Microsoft® Outlook® Version 2002 Step by Step

Author Kristen Crupi Pages 368 Disk 1 Companion CD(s) Level Beg/Int Published 07/25/2001 ISBN 9780735612983 Price $29.99 To see this book's discounted price, select a reseller below.	More Information About the Book Table of Contents Sample Chapter Index Related Series Related Books About the Author Support: Book & CD Rate this book

Table of Contents

What's New in Microsoft Outlook 2002	vii
Getting Help	ix
Using the Book's CD-ROM	xi
Conventions and Features	xix
MOUS Objectives	xxi
Taking a MOUS Exam	xxv
1  Working with E-mail	1
Starting Outlook for the First Time	1
Reading Messages and Opening Attachments	4
Responding to Messages	7
Creating New Messages	10
Using an Address Book	13
Attaching Files to Messages	18
Adding Signatures to Messages	20
Sending and Receiving Messages	23
Printing Messages	26
2  Managing E-mail Messages	28
Customizing How You View Messages	29
Organizing Messages in Folders	35
Managing Messages with Color	39
Finding Messages	41
Storing and Archiving Messages	45
3  Customizing and Organizing E-mail Messages	52
Formatting Messages	53
Changing Message Settings and Delivery Options	60
Filtering Messages	65
Using Personal Folders and Address Books	73
4  Managing Your Calendar	82
Scheduling Appointments and Events	83
Managing and Organizing Appointments	89
Changing the Way the Calendar Looks	93
Printing Your Calendar	103
5  Scheduling and Managing Meetings	108
Scheduling Meetings	109
Responding to Meeting Requests	116
Updating and Cancelling Meeting Requests	120
Scheduling Online Meetings Using NetMeeting	124
Viewing the Calendar of Another User	127
6  Creating and Organizing a List of Contacts	132
Creating and Editing Contact Information	134
Managing and Organizing Contact Information	138
Tracking Dealings with Contacts	146
Sending and Receiving Contact Information via E-mail	150
Printing Contacts	156
7  Creating and Organizing Tasks	160
Creating and Updating Tasks	161
Organizing Tasks	167
Managing Your Tasks	172
Assigning Tasks to Others	178
8  Creating and Organizing Notes	184
Creating and Modifying Notes	185
Organizing and Managing Notes	187
9  Using the Journal	194
Recording Journal Entries	195
Organizing and Modifying Journal Entries	202
10  Using Outlook with Other Programs	210
Importing Information into Outlook	211
Using Outlook Data in Other Programs	218
Creating and Using Forms	223
Distributing Forms for Others to Use	228
Sending Form Letters to Contacts	231
11  Sharing Information and Working Offline	236
Sharing Folders with Others	237
Sharing Calendar Information over the Internet	244
Configuring Offline Folders	247
Synchronizing Folders	252
12  Sending Newsgroup and Instant Messages	256
Sending and Receiving Newsgroup Messages	257
Creating and Sending Instant Messages	265
13  Configuring and Customizing Outlook	270
Setting Up a Dial-up Connection	271
Setting Up Secure E-mail	277
Specifying Advanced E-mail Options	281
Customizing Outlook	285
Customizing Menus and Toolbars	290
QUICK REFERENCE	295
Chapter 1:Working with E-mail	295
Chapter 2:Managing E-mail Messages	297
Chapter 3:Customizing and Organizing E-mail Messages	299
Chapter 4:Managing Your Calendar	301
Chapter 5:Scheduling and Managing Meetings	303
Chapter 6:Creating and Organizing a List of Contacts	305
Chapter 7:Creating and Organizing Tasks	306
Chapter 8:Creating and Organizing Notes	308
Chapter 9:Using the Journal	309
Chapter 10:Using Outlook with Other Programs	310
Chapter 11:Sharing Information and Working Offline	311
Chapter 12:Sending Newsgroup and Instant Messages	312
Chapter 13:Configuring and Customizing Outlook	312
GLOSSARY	315
INDEX	321

Last Updated: August 16, 2001

Top of Page