| Welcome to Installing, Configuring, and Administering Microsoft Windows XP Professional | vii |
| Before You Begin | viii |
| Using the MCSE Readiness Review | x |
| Exam Objectives Summary | xvi |
| Getting More Help | xviii |
| OBJECTIVE DOMAIN 1: Installing Windows XP Professional | 1 |
| Tested Skills and Suggested Practices | 1 |
| Further Reading | 4 |
| Objective 1.1: Perform an attended installation of Windows XP Professional. | 7 |
| Questions | 9 |
| Answers | 12 |
| Objective 1.2: Perform an unattended installation of Windows XP Professional. | 15 |
| Questions | 17 |
| Answers | 20 |
| Objective 1.3: Upgrade from a previous version of Windows to Windows XP Professional. | 23 |
| Questions | 25 |
| Answers | 28 |
| Objective 1.4: Perform post-installation updates and product activation. | 31 |
| Questions | 33 |
| Answers | 35 |
| Objective 1.5: Troubleshoot failed installations. | 37 |
| Questions | 39 |
| Answers | 40 |
| OBJECTIVE DOMAIN 2: Implementing and Conducting Administration of Resources | 43 |
| Tested Skills and Suggested Practices | 44 |
| Further Reading | 46 |
| Objective 2.1: Monitor, manage, and troubleshoot access to files and folders. | 49 |
| Questions | 51 |
| Answers | 53 |
| Objective 2.2: Manage and troubleshoot access to shared folders. | 57 |
| Questions | 59 |
| Answers | 60 |
| Objective 2.3: Connect to local and network print devices. | 63 |
| Questions | 64 |
| Answers | 64 |
| Objective 2.4: Configure and manage file systems. | 67 |
| Questions | 69 |
| Answers | 70 |
| Objective 2.5: Manage and troubleshoot access to and synchronization of offline files. | 73 |
| Questions | 74 |
| Answers | 75 |
| Objective 2.6: Configure and troubleshoot fax support. | 77 |
| Questions | 79 |
| Answers | 81 |
| OBJECTIVE DOMAIN 3: Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers | 83 |
| Tested Skills and Suggested Practices | 84 |
| Further Reading | 85 |
| Objective 3.1: Implement, manage, and troubleshoot disk devices. | 89 |
| Questions | 91 |
| Answers | 93 |
| Objective 3.2: Implement, manage, and troubleshoot display devices. | 97 |
| Questions | 99 |
| Answers | 100 |
| Objective 3.3: Configure Advanced Configuration Power Interface (ACPI). | 103 |
| Questions | 105 |
| Answers | 107 |
| Objective 3.4: Implement, manage, and troubleshoot input and output (I/O) devices. | 109 |
| Questions | 111 |
| Answers | 113 |
| Objective 3.5: Manage and troubleshoot drivers and driver signing. | 117 |
| Questions | 119 |
| Answers | 120 |
| Objective 3.6: Monitor and configure multiprocessor computers. | 123 |
| Questions | 125 |
| Answers | 126 |
| OBJECTIVE DOMAIN 4: Monitoring and Optimizing System Performance and Reliability | 129 |
| Tested Skills and Suggested Practices | 130 |
| Further Reading | 132 |
| Objective 4.1: Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop. | 133 |
| Questions | 135 |
| Answers | 138 |
| Objective 4.2: Manage, monitor, and optimize system performance for mobile users. | 143 |
| Questions | 145 |
| Answers | 146 |
| Objective 4.3: Restore and back up the operating system, system state data, and user data. | 149 |
| Questions | 151 |
| Answers | 153 |
| OBJECTIVE DOMAIN 5: Configuring and Troubleshooting the Desktop Environment | 157 |
| Tested Skills and Suggested Practices | 159 |
| Further Reading | 162 |
| Objective 5.1: Configure and manage user profiles. | 165 |
| Questions | 167 |
| Answers | 169 |
| Objective 5.2: Configure support for multiple languages or multiple locations. | 171 |
| Questions | 173 |
| Answers | 174 |
| Objective 5.3: Manage applications by using Windows Installer packages. | 177 |
| Questions | 179 |
| Answers | 180 |
| Objective 5.4: Configure and troubleshoot desktop settings. | 183 |
| Questions | 186 |
| Answers | 188 |
| Objective 5.5: Configure and troubleshoot accessibility services. | 191 |
| Questions | 193 |
| Answers | 195 |
| OBJECTIVE DOMAIN 6: Implementing, Managing, and Troubleshooting Network Protocols and Services | 197 |
| Tested Skills and Suggested Practices | 198 |
| Further Reading | 199 |
| Objective 6.1: Configure and troubleshoot the TCP/IP protocol. | 201 |
| Questions | 203 |
| Answers | 204 |
| Objective 6.2: Connect to computers by using dial-up networking. | 207 |
| Questions | 208 |
| Answers | 209 |
| Objective 6.3: Connect to resources using Internet Explorer. | 211 |
| Questions | 212 |
| Answers | 213 |
| Objective 6.4: Configure, manage, and implement Internet Information Services (IIS). | 215 |
| Questions | 217 |
| Answers | 218 |
| Objective 6.5: Configure, manage, and troubleshoot remote desktop and remote assistance. | 221 |
| Questions | 223 |
| Answers | 224 |
| Objective 6.6: Configure, manage, and troubleshoot an Internet connection firewall. | 227 |
| Questions | 229 |
| Answers | 230 |
| OBJECTIVE DOMAIN 7: Configuring, Managing, and Troubleshooting Security | 233 |
| Tested Skills and Suggested Practices | 234 |
| Further Reading | 237 |
| Objective 7.1: Configure, manage, and troubleshoot Encrypting File System (EFS). | 239 |
| Questions | 241 |
| Answers | 243 |
| Objective 7.2: Configure, manage, and troubleshoot local security policy. | 245 |
| Questions | 247 |
| Answers | 249 |
| Objective 7.3: Configure, manage, and troubleshoot local user and group accounts. | 251 |
| Questions | 254 |
| Answers | 255 |
| Objective 7.4: Configure, manage, and troubleshoot a security configuration. | 257 |
| Questions | 259 |
| Answers | 260 |
| Objective 7.5: Configure, manage, and troubleshoot Internet Explorer security settings. | 263 |
| Questions | 265 |
| Answers | 267 |
| GLOSSARY | 269 |
| INDEX | 287 |