Publisher Trains Employees, Gains Efficiencies with CustomerSource Learning Tools
Augsburg Fortress Publishing is the publishing house of the Evangelical Lutheran Church in America. Headquartered in Minneapolis, Minnesota, the organization publishes books, music, learning tools, and other materials. Augsburg Fortress Publishing implemented Microsoft Dynamics NAV and signed up for the Business Ready Enhancement Plan for Microsoft Dynamics, which provides access to CustomerSource. Kerry Rosvold, Corporate Controller at Augsburg Fortress Publishing, talks about using CustomerSource to train 80 employees on the solution, establish individual learning plans, and gain additional efficiencies.