| Welcome to Installing, Configuring, and Administering Microsoft Windows 2000 Professional | ix |
| Before You Begin | x |
| Using the MCSE Readiness Review | xii |
| Exam Objectives Summary | xviii |
| Getting More Help | xxi |
| Objective Domain 1: Installing Windows 2000 Professional | 1 |
| Tested Skills and Suggested Practices | 2 |
| Further Reading | 4 |
| Objective 1.1: Perform an attended installation of Windows 2000 Professional. | 7 |
| Questions | 9 |
| Answers | 11 |
| Objective 1.2: Perform an unattended installation of Windows 2000 Professional. | 15 |
| Questions | 17 |
| Answers | 18 |
| Objective 1.3: Upgrade from a previous version of Windows to Windows 2000 Professional. | 23 |
| Questions | 25 |
| Answers | 26 |
| Objective 1.4: Deploy service packs. | 29 |
| Questions | 31 |
| Answers | 32 |
| Objective 1.5: Troubleshoot failed installations. | 35 |
| Questions | 37 |
| Answers | 38 |
| Objective Domain 2: Implementing And Conducting Administration Of Resources | 41 |
| Tested Skills and Suggested Practices | 42 |
| Further Reading | 43 |
| Objective 2.1: Monitor, manage, and troubleshoot access to files and folders. | 45 |
| Questions | 49 |
| Answers | 50 |
| Objective 2.2: Manage and troubleshoot access to shared folders. | 53 |
| Questions | 55 |
| Answers | 56 |
| Objective 2.3: Connect to local and network print devices. | 59 |
| Questions | 61 |
| Answers | 62 |
| Objective 2.4: Configure and manage file systems. | 65 |
| Questions | 67 |
| Answers | 68 |
| Objective Domain 3: Implementing, Managing, And Troubleshootinghardware Devices And Drivers | 71 |
| Tested Skills and Suggested Practices | 71 |
| Further Reading | 73 |
| Objective 3.1: Implement, manage, and troubleshoot disk devices. | 75 |
| Questions | 77 |
| Answers | 78 |
| Objective 3.2: Implement, manage, and troubleshoot display devices. | 83 |
| Questions | 85 |
| Answers | 86 |
| Objective 3.3: Implement, manage, and troubleshoot mobile computer hardware. | 89 |
| Questions | 91 |
| Answers | 92 |
| Objective 3.4: Implement, manage, and troubleshoot input and output (I/O) devices. | 95 |
| Questions | 98 |
| Answers | 100 |
| Objective 3.5: Update drivers. | 105 |
| Questions | 106 |
| Answers | 107 |
| Objective 3.6: Monitor and configure multiple processing units. | 111 |
| Questions | 113 |
| Answers | 114 |
| Objective 3.7: Install, configure, and troubleshoot network adapters. | 117 |
| Questions | 119 |
| Answers | 120 |
| Objective Domain 4: Monitoring And Optimizing System Performance And Reliability | 123 |
| Tested Skills and Suggested Practices | 124 |
| Further Reading | 127 |
| Objective 4.1: Manage and troubleshoot driver signing. | 129 |
| Questions | 131 |
| Answers | 132 |
| Objective 4.2: Configure, manage, and troubleshoot Scheduled Tasks. | 135 |
| Questions | 136 |
| Answers | 138 |
| Objective 4.3: Manage and troubleshoot the use and synchronization of Offline Files. | 141 |
| Questions | 143 |
| Answers | 145 |
| Objective 4.4: Optimize and troubleshoot performance of the Windows 2000 Professional desktop. | 149 |
| Questions | 152 |
| Answers | 154 |
| Objective 4.5: Manage hardware profiles. | 157 |
| Questions | 158 |
| Answers | 159 |
| Objective 4.6: Recover systems and user data. | 161 |
| Questions | 164 |
| Answers | 166 |
| Objective Domain 5: Configuring And Troubleshooting The Desktop Environment | 169 |
| Tested Skills and Suggested Practices | 170 |
| Further Reading | 174 |
| Objective 5.1: Configure and manage user profiles. | 177 |
| Questions | 179 |
| Answers | 180 |
| Objective 5.2: Configure support for multiple languages or multiple locations. | 185 |
| Questions | 187 |
| Answers | 188 |
| Objective 5.3: Manage applications by using Windows Installer packages. | 191 |
| Questions | 192 |
| Answers | 194 |
| Objective 5.4: Configure and troubleshoot desktop settings. | 197 |
| Questions | 200 |
| Answers | 202 |
| Objective 5.5: Configure and troubleshoot fax support. | 207 |
| Questions | 209 |
| Answers | 210 |
| Objective 5.6: Configure and troubleshoot accessibility services. | 213 |
| Questions | 215 |
| Answers | 216 |
| Objective Domain 6: Implementing, Managing, And Troubleshooting Network Protocols And Services | 219 |
| Tested Skills and Suggested Practices | 220 |
| Further Reading | 222 |
| Objective 6.1: Configure and troubleshoot the TCP/IP protocol. | 225 |
| Questions | 227 |
| Answers | 230 |
| Objective 6.2: Connect to computers by using dial-up networking. | 233 |
| Questions | 236 |
| Answers | 238 |
| Objective 6.3: Connect to shared resources on a Microsoft network. | 243 |
| Questions | 245 |
| Answers | 246 |
| Objective Domain 7: Implementing, Monitoring, and Troubleshooting Security | 249 |
| Tested Skills and Suggested Practices | 250 |
| Further Reading | 252 |
| Objective 7.1: Encrypt data on a hard disk by using Encrypting File System (EFS). | 255 |
| Questions | 258 |
| Answers | 260 |
| Objective 7.2: Implement, configure, manage, and troubleshoot local security policy. | 263 |
| Questions | 265 |
| Answers | 266 |
| Objective 7.3: Implement, configure, manage, and troubleshoot local user accounts. | 271 |
| Questions | 273 |
| Answers | 275 |
| Objective 7.4: Implement, configure, manage, and troubleshoot local user authentication. | 279 |
| Questions | 281 |
| Answers | 282 |
| Objective 7.5: Implement, configure, manage, and troubleshoot a security configuration. | 285 |
| Questions | 287 |
| Answers | 288 |
| INDEX | 291 |