Microsoft Dynamics and Delta Air Lines, Innovative technology and personal service equals empowered employees and happy travelers

In today’s connected, customer-centric world, it’s all about the customer experience. That’s why Delta Air Lines is differentiating itself in the highly-competitive airline industry by offering a new in-flight customer experience designed and developed in partnership by Microsoft, Avanade and AT&T on the Microsoft Dynamics for Retail mobile point-of-sale platform, running on Nokia Lumia devices powered by Windows Phone 8. The solution brings flight attendants closer to the 160 million-plus customers who fly Delta each year, and will enable Delta to dramatically improve its ability to understand and serve its customers. Delta Air Lines is also equipping its 11,000 pilots with electronic flight bags using the Microsoft Surface 2 tablet. Together, these solutions come together to create a seamless, connected experience for Delta, its flight crews and its travelers.

Omvang klant: Large Organization
Branche: Logistics/Distribution
Land of regio: United States
Oplossingen:
  • Microsoft Dynamics AX 2012
  • Windows Phone
  • Windows 8
  • Microsoft Surface
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