Microsoft New Zealand: Contact Microsoft

Thanks for your interest in Microsoft New Zealand

Auckland Office
Level 5, 22 Viaduct Harbour Avenue, Auckland See a map on Live Maps...	P.O. Box 8070, Symonds Street, Auckland	Support: 0800 800 004 Reception Phone: +64 9 362 5800 Fax: +64 9 357 0868
Wellington Office
Level 12, 157 Lambton Quay, Wellington See a map on Live Maps...	P.O. Box 27 345, Wellington	Support: 0800 800 004 Reception Phone: +64 4 816 4100 Fax: +64 4 474 7644
Christchurch Office
Level 2, 225 High Street, Christchurch See a map on Live Maps...	P.O. Box 22-656, High Street, Christchurch	Support: 0800 800 004 Reception Phone: +64 9 362 5800 Fax: +64 9 357 0868

Feedback

Your comment and feedback are important to us;

•	Send us your comments/questions and/or feedback about the experience you had with Microsoft products or services

Microsoft New Zealand Websites

Name	Site	Description
Microsoft New Zealand	http://www.microsoft.com/nz	The Microsoft New Zealand Website
New Zealand Business Centre	http://www.microsoft.com/nz/smallbusiness	Free information and resources for small businesses, templates, how-to’s and downloads.
Your Digital Life	http://www.microsoft.com/nz/digitallife	Information to help you live your digital life!
Security Essentials	http://www.microsoft.com/nz/security	Information and resources to help you make your PC more secure. Includes information on updates, maintenance, viruses, worms and free software to protect your machine.
Microsoft Office system	http://www.microsoft.com/nz/office	Information on the Microsoft Office system, including local pricing and features.
Microsoft Server Systems	http://www.microsoft.com/nz/server	Information on Microsoft server systems.
Microsoft Windows	http://www.microsoft.com/nz/windows	Information on the Microsoft Windows operating system, including pricing and features.
Microsoft New Zealand Events	http://www.microsoft.com/nz/events	Information on our current and upcoming local events.
Microsoft Dynamics	http://www.microsoft.com/nz/dynamics	Information on the Microsoft Dynamics suite business management solutions including Microsoft CRM tools.

Support for software that was supplied with your computer

How did you obtain your software?

Was your Microsoft product preinstalled, distributed with your computer, or obtained as an upgrade directly from your computer manufacturer?

If the answer is yes, it is likely that you have OEM (Original Equipment Manufacturer) software. For customers with OEM software, the primary source for support is the personal computer manufacturer who provided the Microsoft software. Often the OEM (Original Equipment Manufacturer) customises the Microsoft software for the specific computer system, and therefore is the correct resource for any technical support that might needed.

•	How can I determine if the product I own is OEM? (US)

Major New Zealand OEM including contact information

Name	Phone	Web
Acer	0800 223 769	http://www.acer.com/nz
Compaq	0800 113 694	http://www.hp.co.nz
Dell	0800 289 335	http://www.dell.co.nz
HP	0800 441 147	http://www.hp.co.nz
IBM	0800 801 800	http://www.ibm.co.nz
NEC	09 414 5637	http://www.nec-online.co.nz
Toshiba	0800 441 615	http://www.toshiba.co.nz

Product Help and Support

•	Help and Support Web site Find answers to your product questions (US)
•	Was your product already installed on your computer? If so, your best option will be to contact your computer manufacturer support (US)
•	Microsoft public Newsgroups Find and share information about Microsoft Products (US)
•	Microsoft Web Feeds & RSS

Call us toll free in New Zealand on:
0800 800 004