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Troubleshooting Microsoft® Outlook® 2002
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Author |
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Don Gilbert and Julia Kelly
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Pages |
336
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Disk |
N/A
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Level |
Beg/Int
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Published |
02/13/2002
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ISBN |
9780735614871
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ISBN-10 |
0-7356-1487-3
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Price(USD) |
$19.99
To see this book's discounted price, select a reseller below.
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Index
A
abbreviated text in printed calendar, 232
absent fields, 40
Access
exporting custom fields to, 186
mail merging contacts in, 194
Outlook data in, 196
accessing
archived data, 7
Web-based e-mail accounts, 64
accounts. See e-mail accounts
action feedback sounds, 252
ActiveX controls, turning off, 128, 129
Add-In Manager, 136
Add-In Manager dialog box, 261
add-ins, 260
adding
contacts from within Outlook, 154
file shortcuts to Outlook Bar, 227
group to Outlook Bar, 226
shortcuts to group, 226
users, 209
Address Book
adding contacts from within Outlook, 154
Import Tool, 153
replacing contacts when importing, 153
sharing, 290
addresses, importing, 99. See also contacts; e-mail addresses
addressing e-mail messages, 77, 287
Advanced Find dialog box, 13
Advanced Tasks dialog box, 287
Advanced toolbar, displaying, 50
age criteria for finding files, 13
anti-virus programs, 126
fixing Internet account settings after installing, 82
updating, 126
AOL accounts
incompatibility with Outlook, 69
sending attachments to, 168
Appointment Recurrence dialog box, 17
appointments
changing time when time zone changes, 20
color-coding, 18
converting recurring into individual, 20
deleting within date range, 21
exporting, 20
font size, changing, 30
hiding, 246
identifying at a glance, 18
illegible, 30
importing, 22
labeling, 18
listing by start time, 21
reminders, creating, 244
tasks as, 14
viewing active, 21
archive files, searching, 201
archiving
AutoArchive (see AutoArchive)
Contacts folder, impossibility of, 10
data, 4, 7
with Mailbox Cleanup, 13
assigning categories to e-mail messages, 111
ATT0000 attachments, 118
attachments
ATT0000, 118
binary files, encoded, 162
blocked, 156, 159
compressed, receiving, 162
encoding in UUENCODE, 94
failure to open, 156
icons for, 156
multiple files, 167
opening automatically, 160
opening, why not to, 126
potentially unsafe, 169
recipients unable to view, 164
security restrictions on, 158
sending large files, 166
sending to AOL accounts, 168
unblocking, 158
in unreadable formats, 156
winmail.dat, 118
zipped, 167
authorizing users for Microsoft Office Internet Free/Busy, 35
AutoArchive, 7
changing settings for multiple folders, 10
checking whether turned on, 198
AutoArchive dialog box, 11
automatic hyperlink formatting, turning on, 183
automatic synchronization settings, testing, 265
AutoName feature, 287
failure to recognize Nickname field, 76
AutoPick feature, 37
AutoPreview, 233
turning on, 233, 283
AutoPreview lines, changing font, 109
avoiding viruses, 128
B
backing up
data, 4
Personal Address Book, 2
Bcc field
adding to e-mail messages, 287
missing, 176
binary file, encoded, 162
blank schedules, 34
blind courtesy (or carbon) copies, 176, 178
blocked attachments, 156, 159
browser, failure to launch when hyperlink clicked, 180
browsing to Outlook, 258
C
cable modems, Outlook failing to work with, 81
Calendar
appointments (see appointments)
Date Navigator, displaying, 28
events, recurring, 16, 17
folders, permissions, 174, 175
folders, sharing, 174, 175
font size, changing, 30
holidays, too many, 23
jumping ahead in, 25
labels (see labeling; labels)
months, moving to, 25
opening, 36
options, 34
reminder sounds, 250
Saturday/Sunday layout, changing, 27
separate folders, creating, 172
TaskPad, displaying, 28
tasks as appointments, 14
weekend days, compressing, 27
work week, changing, 26
Calendar Options dialog box, 34
calendars
monthly style, 236
print style, 234
printed, abbreviated text in, 232
printing, 230, 236
Card view
custom fields in, 42
sorting, 46
categories, 110
Categories column, sorting by, 110
changing
AutoArchive settings, 10
AutoPreview font, 109
Calendar font size, 30
Calendar work week, 26
default message format, 95
default reminder time, 246
e-mail accounts, 58, 82
e-mail message font size, 108
message encoding format, 94
message format, 90
Outlook Today task view, 281
signatures, 93
sound files, 254
synchronization settings, 271
TaskPad column labels, 278
TaskPad view, 281
Tasks folder view, 280
time when time zone changes, 20
Check Names dialog box, 77
checking. See also testing
e-mail account information, 59
filters, 200
rules, 107
cleaning out offline storage file, 277
closing Outlook, problems, 142
color-coding appointments, 18
column headings, changing font, 109
COM add-ins, 136
combining, label categories, 19
Comma Separated Values text files, importing, 102
company, viewing contacts by, 50
Component Object Model (COM) add-ins, 136
components, 260
compressing
attached files, 168
weekend days in Calendar, 27
CompuServe accounts
settings, 70
setting up, 68
connecting, taking too long, 62
Contact form, displaying user-created fields, 39
Contacts
Card view (see Card view)
letter buttons, missing, 45
sort order, 45
contacts
adding from Inbox, 78
adding from within Outlook, 154
creating automatically, 78
creating on reply, 78
defining views for, 47
Display As names, setting, 76
displaying in Fax Wizard, 152
editing at same company, 50
editing large number, 52
editing multiple, 50
editing with Excel, 52
exporting to Excel, 52
exporting to Windows Address Book, 152
exporting with Import and Export Wizard, 152
filtering, 47
importing from Excel, 53, 55
importing from Netscape Messenger, 100
importing from WordPerfect, 101
importing with Import And Export Wizard, 155
mail merging, in Access, 194
mail merging, specific contacts only, 192
marking Private, 54
missing, 200
moving to new computer, 99
multiple e-mail addresses, 76
permissions, applying to multiple, 54
phone numbers, locating, 46
printing as list, 228
printing specific, 228
restricting access by other users of computer, 48
searching for, by specific word, 48
sorting, 46
unavailable in Select Names dialog box, 73
viewing by company, 50
with same name, distinguishing between, 76
Contacts folder
archiving, impossibility of, 10
linking to, 196
permissions, setting, 54
properties, viewing, 54
restricting access to, 54
Contacts list
filtering before merging, 192
importing, problems with, 188
converting
incoming e-mail messages to Plain Text format, 129
recurring appointments to individual appointments, 20
Rich Text format messages to HTML, 119
copying
e-mail messages to multiple recipients, 178
Excel cells, 53
folders into Folder List, 9
Corporate/Workgroup mode, 288
corrupt e-mail messages, testing for, 123
Create A New View dialog box, 47
Create New Folder dialog box, 172
Create Signature dialog box, 93
creating
Calendar folders, private, 173
Calendar folders, separate, 172
contacts automatically, 78
contacts on reply, 78
custom contact fields, 40
e-mail folders, 66
groups, for scheduling, 36
recurring events, 16
custom fields in Contacts, 40, 41
in Card view, 42
displaying, 42
mapping, 52
in table-type views, 42
custom fields, exporting to Access database, 186
customizing
Outlook shortcuts, 256
views, 40
zone settings, 128
D
damage to offline folders, testing for, 266
data, 7
backing up, 4
moving manually, 9
moving to another computer, 8
Date Navigator, displaying, 28
date ranges
deleting appointments within, 21
for printing calendar, 231
deactivating. See turning on/off
decoding files in encoded format, 162
default
e-mail account, setting, 82
message format, setting, 95, 118
reminder time, changing, 246
views, restoring, 225
Define Views dialog box, 47
defining views, 47
Deleted Items folder
emptying, with Mailbox Cleanup, 13
prompt to empty, getting rid of, 141
deleting
appointments within date range, 21
holidays in Calendar, 23
newsgroup messages, all, 217
newsgroup messages, on schedule, 216
newsgroup messages, preventing, 215
rules, 107
shortcuts, 259
Detect And Repair, 132, 134
dialing in
automatically, 86
taking too long, 62
disabling. See turning on/off
disappearing
custom data, from Contact form, 39
e-mail messages, 104
fields, when imported, 184
disconnecting after sending or receiving e-mail , 85
Display As field, 76
Display As names, 76
displaying
Advanced toolbar, 50
Bcc field, 176, 178
custom fields, 42
Date Navigator, 28
empty fields, 42
fields, 41
Find Bar, 203
Mail Merge command, 190
Outlook Bar, 222
Search Bar, 67
TaskPad fields, 278
TaskPad, in Calendar, 28
user-created fields, 39
distribution lists, length limit, 73
downloading
e-mail, accidentally in Outlook Express, 218
e-mail message headers only, 112
e-mail message headers with Remote Mail, 275
e-mail message headers with Send/Receive groups, 114
e-mail messages, limiting size when, 115
e-mail messages, subject lines only, 114
e-mail messages, taking too long to, 112
e-mail messages, with Remote Mail, 275
marking e-mail messages for, 113
Office Sounds, 252
security updates, 128
DSL modems, Outlook failing to work with, 81
Duplicate Contact Detected dialog box, 78
duration of recurring events, setting, 17
E
e-mail. See also e-mail accounts; e-mail addresses; e-mail messages
downloading accidentally in Outlook Express, 218
editing with Word, turning off, 183
filters, removing, 106
viruses, 126
e-mail accounts, 82
AOL, incompatibility with Outlook, 68
changing, 58, 82
changing order processed in, 58
checking information in, 59
CompuServe, setting up, 68
configuring for use with DSL or cable modems, 81
default, setting, 82
logon information, 65
modifying, 58
MSN, setting up, 68
not working, 58
resetting, 83
selecting specific, 123
setting up, 56, 210
testing, 60, 82, 83
using correct one, 123
Web-based, setting up, 64
E-mail Accounts Wizard, 58, 82, 138
e-mail addresses
importing from Netscape Messenger, 100
multiple, on same ISP account, 204
multiple, setting up, 206
e-mail messages
accessing from two computers, 138
assigning categories to, 111
ATT0000 attachments, 118
Bcc field, missing, 176
bounced back, 121
carbon copies, 178
checking automatically, 86
copying to multiple recipients, 178
corrupt, testing, 123
default format, setting, 118
delivery location, setting, 139
disappearing, 104
disconnecting after sending or receiving, 85
downloading, headers only, 112
downloading, limiting size when, 115
downloading, specifying which parts, 114
downloading, taking too long, 112
encoding formats, 162
encrypted, 104
failure to receive, 106, 116
font size, changing, 108
format, changing individually, 118
format, setting default, 118
formatting, failure to show up, 118, 119
garbage characters, 162
hanging up after sending or receiving, 85
headers, changing font size, 109
hyperlinks in (see hyperlinks)
importing from Outlook Express, 218
importing from specific user accounts, 219
incoming, converting into Plain Text format, 129
lost, 116
marking for download, 113
missing, 106, 200, 203
opening, from strangers, 126
in Outbox, opening and closing, 122
permanently deleting, 104
Plain Text, sending, 118
in preview pane, failure to display, 104
recipients, hiding names, 178
resending, 121
scheduling automatic dial-in to receive, 86
searching for, 203
sending, failure of, 82
sending, hanging up after, 85
sending, Plain Text, 118
sending, to groups, 179
Send status, returning to, 122
size of outgoing, 166
from strangers, opening, 126
stuck in Outbox, 82, 122
test, sending, 84
too big, 112
undeliverable, 121
with winmail.dat attachments, 118
e-mail program not included in Import Wizard, 99
e-mail viruses, 126
Edit Signature dialog box, 93
editing
contacts, at same company, 50
contacts, large number, 52
contacts, multiple, 50
Excel data, 53
labels, 18
overwriting characters when, 89
empty
calendars, printing, 231
fields, displaying, 42
schedules, 34
enabling
components, 260
password protection for Personal Folders files, 208
prompt to work offline, 269
encoding
attachments, in UUENCODE, 94
binary files, 162
encoding formats
changing, 94
MIME, 162
UUENCODE, 162
encrypted messages, in preview pane, 104
error messages
causes, 132
determining if caused by virus, 130
recurring, 133, 134
rules conflict, 138
events, recurring, 16, 17
Excel
copying cells, 53
editing contacts, 52
editing data, 53
exporting contacts to, 52
filling cells, 53
importing contacts from, 53, 55, 188
worksheets, setting up for contact data, 55, 188
Exchange Server
account on two computers, 138
add-ins on, 137
backing up, necessity of, 2
working offline with, 270
exiting Outlook, problems, 142
exporting
appointments, 20
contacts to Excel, 52
contacts to Windows Address Book, 152
contacts with Import And Export Wizard, 152
custom fields to Access database, 186
Personal Folders files, 4
F
faxes, 147
Fax Service, 146
fax service account, 149
Fax Service Management window, 146, 151
Fax Wizard, 152
displaying contacts in, 152, 153
field labels in TaskPad, 282
fields
absent, 40
Bcc (see Bcc field)
custom, creating, 40, 41
custom, displaying, 42
custom, exporting to Access database, 186
custom, mapping, 52
finding, 41
missing, when imported, 184
moving, 43
naming, 40
file extensions, 268
finding, 74
file shortcuts, adding to Outlook Bar, 227
files
blocked, 159
compressed, 168
finding, older than a certain date, 13
renaming, 267
sending as large attachments, 166
unblocking, 158
zipped, 167
filling cells in Excel, 53
filtering contacts, 47
before merging, 192
filters
checking, 200
removing, 51, 106, 201, 214
Find Bar, displaying, 203
Find tool, 67
finding. See also searching
age criteria for, 13
contact phone numbers, 46
fields, 41
file extensions, 74
files, older than a certain date, 13
Hotmail account messages, 67
Personal Address Book, 74
synchronization log, 263
task list, 282
fixing. See also repairing
Reminders file, 244
Office XP, 133
flagging Contact form, 247
Folder List
copying folders into, 9
hiding, 28
Folder Options dialog box, 160
Folder Size dialog box, 12
folders
AutoArchive, checking whether turned on for, 198
changing AutoArchive settings for multiple, 10
copying into Folder List, 9
creating, 66
Deleted Items (see Deleted Items folder)
grouping, by category, 110
opening shared, 174, 175
organizing by category, 110
private, creating, 173
searching all, 201
shared, 174, 175
specifying which opened by default, 256
viewing two at same time, 171
font, changing, 109
Font dialog box, 31
font size, changing
of AutoPreview, 109
of Calendar, 30
of e-mail message, 108
in printed calendar, 232
format of messages, changing, 90
formatting
in e-mail messages, failure to show up, 118, 119
Excel worksheets, for importing, 188
hyperlinks, as URLs, 182
hyperlinks, automatically, 183
Free/Busy, 34
Free/Busy dialog box, 34
free/busy times, 32
From field, 287
G
Group Schedule dialog box, 36
Group Scheduling feature, 36
grouping folders by category, 110
groups
adding members to, 36
adding to Outlook Bar, 226
inviting to meetings, 36
sending e-mail messages to, 179
H
hanging up, 85
headers, e-mail message
downloading without entire message, 112
downloading with Send/Receive group, 114
font size, changing, 109
hiding
appointments, 246
Folder List, 28
recipient names, 178
tasks, 246
holidays in Calendar, 23
Hotmail accounts
Find tool, failure to find messages in, 67
setting up, 64
HTML
converting Rich Text messages to, 119
inserting pictures in, 93
message format, 90
viruses, protecting against, 129
hyperlinks, 180
I
icons for attached files, 156
ICQ, 137
identifying appointments at a glance, 18
illegible appointments, 30
Import And Export Wizard, 8, 20, 152, 155
importing new contacts, 155
Import Wizard, e-mail pro-gram not included in, 99
important appointments, quickly identifying, 18
importing
addresses, 99
appointments, 22
backed up data, 6
Comma Separated Values text files, 102
Contacts list, problems with, 188
contacts from Excel, 53, 55
contacts from WordPerfect, 101
contacts with Import and Export Wizard, 155
e-mail addresses from Netscape Messenger, 100
e-mail from Netscape, 100
e-mail messages from Outlook Express, 218
e-mail messages from specific user accounts, 219
Internet mail, 100
missing fields when, 184
Personal Address Book, 74
Personal Folders files, 6
WordPerfect mail merge lists, 101
inactive hyperlinks, 180
Inbox
contacts, adding from, 78
messages missing from, 106
receiving faxes in, 148
repairing, 124
sorting by category, 110
text, too small, 108
Inbox Repair Tool, 124
inserting
hyperlinks, 182
pictures, in HTML, 93
Internet
gateway, 162
sharing schedules over, 34
Internet accounts, 206
Internet E-mail options, 287
Internet E-mail Settings dialog box, 84
Internet Free/Busy, 34
Internet mail, importing, 100
invisible free/busy times, 32
ISP accounts, multiple e-mail addresses for, 204
J
junk mail filters
criteria, viewing, 107
removing, 106
L
labeling appointments, 18
with rules, 19
labels, 18
line breaks, 96
linking to Contacts folder, 196
listing appointments by start time, 21
lists
of meeting attendees, saving, 36
printing contacts as, 228
locating. See finding; searching
logging off, 210
logon prompt, suppressing, 87
lost e-mail messages, 116
M
Mail Merge command, missing, 190
mail merging
in Access, with Outlook contacts, 194
filtering Contacts list before, 192
in non-Word program, 193
specific contacts only, 192
Mailbox Cleanup, 12
archiving with, 13
emptying Deleted Items folder with, 13
mailing labels. See mail merging
malicious programs, 126
Map Custom Fields dialog box, 102
mapping
custom fields, 52
fields, 184
marking
contacts, Private, 54
e-mail messages for down- load, 113
maximizing Outlook, 28
meetings
attendee lists, saving, 36
groups, inviting, 36
scheduling, 37
menu settings storage location, 7
merging. See mail merging
message encoding formats, 94
message headers, downloading, 275
messages. See also e-mail messages
addressing, with Display As names, 77
format of individual, changing, 90
format, setting default, 95
line breaks, 96
MIME format, 94, 162
retrieving with Remote Mail, 275
sending in UUENCODE format, 94
signatures in, changing, 93
truncated lines, 97
UUENCODE format, 94, 162
wrapping, 96
Messenger, Netscape, 100
Microsoft Access. See Access
Microsoft Excel. See Excel
Microsoft Exchange Server. See Exchange Server
Microsoft Knowledge Base, 134
Microsoft Office Internet Free/Busy, 34
authorizing users, 35
Microsoft Office XP, 133
Microsoft Outlook 2002. See Outlook 2002
Microsoft Windows 2000 accounts, 209
Microsoft Windows Fax Service, 146
Microsoft Word. See Word
MIME format, 94, 162
missing
custom data in Contact form, 39
e-mail messages, 106
fields, 40
fields, when imported, 184
free/busy times, 32
items, 200
letter buttons in Contacts window, 45
Mail Merge command, 190
notes, 200
Outlook Bar, 222
Personal Address Book, 74
signatures, 92
TaskPad, 29
modem sounds, 253
modifying
e-mail accounts, 58
label text, 18
monthly style calendar, 236
months, moving to, 25
moving
contacts to new computer, 99
data, manually, 9
data, to another computer, 8
fields, 43
MSN accounts, 68
multiple e-mail addresses, setting up, 206
muting sounds, 252
N
naming fields, 40
Netscape Messenger, import-ing e-mail addresses from, 100
new-mail notification sounds, 254
newsgroups
automatic cleanup, delaying, 215
downloading e-mail when reading, 213
filters, removing, 214
message list, too long, 216
messages, cut off lines, 220
messages, deleting all, 217
messages, deleting on schedule, 216
messages, keeping from being deleted, 215
messages, missing, 214
nicknames, failure of, 76
noises. See sounds
Notes, in Tasks folder view, 283
notes, missing, 200
O
Office Sounds, down- loading, 252
Office XP, 133
offline folders, 264
offline storage files
cleaning out, 277
setting up, 270
opening
attachments, automatically, 160
attachments, failure of, 156
attachments, why not to, 126
Calendar, 36
e-mail messages, encrypted, 104
e-mail messages, from strangers, 126
folders, by default, 256
folders, shared, 174, 175
Opening Mail Attachment dialog box, 160
Options dialog box, 286, 289
organizing folders by category, 110
Other Shortcuts group, 226
Outbox
e-mail message in, opening and closing, 122
e-mail messages stuck in, 82,
Outlook 2000, 286
Outlook 2002
browsing to, 258
CC Mail, 290
exiting, 142
fax service, 290
maximizing, 28
Microsoft Mail, 290
Net Folders, 290
not responding, 258
Options dialog box, 286, 289
receiving faxes, 148
Remote Mail, 288
rules, failure in, 285
sending faxes, 146, 147
Services command, 288
sharing Address Book, 290
shortcut, customizing, 256
starting, 258
starting automatically, 259
starting in safe mode, 261
starting minimized, 256
synchronization, 288
testing components in, 260
with Microsoft Exchange Server, 264
Outlook Bar, 224
adding file shortcuts, 227
adding groups, 226
missing, 222
Other Shortcuts group, 226
rebuilding, 224
settings, storage location, 7
shortcuts, creating, 172
shortcuts, missing, 222
Outlook Data Files dialog box, 124
Outlook Express, 213, 218
Outlook Import Wizard, 74
Outlook storage. See personal storage (.pst) files
Outlook Today task view, changing, 281
Overtype mode, 89
P
PAB. See Personal Address Book
page size, and printer memory, 230
passwords
for Personal Folders files, enabling, 208
saving, 87
permissions
folders, shared, 174, 175
for contacts, applying to multiple, 54
setting, for Contacts folder, 54
Personal Address Book
backing up, 2
finding, 74
importing, 74
viewing, without converting to Contacts folder, 75
Personal Folders files, 7
exporting, 4
importing, 6
multiple, 206
password protection, enabling, 208
repairing, 124
personal storage (.pst) files, 138
too large, 12
phone lists, printing, 235
phone numbers, finding, 46
pictures
inserting in HTML, 93
in signatures, 92
Plain Text message format
changing, 90
converting incoming e-mail messages to, 129
Plain Text messages
font size, changing, 108
sending, 118
preview pane
messages in, failure to display, 104
text, too small, 108
Preview Pane button, 287
Preview Pane command, 258
print style
for calendars, 234
for phone lists, 235
printed calendars, abbreviated text in, 232
printing
calendars, 230, 236
contacts, 228
empty calendar, 231
hiding private items when, 228
page size, 230
phone lists, 235
printer memory, 230
private appointments, hiding when printing, 228
private items, 173
profiles, 206
programs
adding or removing, 133
blocked, as e-mail attachments, 158
unblocking, 158
virus, 126
protecting against viruses. See viruses
punctuating hyperlinks, 180
R
read receipts, 238, 240, 242
rebuilding Outlook Bar, 224
receiving
attachments, compressed, 162
blocked files, 159
e-mail messages, hanging up after, 85
faxes, 148
recipients, hiding names, 178
recurring appointments, converting to individual appointments, 20
recurring error messages, 133, 134
recurring events, 16, 17
registry, 158, 159
Registry Editor window, 158
reinstalling Office XP, 133
reminder sounds, 250
reminders, 244, 246
Reminders file, repairing, 244
Remote Mail, 274, 275
removing
filters, 51, 106, 201
holidays, in Calendar, 23
newsgroup filters, 214
renaming files, 267
repairing
Inbox, 124
Office XP, 133
Outlook, 132
Personal Folders files, 124
Reminders file, 244
replacing contacts, when importing, 153
replying, creating contacts when, 78
requesting read receipts, 241
resending e-mail messages, 121
resetting e-mail accounts, 83
responding to read receipt requests, 240
restoring
backed up data, 6
default views, 225
restricting access to contacts, 48, 54
Rich Text message format
changing, 90
converting to HTML, 119
failure to show up for recipient, 118, 119
rules
checking, 107
conflicts, 138
deleting, 107
failure of, 285
labeling appointments with, 19
permanently deleting messages with, 104
where to store, 138
S
safe mode, starting Outlook in, 260, 261
saving
data, 4
meeting attendee lists, 36
passwords, 87
tab delimited text files, 103
schedules, 34
scheduling
automatic e-mail checking, 86
AutoPick feature, 37
groups, 36
meetings, 37
newsgroup message deletion, 216
scripting, turning off, 128, 129
Search Bar, displaying, 67
searching
archive files, 201
for contacts, by specific word, 48
for e-mail messages, 203
folders, all, 201
Microsoft Knowledge Base, 134
subfolders, 200
security
patches, 129
for Personal Folders files, 208
restrictions on attached files, 158
updates, downloading, 128
Security dialog box, 128
Security Settings dialog box, 129
Select Members dialog box, 36
Select Names dialog box, missing contacts in, 73
Send button, missing, 56
Send Fax Wizard, 147, 154
Send status, setting e-mail messages to, 122
Send/Receive accounts, 272
Send/Receive groups, downloading e-mail message headers with, 114
sending
e-mail messages, failure of, 82
e-mail messages, disconnecting after, 85
e-mail messages, Plain Text, 118
e-mail messages, to groups, 179
e-mail messages, in UUENCODE format, 94
faxes, 147
large attachments, 166
test messages, 84
separate e-mail addresses, setting up, 206
Set Date Range dialog box, 21
setting default
e-mail account, 82
e-mail message delivery location, 139
e-mail message format, 118
e-mail message line length, 96
newsgroup message line length, 220
time, for recurring events, 16
setting up
AOL accounts, impossibility of, 68
CompuServe accounts, 68
e-mail accounts, 56, 210
Excel worksheets for importing, 188
MSN accounts, 68
multiple e-mail addresses, 206
offline storage files, 270
profiles, 206
Remote Mail, 274
Web-based e-mail accounts, 64
settings, testing
account and delivery, 264
automatic synchronization, 265
sharing
Address Book, 290
e-mail accounts, 206
schedules, over Internet, 34
shortcuts
adding to group, 226
deleting, 259
for files, adding to Outlook Bar, 227
on Outlook Bar, missing, 222
shutting down Windows while programs are running, 142
Signature Picker, pictures in, 92
signatures, 92
sorting
in Card view, 46
by Categories column, 110
contact names, 287
contacts, 46
holidays in Calendar, by location, 23
Inbox, by category, 110
sound files, changing, 254
sounds
action feedback, 252
lack of, 248
modem, 253
muting, 252
new-mail notification, 254
reminder, 250
Sounds And Multimedia icon, 255
Sounds icon, 255
spam filters. See junk mail filters
starting Outlook, 258
automatically, 259
minimized, 256
in safe mode, 260, 261
specifying folder opened when, 256
storage files. See personal storage (.pst) files
subfolders
in Calendar, 246
searching, 200
in Tasks, 246, 280
subject lines, downloading, 114
support files, Exchange Server, testing, 267
suppressing logon prompt, 87
switching
message formats, 91
to Overtype mode, 89
views, 200
synchronization, 270
log, finding, 263
of offline folders, failure, 264
of Send/Receive accounts, 272
synchronization settings, changing, 271
synchronizing folders, 277
T
tab delimited text files, saving, 103
table-type views, custom fields in, 42
task lists, in TaskPad, 280
TaskPad
column labels, changing, 278
displaying in Calendar, 28
field labels, 282
fields, displaying, 278
task lists in, 280
view, changing, 281
tasks
as appointments, 14
hiding, 246
reminders, creating, 244
reminder sounds, 250
Tasks folder view, 280, 283
telephone. See phone lists; phone numbers
testing
account and delivery settings, 264
automatic synchronization settings, 265
components in Outlook, 260
e-mail accounts, 60, 82, 83
e-mail messages, for corruptness, 123
Microsoft Exchange Server support files, 267
offline folders, for damage, 266
read receipts, 242
text files
Comma Separated Values, importing, 102
tab delimited, saving, 103
time
setting for recurring events, 16
download, too long, 112
time zone, changing, with- out changing appointments, 20
toolbars, storage location of settings, 7
transferring data to another computer, 8
truncated lines in messages, 97
trusting COM add-ins, 137
turning on/off
action feedback sounds, 252
ActiveX controls, 128, 129
AutoArchive, 198
AutoPreview, 233, 283
Component Object Model (COM), 136
components, 260
hyperlink formatting, automatic, 183
junk mail filters, 106
logon prompt, 87
modem sounds, 253
new-mail notification sounds, 254
reminder sounds, 250
scripting, 128, 129
Word, as e-mail editor, 183
U
undeliverable e-mail messages, 121
updating anti-virus pro- grams, 126
upgrading to Outlook 2002, 290
URLs, 182
user-created fields, displaying, 39
users, adding, 209
UUENCODE format, 162
sending messages in, 94
V
VBA. See Visual Basic for Applications
viewing, 75
appointments, active, 21
contacts, by company, 50
folders, two at once, 171
junk mail filter criteria, 107
size of folders in mailbox, 12
views
Card (see Card view)
customizing, 40
default, restoring, 225
defining, 47
Outlook Today tasks, changing, 281
switching, 200
table-type, 42
TaskPad, changing, 281
Tasks folder, changing, 280
viruses, 126
Visual Basic for Applications, 129
using Outlook data, 142
Visual Basic, using Outlook data, 142
volume control, 248, 252
W
WAB, 152
Web storage sites, 167, 169
Web-based e-mail accounts, 64
weekend days, compressing in Calendar, 27
Windows Fax Service, 146
Windows 2000 accounts, creating, 209
Windows Address Book, 152
Windows Task Manager, 142
winmail.dat attachments, 118
WinZip, 159, 167, 168, 169
Word
and signature pictures, 92
as e-mail editor, 183
WordPerfect mail merge lists, importing, 101
work hours, scheduling meetings during, 37
work week, 26
working
offline, 270
online, 123
www prefix, hyperlinks without, 182
Y
Yahoo! accounts, setting up, 64
Z
zipped files, 167, 168, 169
zones, customizing, 128
Last Updated: January 28, 2002
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