| About This Book |
xxv |
| Intended Audience |
xxvi |
| Prerequisites |
xxvi |
| Reference Materials |
xxvi |
| Features of This Book |
xxvi |
| The Microsoft Certified Professional Program |
xxxvii |
| Technical Support |
xlii |
| CHAPTER 1 Introduction to Windows 2000 |
1 |
| About This Chapter |
1 |
| Before You Begin |
1 |
| Lesson 1: Overview of the Windows 2000 Platform |
2 |
| Overview of Windows 2000 |
2 |
| Lesson Summary |
5 |
| Lesson 2: Windows 2000 Professional |
6 |
| Ease of Use |
6 |
| Simplified Management |
8 |
| Increased Hardware Support |
8 |
| Enhanced File Management |
10 |
| Enhanced Security Features |
11 |
| Lesson Summary |
11 |
| Lesson 3: Windows 2000 Workgroups and Domains |
13 |
| Windows 2000 Workgroups |
13 |
| Windows 2000 Domains |
14 |
| Lesson Summary |
16 |
| Lesson 4: Logging On to Windows 2000 |
17 |
| Logging On Locally to the Computer |
17 |
| Windows 2000 Authentication Process |
19 |
| Lesson Summary |
20 |
| Lesson 5: The Windows Security Dialog Box |
21 |
| Using the Security Dialog Box |
21 |
| Lesson Summary |
22 |
| Review |
23 |
| CHAPTER 2 Installing Windows 2000 Professional |
25 |
| About This Chapter |
25 |
| Before You Begin |
25 |
| Lesson 1: Getting Started |
26 |
| Preinstallation Tasks |
26 |
| Hardware Requirements |
26 |
| Hardware Compatibility List |
28 |
| Disk Partitions |
28 |
| File Systems |
29 |
| Licensing |
30 |
| Domain or Workgroup Membership |
31 |
| Preinstallation Checklist |
33 |
| Lesson Summary |
33 |
| Lesson 2: Installing Windows 2000 from a CD-ROM |
35 |
| The Windows 2000 Setup Program |
35 |
| Running the Setup Program |
36 |
| Running the Setup Wizard |
37 |
| Installing Windows Networking Components |
38 |
| Completing the Installation |
39 |
| Practice: Installing Windows 2000 from a CD-ROM |
40 |
| Lesson Summary |
45 |
| Lesson 3: Installing Windows 2000 over the Network |
46 |
| Preparing for a Network Installation |
46 |
| Creating a Distribution Server |
47 |
| Performing an Installation over the Network |
48 |
| Modifying the Setup Process |
49 |
| Modifying the Setup Process Using Winnt32.exe |
50 |
| Lesson Summary |
51 |
| Lesson 4: Troubleshooting Windows 2000 Setup |
52 |
| Resolving Common Problems |
52 |
| Setup Logs |
53 |
| Lesson Summary |
54 |
| Review |
55 |
| CHAPTER 3 Using Microsoft Management Console and Task Scheduler |
57 |
| About This Chapter |
57 |
| Before You Begin |
57 |
| Lesson 1: Introducing the Microsoft Management Console |
58 |
| Microsoft Management Consoles |
58 |
| Snap-Ins |
60 |
| Console Options |
61 |
| Lesson Summary |
62 |
| Lesson 2: Using Consoles |
64 |
| Creating Consoles |
64 |
| Using Consoles for Remote Administration |
65 |
| Practice: Creating a Customized Microsoft Management Console |
65 |
| Lesson Summary |
69 |
| Lesson 3: Using Task Scheduler |
70 |
| Introduction to Task Scheduler |
70 |
| Options |
70 |
| Advanced Properties |
71 |
| Practice: Using Task Scheduler |
72 |
| Lesson Summary |
74 |
| Review |
75 |
| CHAPTER 4 Using Windows Control Panel |
77 |
| About This Chapter |
77 |
| Before You Begin |
78 |
| Lesson 1: Configuring Hardware Settings |
79 |
| Understanding Hardware Profiles |
79 |
| Creating or Modifying a Hardware Profile |
79 |
| Activating a Hardware Profile |
80 |
| Viewing Hardware Profile Properties |
80 |
| Lesson Summary |
80 |
| Lesson 2: Configuring the Display |
82 |
| Setting Display Properties |
82 |
| Using Multiple Displays |
84 |
| Configuring Multiple Displays |
85 |
| Troubleshooting Multiple Displays |
86 |
| Lesson Summary |
87 |
| Lesson 3: Configuring Operating System Settings |
88 |
| Performance Options |
88 |
| Environment Variables |
94 |
| Startup and Recovery Settings |
96 |
| Practice: Using Control Panel to Change Operating System Settings |
98 |
| Lesson Summary |
100 |
| Lesson 4: Installing Hardware Automatically |
102 |
| Installing Plug and Play Hardware |
102 |
| Installing Non-Plug and Play Hardware |
102 |
| Using the Add/Remove Hardware Wizard |
102 |
| Confirming Hardware Installation |
103 |
| Lesson Summary |
104 |
| Lesson 5: Installing Hardware Manually |
105 |
| Determining Which Hardware Resources Are Required |
105 |
| Determining Available Hardware Resources |
106 |
| Changing Hardware Resource Assignments |
107 |
| Lesson Summary |
108 |
| Lesson 6: Configuring and Troubleshooting the Desktop Environment |
109 |
| Configuring Language and Location Settings |
109 |
| Practice: Using Control Panel to Configure a Computer for Multiple Languages and Multiple Locations |
110 |
| Configuring and Troubleshooting Accessibility Options |
111 |
| Configuring and Troubleshooting Additional Desktop Settings |
113 |
| Lesson Summary |
113 |
| Review |
114 |
| CHAPTER 5 Using the Registry |
115 |
| About This Chapter |
115 |
| Before You Begin |
115 |
| Lesson 1: Understanding the Registry |
116 |
| Purpose of the Registry |
116 |
| The Hierarchical Structure of the Registry |
118 |
| Lesson Summary |
122 |
| Lesson 2: Using Registry Editor |
123 |
| Regedt32.exe |
123 |
| Practice: Using Registry Editor |
124 |
| Lesson Summary |
128 |
| Review |
129 |
| CHAPTER 6 Managing Disks |
131 |
| About This Chapter |
131 |
| Before You Begin |
131 |
| Lesson 1: Introduction to Disk Management |
132 |
| Tasks in Setting Up a Hard Disk |
132 |
| Storage Types |
132 |
| Partition Types (Basic Disks) |
134 |
| Volume Types (Dynamic Disks) |
135 |
| File Systems |
136 |
| The Disk Management Snap-In |
136 |
| Lesson Summary |
137 |
| Lesson 2: Common Disk Management Tasks |
138 |
| Working with Simple Volumes |
138 |
| Working with Spanned Volumes |
139 |
| Working with Striped Volumes |
140 |
| Adding Disks |
141 |
| Changing Storage Type |
143 |
| Viewing and Updating Information |
144 |
| Managing Disks on a Remote Computer |
145 |
| Practice: Working with Dynamic Storage |
146 |
| Lesson Summary |
150 |
| Review |
151 |
| CHAPTER 7 Installing and Configuring Network Protocols |
153 |
| About This Chapter |
153 |
| Before You Begin |
153 |
| Lesson 1: TCP/IP |
154 |
| Understanding the TCP/IP Protocol Suite |
154 |
| Configuring TCP/IP to Use a Static IP Address |
157 |
| Configuring TCP/IP to Obtain an IP Address Automatically |
158 |
| Using Automatic Private IP Addressing |
160 |
| Disabling Automatic Private IP Addressing |
161 |
| Using TCP/IP Utilities |
161 |
| Testing a TCP/IP Configuration |
163 |
| Practice: Installing and Configuring TCP/IP |
165 |
| Lesson Summary |
171 |
| Lesson 2: NWLink |
172 |
| Understanding NWLink Features |
172 |
| Installing NWLink |
173 |
| Configuring NWLink |
173 |
| Practice: Installing and Configuring NWLink |
176 |
| Lesson Summary |
177 |
| Lesson 3: Other Protocols Supported by Windows 2000 |
178 |
| NetBEUI |
178 |
| DLC |
179 |
| AppleTalk Protocol |
179 |
| Network Monitor Driver 2 |
180 |
| Lesson Summary |
180 |
| Lesson 4: Network Bindings |
181 |
| Binding Between Architectural Levels |
181 |
| Combining Network Bindings |
182 |
| Configuring Network Bindings |
182 |
| Specifying Binding Order |
182 |
| Practice: Working with Network Bindings |
183 |
| Lesson Summary |
185 |
| Review |
186 |
| CHAPTER 8 Using the DNS Service |
187 |
| About This Chapter |
187 |
| Before You Begin |
187 |
| Lesson 1: Understanding DNS |
188 |
| Domain Name Space |
188 |
| Host Names |
190 |
| Domain Naming Guidelines |
190 |
| Zones |
191 |
| Name Servers |
192 |
| Lesson Summary |
192 |
| Lesson 2: Understanding Name Resolution |
194 |
| Forward Lookup Query |
194 |
| Name Server Caching |
195 |
| Reverse Lookup Query |
196 |
| Lesson Summary |
197 |
| Lesson 3: Configuring a DNS Client |
198 |
| Preconfiguration Considerations |
199 |
| Practice: Configuring a DNS Client |
199 |
| Lesson Summary |
200 |
| Review |
201 |
| CHAPTER 9 Introducing Active Directory Directory Services |
203 |
| About This Chapter |
203 |
| Before You Begin |
203 |
| Lesson 1: Understanding Active Directory Directory Services |
204 |
| What Are Active Directory Directory Services? |
204 |
| Simplified Administration |
204 |
| Scalability |
205 |
| Open Standards Support |
205 |
| Support for Standard Name Formats |
206 |
| Lesson Summary |
207 |
| Lesson 2: Active Directory Structure and Replication |
208 |
| Logical Structure |
208 |
| Sites |
211 |
| Replication Within a Site |
211 |
| Lesson Summary |
213 |
| Lesson 3: Understanding Active Directory Concepts |
214 |
| Schema |
214 |
| Global Catalog |
215 |
| Namespace |
216 |
| Naming Conventions |
217 |
| Lesson Summary |
219 |
| Review |
220 |
| CHAPTER 10 Setting Up and Managing User Accounts |
221 |
| About This Chapter |
221 |
| Before You Begin |
221 |
| Lesson 1: Understanding User Accounts |
222 |
| Local User Accounts |
222 |
| Domain User Accounts |
223 |
| Built-In User Accounts |
224 |
| Lesson Summary |
225 |
| Lesson 2: Planning New User Accounts |
226 |
| Naming Conventions |
226 |
| Password Requirements |
227 |
| Lesson Summary |
227 |
| Lesson 3: Creating User Accounts |
228 |
| The Computer Management Snap-In |
228 |
| Practice: Creating Local User Accounts |
230 |
| Lesson Summary |
232 |
| Lesson 4: Setting Properties for User Accounts |
233 |
| The General Tab in a User Account's Properties |
233 |
| The Member Of Tab in a User Account's Properties |
234 |
| The Profile Tab in a User Account's Properties |
234 |
| Practice: Modifying User Account Properties |
237 |
| Lesson Summary |
239 |
| Review |
240 |
| CHAPTER 11 Setting Up and Managing Groups |
241 |
| About This Chapter |
241 |
| Before You Begin |
241 |
| Lesson 1: Implementing Local Groups |
242 |
| Understanding Groups |
242 |
| Understanding Local Groups |
243 |
| Preparing to Use Local Groups |
243 |
| Creating Local Groups |
244 |
| Deleting Local Groups |
245 |
| Adding Members to a Group |
245 |
| Practice: Creating and Managing Local Groups |
246 |
| Lesson Summary |
248 |
| Lesson 2: Implementing Built-In Local Groups |
249 |
| Built-In Local Groups |
249 |
| Built-In System Groups |
250 |
| Lesson Summary |
251 |
| Review |
252 |
| CHAPTER 12 Setting Up and Configuring Network Printers |
253 |
| About This Chapter |
253 |
| Before You Begin |
253 |
| Lesson 1: Introducing Windows 2000 Printing |
254 |
| Terminology |
254 |
| Requirements for Network Printing |
255 |
| Guidelines for a Network Printing Environment |
256 |
| Lesson Summary |
257 |
| Lesson 2: Setting Up Network Printers |
258 |
| Adding and Sharing a Printer for a Local Print Device |
258 |
| Adding and Sharing a Printer for a Network-Interface Print Device |
260 |
| Setting Up Client Computers |
263 |
| Practice: Installing a Network Printer |
265 |
| Lesson Summary |
269 |
| Lesson 3: Connecting to Network Printers |
270 |
| Using the Add Printer Wizard |
270 |
| Using a Web Browser |
272 |
| Downloading Printer Drivers |
272 |
| Lesson Summary |
273 |
| Lesson 4: Configuring Network Printers |
274 |
| Sharing an Existing Printer |
274 |
| Setting Up a Printer Pool |
275 |
| Setting Priorities Between Printers |
276 |
| Lesson Summary |
277 |
| Lesson 5: Troubleshooting Network Printers |
279 |
| Common Troubleshooting Scenarios |
279 |
| Lesson Summary |
280 |
| Review |
281 |
| CHAPTER 13 Administering Network Printers |
283 |
| About This Chapter |
283 |
| Before You Begin |
283 |
| Lesson 1: Understanding Printer Administration |
284 |
| Managing Printers |
284 |
| Managing Documents |
284 |
| Troubleshooting Printers |
285 |
| Performing Tasks That Require the Manage Printers Permission |
285 |
| Accessing Printers |
285 |
| Setting Printer Permissions to Control Access |
286 |
| Lesson Summary |
289 |
| Lesson 2: Managing Printers |
290 |
| Assigning Forms to Paper Trays |
290 |
| Setting a Separator Page |
291 |
| Pausing, Resuming, and Canceling Documents |
292 |
| Redirecting Documents to a Different Printer |
293 |
| Taking Ownership of a Printer |
294 |
| Practice: Performing Printer Management |
295 |
| Lesson Summary |
297 |
| Lesson 3: Managing Documents |
298 |
| Pausing, Restarting, and Canceling a Document |
298 |
| Setting Notification, Priority, and Printing Time |
299 |
| Practice: Managing Documents |
300 |
| Lesson Summary |
302 |
| Lesson 4: Administering Printers Using a Web Browser |
303 |
| Using a Web Browser to Manage Printers |
303 |
| Accessing Printers Using a Web Browser |
304 |
| Lesson Summary |
304 |
| Lesson 5: Troubleshooting Common Printing Problems |
305 |
| Examining the Problem |
305 |
| Reviewing Common Printing Problems |
305 |
| Lesson Summary |
306 |
| Review |
307 |