| About The Resource Kit | xlvii |
| CHAPTER 1 Small Business Server Design Philosophy | 1 |
| A Complete Business Solution | 1 |
| A Single, Integrated Package | 2 |
| Advantages of a Client/Server Network | 2 |
| A "Best Practices" Deployment of Windows 2000 Server | 3 |
| Upgrading from a NetWare Network | 3 |
| Small Business Server Design Goals | 3 |
| Easy to Use | 3 |
| Clear and Consistent Setup Decisions | 4 |
| Designed for Success | 4 |
| Increased Stability | 5 |
| Business-Class Computing Power | 5 |
| Tools for Remote Administration | 6 |
| Keeping Things Simple | 6 |
| Securing the Information Infrastructure | 7 |
| Summary | 7 |
| CHAPTER 2 Component Feature Summary | 9 |
| Components Providing File, Print, Application, and Security Services | 10 |
| Windows 2000 Server | 10 |
| Server Operating System | 10 |
| Active Directory | 11 |
| Active Directory Tools | 11 |
| Active Directory Standards and Interfaces | 12 |
| Terminal Services | 13 |
| Group Policy | 14 |
| Microsoft Management Console | 14 |
| Disk Quotas | 14 |
| IntelliMirror | 14 |
| Remote Installation Services | 15 |
| Improvements over Windows NT Server 4.0 | 15 |
| Windows 2000 Professional | 15 |
| SQL Server 2000 | 16 |
| Components Providing Powerful Communications Services | 16 |
| Exchange 2000 Server | 16 |
| Outlook 2000 | 16 |
| Outlook Web Access | 17 |
| Outlook Team Folders | 17 |
| Instant Messaging Service | 18 |
| Chat Service | 19 |
| Exchange Multimedia Control | 19 |
| Web Storage System | 19 |
| Shared Fax Service | 19 |
| Shared Modem Service | 19 |
| NetMeeting | 20 |
| Components Supporting Internet Access | 21 |
| Small Business Server Internet Connection Wizard | 21 |
| Microsoft Internet Information Services 5.0 | 21 |
| Internet Security and Acceleration Server 2000 | 22 |
| Internet Explorer 5.0 | 22 |
| Routing and Remote Access Service | 22 |
| Features Providing Easy Setup, Management, and Use | 23 |
| Integrated Server Setup | 23 |
| To Do List | 23 |
| Set Up Computer Wizard | 23 |
| Small Business Server Consoles | 24 |
| Online Guide | 24 |
| Client User Guide | 24 |
| Upgrading | 25 |
| Features Facilitating Solution Development and Administration | 25 |
| Small Business Server Consoles | 25 |
| Client Application Integration | 25 |
| Consistent Solution | 26 |
| Remote Server Administration | 26 |
| Server Status View, Server Status Report, and Health Monitor 2.1 | 26 |
| Summary | 26 |
| CHAPTER 3 Technology Consultants | 27 |
| An Integrated and Optimized Solution | 27 |
| Better Customer Service and Reduced Support Cost | 28 |
| Remote Management | 28 |
| Server Status View and Health Monitor 2.1 | 29 |
| Money-Saving Features for Small Businesses | 29 |
| Outlook Team Folders | 29 |
| NetMeeting | 30 |
| Instant Messaging Service | 30 |
| Set Up Computer Wizard | 30 |
| Console Customizations | 31 |
| Small Business Server Internet Connection Wizard | 31 |
| Leveraging One Set of Skills and Solutions | 31 |
| Other Resources | 32 |
| Summary | 33 |
| CHAPTER 4 Planning a Small Business Server Network | 35 |
| Business Needs Analysis | 35 |
| Past | 35 |
| Present | 36 |
| Future | 36 |
| Small Business Server Goals | 37 |
| Small Business Office Network Characteristics | 38 |
| Network Configuration | 38 |
| Small Business Server Requirements and Recommendations | 40 |
| Server Computer Hardware Requirements | 40 |
| Internet Connection Hardware | 41 |
| Other Hardware Recommendations | 41 |
| Client Computer Requirements and Recommendations | 41 |
| Client Computer Hardware Requirements | 42 |
| Dial-Up Networking Server Access | 42 |
| Recommended Operating System Software | 43 |
| Other Operating System Compatibilities | 43 |
| Small Business Server Limitations | 44 |
| Backup and Disaster System Planning | 44 |
| Windows 2000 Server Backup Utility | 45 |
| Choosing a Backup Scheme | 45 |
| System State Data Backup | 46 |
| Exchange 2000 Server Backup | 46 |
| SQL Server 2000 Backup | 46 |
| Using Windows 2000 Backup Utility | 47 |
| Summary | 47 |
| CHAPTER 5 Planning for an Internet Presence | 49 |
| Internet Access Proposal to the Small Business | 50 |
| Internet Connection Types | 51 |
| Dial-up Modem Connections | 52 |
| Digital Subscriber Line | 52 |
| Cable Modems | 53 |
| Integrated Services Digital Network | 54 |
| T1 | 55 |
| Web Site Development | 55 |
| Small Business Web Site Hosting with Internet Information Services 5.0 | 56 |
| Internet Information Services 5.0 | 56 |
| Internet Access Protocols and Services | 57 |
| Web Site Development Resources | 57 |
| Estimating Bandwidth | 58 |
| Calculating Bandwidth, Using Bytes Transferred | 58 |
| Calculating Bandwidth, Using Connections and Document Size | 59 |
| Advantages of an Intranet | 59 |
| Intranet Site | 60 |
| Intranet Security Precautions | 60 |
| Impact of Internet Connectivity on Server Computer Hardware | 60 |
| CPU Architecture | 61 |
| RAM Requirements May Vary | 61 |
| Web Site Testing | 62 |
| Internet Connection Process | 62 |
| Connectivity Issues with Existing ISPs | 62 |
| Dedicated Internet Connections | 65 |
| Existing Small Business POP Accounts | 65 |
| Information Required from an Existing ISP | 65 |
| Domain Naming Service Configuration Issues | 67 |
| Registering a Second-Level Domain Name | 67 |
| Configuring Small Business Server to Use an Existing Second-Level Domain Name | 67 |
| ISP DNS Tasks | 68 |
| Summary | 68 |
| CHAPTER 6 Planning for Remote Access Users | 69 |
| Windows 2000 Routing and Remote Access Service | 69 |
| Key Features of RRAS | 69 |
| RRAS Management Features | 71 |
| Point-to-Point Tunneling Protocol Versus Analog Routing and Remote Access Service | 71 |
| Requirements for Implementing RRAS | 72 |
| Remote Access to Small Business Server | 72 |
| VPN for Secure Remote Access | 73 |
| Defining Virtual Private Networks | 73 |
| Advantages of a Virtual Private Network | 73 |
| Defining Point-to-Point Tunneling Protocol | 74 |
| VPN Key Features | 74 |
| Virtual Private Network Usage | 75 |
| Network Protocols on the Small Business Network | 75 |
| Requirements for a VPN Client | 76 |
| Summary of Virtual Private Network Deployment Considerations | 76 |
| Other Resources | 77 |
| Summary | 77 |
| CHAPTER 7 Planning for Small Business Server Applications | 79 |
| Planning for Shared Fax Service and Shared Modem Service | 79 |
| Scenario | 80 |
| Recommendation | 80 |
| Benefits | 80 |
| Pre-Deployment Considerations | 81 |
| Modem Planning Considerations | 82 |
| Multiple Usage Scenarios | 82 |
| RRAS Modem Requirements | 83 |
| Fax Service Modem Requirements | 83 |
| Modem Communication Standards | 84 |
| Shared Fax Service Planning Considerations | 84 |
| Planning for Internet Security and Acceleration Server | 85 |
| Scenario | 85 |
| Recommendation | 85 |
| ISA Server Configuration for Dial–Up Internet Connectivity | 86 |
| Web Caching Minimizes Demand Dialing | 86 |
| Other Planning Resources for ISA Server | 86 |
| Planning for Exchange 2000 Server | 87 |
| Scenario | 87 |
| Recommendation and Benefits | 87 |
| Naming Standards | 87 |
| Mailbox Names | 88 |
| SMTP Considerations | 88 |
| Other Resources | 88 |
| Microsoft Connector for POP3 Mailboxes | 88 |
| Planning for SQL Server 2000 | 89 |
| Scenario | 89 |
| Recommendation | 89 |
| Benefits | 90 |
| SQL Server and Third-Party Applications | 90 |
| Other Resources | 90 |
| Extending Small Business Server 2000 | 91 |
| Instant Messaging | 91 |
| Chat Service | 91 |
| Outlook Web Access | 91 |
| Exchange Multimedia Control | 92 |
| NetMeeting | 92 |
| Digital Dashboard | 92 |
| Summary | 92 |
| CHAPTER 8 Installing Small Business Server on New Computers | 93 |
| Server Requirements and Hardware Compatibility | 93 |
| Computer Requirements | 93 |
| Hardware Compatibility | 93 |
| Network Adapter Cards | 94 |
| Modems | 94 |
| Multiport Serial Adapter Boards | 94 |
| Requirements for Installing Small Business Server 2000 on a New Computer | 95 |
| Installing Small Business Server | 95 |
| Anticipated Number of Restarts | 96 |
| Setup Boot Disks | 96 |
| Creating Setup Boot Disks | 96 |
| Installing Small Business Server | 97 |
| Stage One: Windows 2000 Server Text Mode | 97 |
| Stage Two: Windows 2000 Server GUI Mode | 98 |
| Stage Three: Installing Small Business Server Applications | 99 |
| Completing Setup by Using the To Do List | 102 |
| Summary | 104 |
| CHAPTER 9 Installing Small Business Server in Existing Environments | 105 |
| Upgrading Windows Client Operating Systems | 106 |
| Upgrading Windows NT Server 4.0 | 107 |
| Other Windows NT Versions | 107 |
| Upgrading Small Business Server 4.5 | 107 |
| Before You Begin | 108 |
| Configuration Issues | 109 |
| Anticipated Number of Restarts | 109 |
| Upgrading to Small Business Server 2000 | 110 |
| Upgrading to Windows 2000 Server | 110 |
| Windows 2000 Configuration | 111 |
| Upgrading Small Business Server Components | 112 |
| Applications Upgraded by Default | 112 |
| Service Packs | 113 |
| Individual Component Installation | 113 |
| Internet Security and Acceleration Server 2000 | 113 |
| Remaining Applications | 114 |
| Data Folders | 114 |
| Service Accounts | 114 |
| Installation Summary | 114 |
| Extend Schema Warning | 115 |
| Component Progress | 115 |
| Upgrading Client Access Licenses | 116 |
| Upgrading Windows 2000 Server | 116 |
| Upgrade Criteria | 116 |
| Upgrade Process | 117 |
| Existing Users, Data, and Applications | 118 |
| Installing Small Business Server Over a 16-Bit Operating System | 118 |
| Integrating Small Business Server with a NetWare Network | 119 |
| NWLink IPX/SPX Protocol | 119 |
| Gateway Service for NetWare | 120 |
| A Gateway to NetWare Resources | 120 |
| Providing a Preferred NetWare Server | 121 |
| GSNW Installation | 121 |
| Summary | 124 |
| CHAPTER 10 Advanced Setup | 125 |
| Setup Conditions | 125 |
| Move from Unattended File | 125 |
| Hardware Detection Problems | 126 |
| Mass Storage Devices Not Detected | 127 |
| Network Adapter Card Not Detected | 127 |
| Modem Issues | 128 |
| Video Cards Not Detected | 128 |
| Server Installation Defaults | 129 |
| Shared Folders | 129 |
| Default Permissions | 130 |
| Favorites | 131 |
| Default Internet | 131 |
| Implementation of Performance Optimizations | 132 |
| Server Applications Optimized on a Single Platform | 132 |
| Reduction of Application Memory Consumption | 133 |
| User Limitations on Applications | 133 |
| Management Optimizations | 134 |
| Summary | 135 |
| CHAPTER 11 ISP Connectivity Tasks | 137 |
| Internet Connection Basics | 137 |
| Internet Connection Topologies | 138 |
| Internet Connection Types | 138 |
| xDSL Modems or Routers | 139 |
| Cable Modems | 139 |
| Routers | 140 |
| Other Connections | 140 |
| ISDN Connections | 140 |
| ISDN Terminal Adapters | 140 |
| ISDN Routers | 141 |
| Leased Line Connections | 141 |
| Internet Connection Issues | 141 |
| Information Required for the Small Business Server Internet Connection Wizard | 142 |
| Dial-Up Connection | 142 |
| Router Connection | 143 |
| Full-Time Connection/Broadband Device | 143 |
| Registering a Second-Level Domain Name | 144 |
| Configuring Small Business Server to Use an Existing Second–Level Domain | 144 |
| Exchange Server and Domain Name Changes | 145 |
| Configuring the ISP Domain Name Server | 145 |
| Dynamic IP Addressing and Internet Mail Issues | 145 |
| Web Hosting Information | 146 |
| Configuring Internet Security and Acceleration Server | 146 |
| Configuring Exchange 2000 Server | 147 |
| Scenario 1: Dial-Up Networking | 147 |
| Scenario 2: Leased Line or Dedicated Connection | 147 |
| Additional Resource for ISP Connectivity | 149 |
| Configuring Exchange E-mail Clients | 150 |
| Configuring Outlook 2000 and Outlook Express Clients for POP3 Mail Exchange | 150 |
| Small Business Server Internet Connection Wizard Walk–Through | 151 |
| Running the Small Business Server Internet Connection Wizard | 151 |
| Configure Hardware | 152 |
| Setup Forms | 153 |
| Set Up Modem Connection to ISP | 154 |
| Set Up Router Connection to ISP | 154 |
| Set Up Full-time Broadband Connection to ISP | 155 |
| Network Interface Card Configuration | 155 |
| Configure Internet Mail Settings | 156 |
| Configure Internet Domain Name | 157 |
| Configure SMTP Server Address | 158 |
| Receive Exchange Mail | 158 |
| Mail Delivery Frequency Page | 159 |
| TURN Authentication Page | 159 |
| Review POP3 Mailboxes | 160 |
| Configure Firewall Settings | 160 |
| Finishing the Small Business Server Internet Connection Wizard | 162 |
| Summary | 162 |
