 165
implementing, 167, 169
mandatory, 166
ROUTE.EXE, 202
S
Safe Mode
functions of, 130
repairing computer freezes, 99, 101
repairing installations, 130
startup problems and, 151, 154
troubleshooting video problems, 98
Scanners and Cameras program, Control Panel, 110
SCANSTATE.EXE, 24, 30
screen savers, 183
scripting options, ASP, 215
Secure Sockets Layer (SSL), 252
security, 233-68
authentication, skills and practices, 236
EFS, 234-35, 239-44
improving for Web sites, 215-16
Internet Explorer security settings, 236-37, 263-68
local security policies, 235, 245-50
local user and group accounts, 235, 251-56
managing user desktop settings and, 168, 170
security configuration, 236, 257-61
using encryption to enhance, 13
security configuration, 257-58
Q & A, 259-61
skills and practices, 236
Security Configuration and Analysis snap-in, 234, 236, 257
security identifier (SID), 256
Security Logging tab, 228
security logs, 234
Security Options folder, 245
security templates, 234, 257
Security Templates snap-in, 257-58
creating new security templates with, 259, 260
skills and practices, 236
SerialKeys, 191
Service group, built-in group accounts, 253
service packs
getting from distribution points, 31, 33, 35
uninstalling, 40, 41
updates using, 31
settings, user
migration of during upgrades, 24
transferring with USMT, 14, 27, 30
setup files (.ini), 178
Setup Loader phase, 8, 37-38
Setup Manager
automating installation with, 18, 20-21
key values and, 19, 22
Setup Manager Wizard, creating answer files with, 15
setup phases
attended installation, 8
troubleshooting failed installations, 37-38
shared folders, 57-58
access to, 53, 55
caching options for, 74, 75
maximum number of users able to access, 60, 61
Q & A, 59-61
Shared Folders snap-in, 57
shared printers, 63
share permissions
vs. file permissions, 57
overriding file permissions, 59, 61
Shiva Password Authentication Protocol (SPAP), 210
Show Hidden Devices, 109
ShowSounds, 191, 193, 195
SID (security identifier), 256
SIGVERIF.EXE. See File Signature Verification tool (SIGVERIF.EXE)
Simple Mail Transfer Protocol (SMTP), 215
simple volumes, 67
sites, applying group policies at, 157
slipstream distribution points, 31
Small Computer Systems Interface (SCSI)
striped volumes and, 67
Windows XP support for, 89
smart cards
additional security with, 233
using for public key encryption, 11, 13
SMP (symmetric multiprocessing), support for, 126, 127
SMS (Systems Management Server), distributing installations with, 16
SMTP (Simple Mail Transfer Protocol), 215
software distribution
managing, 177-78
Q & A, 179-82
skills and practices, 161
Software Restriction Policies, LGPO, 245
Sounds and Audio Devices program
in Control Panel, 110
managing sound devices and Sound schemes with, 111, 114
Sound Schemes, 110, 114
SoundSentry, 191, 193, 195
spanned volumes, 67
SPAP (Shiva Password Authentication Protocol), 210
SSL (Secure Sockets Layer), 264
standby mode, power options, 143
Start Menu
configuring, 184
customizing, 183
startup keys, encryption, 240
startup problems, troubleshooting, 151, 154
storage devices
basic and dynamic disks and, 90
Windows XP support for, 89
striped volumes, 67, 70
subnet masks, 201
symmetric encryption algorithm, 239
symmetric multiprocessing (SMP), support for, 126, 127
synchronization
of documents, 76
of offline files, 43, 73
strategies for, 74, 76
Synchronization Manager, 73
Syskey tool, 240
SYSPREP.INF, answer files names, 15
SysPrep tool
preparing reference computers for imaging, 17, 20
SYSPREP.INF and, 15
System group, built-in group accounts, 253
System Information tool (WINMSD.EXE), 84, 89, 110
System Monitor, monitoring system performance, 124
system performance, 129-56
backing up/restoring critical data, 130, 149-56
desktop performance, 133-41
mobile users, 131, 143-47
scheduling tasks, 131
System Properties, Remote Assistance, 185
System Restore tool, 130, 149
Systems Management Server (SMS), distributing installations with, 16
system state, restoring, 151, 153
T
Tagged Image File (.tif), 78
Taskbar
configuring, 184
customizing, 183
Taskbar And Start Menu Properties dialog box, 160
Task Manager
information gathered by, 135, 138-39
monitoring processor use, 131
performance data analysis, 129
setting process priorities, 136, 139
starting and using for system performance, 133
Task Scheduler, 134
vs. AT command, 141
automating system maintenance, 129
configuring, 131
TCP/IP. See Transmission Control Protocol/Internet Protocol (TCP/IP)
Terminal Server User group, built-in group accounts, 253
Terminal Services, 185
Text-Mode Setup phase, 8, 37-38
Themes, desktop, 183
.tif files, 78
Time options, in Control Panel, 171
toolbars, built-in, 184
trace analysis report, 134
trace logs
function of, 134
troubleshooting and debugging with, 129
TRACERPT utility, 131, 134
TRACERT. EXE, 202, 205
transform files (.mst), 161, 178
Translated Version, multiple language support, 171
Transmission Control Protocol/Internet Protocol (TCP/IP), 201-2
function of, 202
networking features in Windows XP Professional, 197
Q & A, 203-6
skills and practices, 198
Transmission Station Identifier (TSID), 79
3DES, 261
trojan programs, 233
troubleshooting failed installations, 37-41
basic input/output system (BIOS) and, 37
hardware devices, 37
Q & A, 39-41
setup phases, 37-38
skills and practices, 3
trusted sites, 265, 267, 268
TSID (Transmission Station Identifier), 77
TYPEPERF command, 134
U
UDF file
creating, 18, 20-21
key values and, 19, 22
UDF (Uniqueness Database Files), 15
UDF (Universal Disk Format), file systems, 68
unattended installation, 15-22
distribution methods, 16
preparation methods, 15-16
Q & A, 17-22
skills and practices, 2
UNATTENDED.TXT, 15
UNC (Universal Naming Convention), 63
uniform resource locators (URLs), 211
Uniqueness Database Files (UDF), 15
Universal Disk Format (UDF), file systems, 68
Universal Naming Convention (UNC), 63
Universal Serial Bus (USB), troubleshooting, 112-13, 115
UPDATE.EXE utility, 31-32
updates and product activation, 31-32
Q & A, 32
service packs, 31
UPDATE.EXE utility, 31-32
Windows Product Activation (WPA), 32
upgrade installations, 23-30
hardware requirements, 23
migration of settings and data, 24
Q & A, 25-30
report phase and installation phases, 24
skills and practices, 3
Windows versions and, 23
URLs (uniform resource locators), 211
USB (Universal Serial Bus), troubleshooting, 112-13, 115
user authentication, 233, 236
User Configuration section, Group Policy snap-in, 184
user data files
encrypting, 13
transferring with USMT, 14, 27, 30
user profiles, 167-68
creating, 256
desktop settings for, 158
local user profiles, 167
Q & A, 169-70
skills and practices, 159
User Profiles dialog box, 168
user rights, 50. See also permissions
User Rights Assignment, 245, 248, 250
Users group, built-in group accounts, 252
User State Migration tool (USMT), transferring user data files and settings, 11, 14, 24, 27, 30
Utility Manager
enabling Magnifier and Narrator, 193, 195
managing accessibility options with, 191
V
VERIFIER.EXE, 84
video. See display devices
video adapters, not PnP compatible, 97
virtual directories, 215
virtual private networks (VPNs)
secure networking with, 197, 234
VPN tunnels, 198
vision-impaired users
High Contrast feature for, 194, 196
overview of, 191-92
Visual Effects tab, Performance Options tool, 137, 140
volumes, types supported, 67
VPNs (virtual private networks)
secure networking with, 197, 234
VPN tunnels, 198
W
Web browsers, HTML and, 263. See also Internet Explorer
Web content, 184
Web servers, enabling ICF, 231
Web shares, creating and managing, 58
Web sites
accessing with Internet Explorer, 215, 214
improving security for, 215-16
maximum number of users able to access IIS, 218
WHQL (Windows Hardware Quality Lab), 117
Windows. See Microsoft Windows
Windows Explorer. See Microsoft Windows Explorer
Windows Hardware Quality Lab (WHQL), 117
Windows Installer Packages, 160
Windows Installer Service
automatically reinstalling missing files, 179, 180
managing software distribution, 160, 177-78
Windows Internet Naming Service (WINS), 202
Windows Logo Program, updating device drivers, 117
Windows Messenger, remote assistance invitations via, 225
Windows XP Professional Multilingual User Interface Pack (MUI Pack), 171, 173-74
Windows Product Activation (WPA), 32
Windows Update tool
removing device drivers, 118
updating device drivers, 117, 121
Windows XP Application Compatibility toolkit, 23
WINMSD.EXE (System Information tool), 84, 89, 110
WINNT32.EXE
set up using, 7, 8
upgrading Windows 95 to Windows XP Professional, 23
WINNT.EXE, set up using, 8
WINNT.SIF, answer files names, 15
WINS (Windows Internet Naming Service), 202
Wireless Link program, Control Panel, 110
workgroups, joining, 8
Workstation service, network printers and, 65
World Wide Web Publishing service, 58
WPA (Windows Product Activation), 32
Last Updated: November 15, 2001
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