| QuickLook Guide |
vii |
| Finding Your Best Starting Point |
xi |
| Using the Microsoft Outlook 2000 Step by Step CD-ROM |
xvii |
| Conventions and Features in this Book |
xxiii |
| Part 1 Getting Started with Outlook 2000 |
1 |
| Lesson 1 Jumping into your E-mail |
3 |
| Starting Outlook 2000, the Gateway to Your E-mail |
4 |
| Reviewing Your E-mail Messages and Attachments |
12 |
| Replying to E-mail Messages |
16 |
| Saving and Checking Your Sent Messages |
19 |
| Formatting and Printing Copies of E-mail Messages |
10 |
| Using Notes to Store Information |
11 |
| One Step Further: Customizing your Inbox |
12 |
| Lesson 1 Quick Reference |
14 |
| Lesson 2 Learning the Basics of Scheduling |
27 |
| Getting Ready for the Lesson |
17 |
| Navigating in Calendar |
18 |
| Adjusting Your Schedule |
13 |
| Making a Printed Copy of Your Schedule |
14 |
| One Step Further: Creating New Calendar Items from Other Types of Outlook Items |
15 |
| Lesson 2 Quick Reference |
16 |
| Part 1 Review & Practice |
39 |
| Part 2 Mastering Your Communication with Outlook 2000 |
43 |
| Lesson 3 Creating and Sending E-mail Messages |
45 |
| Getting Ready for the Lesson |
46 |
| Creating New E-mail Messages |
46 |
| Using the Address Book to Enter E-mail Recipients |
49 |
| Adding Attachments to Messages |
53 |
| Customizing the Appearance of Your E-mail Messages |
55 |
| Setting Your Send Options |
58 |
| Sending Your E-mail Messages |
59 |
| Retracting an E-mail Message That You've Sent by Mistake |
60 |
| One Step Further: Routing Files to Contacts and Coworkers for Feedback |
61 |
| Lesson 3 Quick Reference |
63 |
| Lesson 4 Organizing and Managing the Inbox |
69 |
| Getting Ready for the Lesson |
70 |
| Organizing Your Inbox for Fast Review |
70 |
| Organizing Your E-mail Messages into Folders |
72 |
| Flagging E-mail Messages for Follow-up |
76 |
| Creating Rules to Automatically Organize and Manage Your Inbox |
78 |
| One Step Further: Using the Out Of Office Assistant |
83 |
| Lesson 4 Quick Reference |
85 |
| Lesson 5 Organizing Your Contacts |
89 |
| Getting Ready for the Lesson |
90 |
| Adding Contact Information |
91 |
| Importing Contact Files from Other Programs |
96 |
| Viewing Contact Information |
97 |
| Sorting Contacts |
103 |
| Printing Contact Information |
104 |
| Filing Contact Information in Folders |
107 |
| One Step Further: Using Your Contact List with Mail Merge in Microsoft Word |
109 |
| Lesson 5 Quick Reference |
110 |
| Lesson 6 Working with Your Contacts |
115 |
| Getting Ready for the Lesson |
116 |
| Sending E-mail Messages to Contacts |
116 |
| Sending Faxes to Contacts |
119 |
| One Step Further: Conducting a Vote |
120 |
| Lesson 6 Quick Reference |
124 |
| Part 2 Review & Practice |
127 |
| Part 3 Mastering Your Schedule with Outlook 2000 |
131 |
| Lesson 7 Managing Your Calendar |
133 |
| Getting Ready for the Lesson |
134 |
| Scheduling Appointments |
135 |
| Managing Appointments |
144 |
| Personalizing Your Calendar |
151 |
| One Step Further: Using the Timex Data Link Watch |
157 |
| Lesson 7 Quick Reference |
159 |
| Lesson 8 Managing Meetings and Events |
165 |
| Getting Ready for the Lesson |
166 |
| Using E-mail to Plan a Meet-ing |
166 |
| Responding to Meeting Requests |
173 |
| Changing Meeting Information After Sending the Invitation |
175 |
| Managing Meeting Requests Automatically |
177 |
| Setting Up an Event |
178 |
| One Step Further: Setting Up an Online Meeting with Microsoft NetMeet-ing |
179 |
| Lesson 8 Quick Reference |
181 |
| Lesson 9 Taking Charge of Tasks |
185 |
| Getting Ready for the Lesson |
186 |
| Starting a Task List |
186 |
| Modifying Your Tasks |
190 |
| Assigning Tasks to Others |
197 |
| Sending Task Information to Others |
200 |
| Organizing Your Task List |
202 |
| One Step Further: Tracking Tasks Assigned to Others and Receiving Status Reports |
208 |
| Lesson 9 Quick Reference |
210 |
| Part 3 Review & Practice |
215 |
| Part 4 Managing and Protecting Your Information |
219 |
| Lesson 10 Managing and Protecting Your Files |
221 |
| Getting Ready for the Lesson |
222 |
| Exporting Files |
223 |
| Archiving Files Manually or Automatically |
226 |
| Sending Secure E—mail Messages |
233 |
| One Step Further: Using Journal to Log Your Business Activities |
235 |
| Lesson 10 Quick Reference |
239 |
| Lesson 11 Using Outlook with Other Connections |
243 |
| Getting Ready for the Lesson |
244 |
| Granting Permission to Workgroup Delegates to Act on Your Behalf |
245 |
| Sharing Folders with Workgroup Members |
252 |
| Sharing Folders with Internet Users |
258 |
| One Step Further: Sharing Your Calendar As a Web Page |
263 |
| Lesson 11 Quick Reference |
264 |
| Lesson 12 Creating Business Forms |
269 |
| Redesigning an Existing Form |
270 |
| Saving and Opening Forms That You Create |
277 |
| One Step Further: Removing a Form from the Forms Library |
280 |
| Lesson 12 Quick Reference |
281 |
| Part 4 Review & Practice |
285 |
| Index |
289 |
| Appendix A If You're New to Windows or Outlook 2000 |
CD |
| If You're New to Windows |
A-1 |
| Getting Help with Windows |
A—8 |
| What Is Microsoft Outlook 2000? |
A-17 |
| Appendix B Matching the Exercises |
CD |
| Installing Windows or Outlook 2000 Components |
B-1 |
| Using the Default Windows Settings |
B-2 |
| Appendix C Working Offsite with Outlook |
CD |
| Configuring Dial-up Networking |
C-2 |
| Choosing Between Remote Mail and Offline Folders |
C-4 |
| Using Remote Mail |
C-5 |
| Using Offline Folders |
C-8 |
| Appendix D Optimizing Your Outlook 2000 Work Environment |
CD |
