Microsoft Healthcare - The meetingplace for decisionmakers with specific views about Healthcare

Business Cases

As a decision-maker in the healthcare sector, you will find that Microsoft can provide you with an extensive range of integrated IT systems designed specifically for healthcare establishments and organisations. Our solutions are aimed at speeding up and improving the way information about healthcare is gathered, processed, consolidated and presented. However, Microsoft cannot tackle changes to the healthcare sector alone. Which is why, in conjunction with our customers and partners, we are developing new procedures that can make all the difference in this vital sector. In the testimonials that follow, companies explain to you how they invested successfully in improving the way their information is managed.

Centralized management of individual access rights for 2,500 staff at AZ Sint-Lucas

Partner: Traxion

In the Ghent hospital AZ Sint-Lucas, the nursing staff had communal PCs in each department and they logged in with a group account. Now that they work with electronic instead of paper records, the access to patient information has to be controlled through individual user rights. In this way, they can better monitor which tasks were performed by which health care worker. However, the high number of staff and applications at AZ Sint-Lucas meant that it was impossible to manage individual access rights manually.

AZ Sint-Lucas opted for Microsoft Forefront Identity Manager, so that user rights are managed centrally. The project was coordinated by Microsoft Gold partner TRAXION. The hospital’s IT department will no longer have to take care of managing the user rights manually, so freeing up more time for other tasks. Thanks to the individual user rights, there is better protection of patients’ privacy and the quality of the health care is guaranteed.

Inkendaal Hospital introduces smart registration system with SharePoint 2010

Partner: Ferranti

Many of the patients at Inkendaal Hospital are treated according to the NIHDI/RIZIV (National Institute for Health and Disability Insurance) conventions. These conventions require additional data to be registered for each treatment. Much of this information is also stored in the hospital information system and is crucial for the communication with government agencies. This led to the idea of linking it to a new registration system in SharePoint. In this way, the hospital would avoid duplicate data entry and any errors resulting from this. Ferranti proposed the latest version of SharePoint, with all its capabilities, to Inkendaal Hospital. The proof of concept shows that SharePoint 2010 is the ideal solution for patient registration.

Additionally, Inkendaal Hospital will use SharePoint 2010 as a document management system. Thanks to the link to Active Directory and the fact that users have to log in, SharePoint knows which persons may access which information. All the information from the most diverse applications is now available centrally in one environment. This means that all the patient data are brought together in one file, dedicated to the patient. Moreover, the intranet is getting a makeover and Inkendaal Hospital will use the workflows within SharePoint 2010 to automate some processes, such as meeting requests.

Developers and vendors at Neomatics work more efficiently and stably thanks to Windows 7

Partner: Neomatics

Neomatics, a Microsoft partner, has 16 staff and 13 of them are developers. They are constantly testing different applications, both for internal use and for customers. The vendors are often on the move, giving demos of the products developed.

The constant work with new software applications meant that the PCs at Neomatics were often overloaded with software. As a result they became slow or unstable, which reduced the productivity and made the demo sessions less attractive.

After extensive testing of the beta version of Windows 7, the developers at Neomatics were so enthusiastic about it that the company switched over to the new operating system with complete confidence. Windows 7 evidently makes the PCs faster and more versatile, and together with Windows 2008 R2 Hyper-V you get a powerful combination. This allows the software applications to run centrally on the server and everyone works with a clean, stable PC. The maintenance costs are reduced and developers can switch from one work environment to the other much more easily. More-over, the sales demos run smoothly and customers receive a better service.

ZNA hospital staff share information and knowledge through intranet

Partner: Delaware Consulting

ZNA is the largest health care provider in Belgium, with 7,000 staff and about 7,000 patients a day. ZNA’s intranet was too static and it often contained outdated information. This meant that a lot of information was still being e-mailed back and forth and stored locally on PCs. As a result, looking for up-to-date information was neither quick nor efficient.

ZNA decided, in consultation with partner Delaware Consulting, to develop a new intranet based on Microsoft SharePoint Server 2010. Their confidence in the partner and in the technology was so high that they started working with the new version of SharePoint even before the official launch of the software.