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Troubleshooting Microsoft® FrontPage® 2002
Author Jim Buyens
Pages 384
Disk N/A
Level Beg/Int
Published 03/27/2002
ISBN 9780735614895
ISBN-10 0-7356-1489-X
Price(USD) $19.99
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Table of Contents
Sample Chapter
Index
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Table of Contents


    About this bookxv
    Troubleshooting tipsxvii
Browser compatibility2
    Quick fixes Control which browser Web visitors use / Netscape Navigator doesn't support DHTML effects3
    I can't tell how my Web site will look in other browsers4
    Some of the features in my Web site don't function properly in all browsers6
    The wizards use compatibility features that I've turned off12
    I don't know how to play background sounds in Netscape Navigator16
    A link to a bookmark isn't working in some browsers18
    One of my page transitions isn't working20
Components, server22
    My discussion Web contains articles or text that I don't want24
    The features that require the FrontPage Server Extensions 2002 aren't working26
    When I browse ASP files, I can see the source code28
    The search component fails on an Active Server Page30
    A Web component fails on an Active Server Page32
    Two hit counters on one page show different numbers34
    The Hit Counter Custom Picture option isn't working36
    Some FrontPage components don't work on disk-based Webs40
Components, Web page42
    Scheduled includes and pictures don't appear at the scheduled time44
    Some Dynamic HTML effects don't work47
    The Hover Button or Banner Ad Manager isn't working48
    The Hover button appears as a gray box and the status bar has an error message50
    The Hover button doesn't play its sound file52
    The Stock Quote Web component doesn't open in a new window53
    It takes too long to update the same text over and over54
Database Results Region58
    My Database Results Region field formatting is wrong60
    The field values in a Database Results Region aren't vertically aligned62
    The hyperlinks in my Database Results Region don't work64
    The Database Results Region displays an error message66
    My Database Results Region generates an "improperly defined parameter" message68
    A page containing a Database Results Region fails with an "ASP 0131" message70
Databases, configuration72
    Quick fix If none of these problems seem applicable73
    Database commands that I need are unavailable74
    When I view a database page in my Web browser, I get the message "Connection is undefined"80
    The Database Region component doesn't work in a subweb88
    I can't browse available system data sources or enter system DSNs manually96
    All my database pages fail with an error message98
    I don't know if MDAC is installed on a computer100
    I can't verify a database connection102
    I don't know how to use an Excel worksheet as a data source104
Databases, interface106
    Quick fix Refer to the Microsoft Knowledge Base106
    FrontPage doesn't save form results in an Access database108
    When I save an empty field, I get an error message 110
    When I try to add information to a database, I get the error message "Can't update the database"112
    When I update an Excel database, I get the error message "Can't update the database"114
    I don't know how to create a set of Database Interface pages without creating a new Web116
    When I update a database, I get the error message "Database results error"120
    When I update or delete records in a text database, I get an error message122
    I don't know how to delete a database record126
Databases, queries128
    The values in one Database Results Region don't control queries on another130
    I don't know how to search a database for records containing a substring132
    When I specify a "less than" comparison, I get an error message134
    When I query a date/time field in an Access database, I get an error message136
Editing138
    Quick fixes I can't select a table and a paragraph at the same time / The Page view window is too small138
    Changing the Default Spelling Language in FrontPage has no effect140
    I can't copy a text box from FrontPage and paste it into Word142
    I can't insert a WordArt picture into a shared border144
Formatting146
    Changing the font attributes of a Table Of Contents has no effect148
    Changing the background color of a shared border changes the wrong border150
    The hyperlink rollover effects built into FrontPage aren't sufficient152
    I can't get rid of the underlining on hyperlinks156
    Cellspacing or cellpadding attributes disappear from HTML158
    I right-clicked an inline frame, but the Inline Frame Properties command didn't appear159
    I can't create an inline frame with a margin width of zero160
    The WordArt gallery doesn't provide enough formatting options162
Forms166
    Clicking the Submit button on an HTML form displays an error message168
    The Web server sends the message "FrontPage Error" when I submit a form170
    The browser displays [FrontPage Save Results Component] instead of an HTML form172
    I don't know how to configure a form field that Web visitors can't change174
    I can't use clip art or scanned pictures as picture form fields176
    I can't find form data in my Web178
Forms, results180
    I altered the list of saved fields, but older data doesn't reflect the change182
    A file I created using the Save Results component doesn't have a file name extension184
    Web visitors can access my _private folder186
    Configuring an HTML form to send e-mail produces a long error message188
    FrontPage Server Extensions can't send e-mail190
    A File Upload component doesn't upload files to my Web server194
    Web visitors get Form Validation Error when they try to upload a file196
    Web visitors can't upload files to a SharePoint document library198
    The File Upload component doesn't work on forms that save results to a database200
Forms, search206
    Quick fix See "The search component fails on an Active Server Page" on page 30207
    Deleted pages are included in my search results208
    Web Search can't find my documents210
    I can't use the FrontPage search engine212
    A virtual Web server has no Indexing Service catalog214
    My Web Search returns results from the wrong Web220
    The SharePoint Search Component can't find records matching my query222
Opening and saving224
    Quick fixes Import from a folder or Web / This is a known bug / Clear the Hide File Extensions For Known File Types check box224
    FrontPage can't connect to a server-based Web226
    When I open a subweb, FrontPage asks repeatedly for a user name and password230
    FrontPage prompts me to save a picture each time I save a page232
    I can't open HTTP files as a Web234
    When I open a Web folder, I get an error message236
Photo Gallery238
    Changing a picture in a Photo Gallery changes the same picture elsewhere240
    Photo Gallery won't display captions or descriptions in Times New Roman242
    A Photo Gallery layout is missing244
    Slide Show Photo Gallery layout is unavailable246
    The Web browser doesn't display Slide Show thumbnails correctly248
    Photo Gallery provides too few formatting options250
    Netscape Navigator doesn't scroll Slide Show thumbnails252
Publishing, process256
    Quick fix Files and folders on UNIX are case-sensitive257
    I got the error message "Unexpected Web extender error"258
    I got the error message "Server error:Web is busy"260
    I got the error message "Server could not complete your request"262
    I got the error message "Server error: Can't close file service.cnf"264
Publishing, results266
    Quick fixes This is by design / Don't use an absolute URL267
    Web changes aren't visible on the destination server268
    There's no link to my home page after I publish a Web by FTP270
    Publishing a Web breaks links to pictures I've moved272
    Publishing a Web doesn't remove files I deleted274
Setup276
    Quick fixes Install Microsoft SharePoint / Do one of the following / Download and Install the FrontPage Server Extensions 2002 / Run the FrontPage TCP/IP test276
    Installing Server Extensions doesn't update the Web server278
    When I try to extend a server, I get a message that says "This type of upgrade is not supported"284
    Include components and Shared Borders appear incorrectly286
    Anonymous visitors to my FTP site have too much access to a FrontPage Web288
SharePoint documents290
    Quick fixes The Team Web Site's Web server might not support Secure Sockets Layer (SSL) / Visual Basic for Applications (VBA) isn't installed291
    I get the error message "Can't open file for writing"292
    I get the error message "This form isn't available for this list"294
    I can't upload a file to SharePoint document library296
    I get the error message "Application did not save Document"298
    I get the error message "Illegal operation error" when I try to open an exported contact file300
    I can't import contact information to a SharePoint team Web site302
    I can't specify an Office template as a SharePoint document library template304
    All Documents view displays all files in a library regardless of subfolder306
SharePoint layout308
    Quick fixes Someone opened and saved the team Web site as a disk-based Web / FrontPage doesn't create all the code for this component until you save the page / You have to do this in FrontPage / FrontPage isn't writing a complete URL / The team Web site uses a theme that includes Text-On-GIF buttons308
    I don't know how to change the colors in a SharePoint team Web site310
    When browsing an ASP page, I get the error message "Cannot complete this action"314
    SharePoint won't let me customize the home page through my browser316
Usage reporting318
    Quick fix Install the FrontPage Server Extensions 2002318
    Usage Reports state "There is no usage information available"320
    Usage Analysis isn't running on my Web server322
    I configured my Usage Analysis settings but my Usage Reports are still blank324
    Some or all Usage Reports contain no data326
    Usage Analysis doesn't process log files328
Web files332
    Quick fixes Dragging a file from FrontPage to Windows always creates a shortcut / To add a file you receive in Outlook to a FrontPage Web / The Find or Replace command is finding hidden files333
    My browser can't locate a URL in my Web that contains a percent sign334
    Visitors get an error message when copying files to a Web folder336
    I saved an Office file in a FrontPage Web, and now it appears in the broken hyperlinks report338
    After using built-in source control to check a file out, I can't check it back in340
    When using built-in source control, closing a file doesn't check it in342
GLOSSARY345
QUICK FIX INDEX351
INDEX353



Last Updated: March 1, 2002
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