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Microsoft® Outlook® Version 2002 Step by Step
Author Kristen Crupi
Pages 368
Disk 1 Companion CD(s)
Level Beg/Int
Published 07/25/2001
ISBN 9780735612983
Price $29.99
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Chapter 3: Customizing and Organizing E-mail Messages



Chapter 3  Customizing and Organizing E-mail Messages

After completing this chapter, you will be able to:

  • Format messages
  • Change message options
  • Filter messages
  • Use personal folders and address books

As you learn the fundamentals of sending, receiving, and managing your e-mail, you will see how using e-mail can help you work more efficiently. Because you can customize the format of your messages, select from a number of message and delivery options, filter messages, and set up personal folders and address books, you can configure Microsoft Outlook to be as convenient and useful as possible. For example, you might ask your project team to use a particular phrase in the subject line of messages related to the project. Then, when you need to focus on the project, you can filter messages to display only those items related to it.

This chapter uses the practice files that you installed from this book's CD-ROM onto your hard disk and copied into Outlook. For details about installing and copying the practice files, see "Using the Book's CD-ROM" at the beginning of this book.


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Last Updated: August 16, 2001
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