Our vision is to bridge the gap between telephones and computers Microsoft Unified Communications technologies can help your business integrate telephone-based tasks such as phone calls, voicemail and conferencing with computer-based tasks such as documentation, spreadsheets, instant messaging, email and calendars. It's simple, streamlined and highly scalable. And we call it Unified Communications. Read More

 

Our solution: Unified Communication In addition to helping you save costs and improve efficiencies for your business, Microsoft Unified Communications technologies can help you streamline your communications processes and establish a scalable and protected communications infrastructure. By integrating disparate communications processes and systems, it can help you achieve consolidated and unified messaging, an improved data presence, and greatly enhanced voice and conferencing capabilities. Read More Benefits of Unified Communications

Maximise existing infrastructure
Build a future-ready foundation
Streamline end-user communications
Increase efficiency and reduce costs

Maximise existing infrastructure

As Microsoft Unified Communications technologies integrate with your existing IT infrastructure and your telephone systems, you can make the most of your existing investments. Microsoft Unified Communications technologies add new tools to the 2007 Microsoft Office system applications you use everyday – including click-to-call and audio and video conferencing.

Build a future-ready foundation

Microsoft Unified Communications technologies use a software approach rather than a ‘rip and replace’ hardware approach. This means your business can stay flexible and embrace innovations as they come. In most instances, when you need to adapt your communications infrastructure based on emerging technologies and changing business needs, you can upgrade your software, not your hardware.

Streamline end-user communications

Deploying Microsoft Unified Communications technologies gives your workforce new ways to communicate that can increase collaboration and drive productivity. At-a-glance availability and click-to-call functionality are embedded throughout the computing experience, so workers can connect whenever work demands it. Communication can switch from an instant message to a phone call or videoconference on the fly with drag-and-drop ease.

Increase efficiency and reduce costs

With Microsoft Unified Communications technologies, your IT administrators can manage telephony using Microsoft Office Communications Server 2007, which features the same familiar interface, advanced modular architecture, and object-based management structure as Microsoft Exchange Server 2007. Plus, both servers rely on Active Directory so administrators don't have to maintain two separate directories.

VoIP as you are
A single-identity system
Secure your communications

VoIP as you are

Microsoft Unified Communications technologies deliver VoIP without forcing you to rip and replace your existing PABX and telecommunications infrastructure. Microsoft Office Communications Server 2007 works with legacy PABXs and connects to the PSTN through an IP/PABX gateway.

A single-identity system

Microsoft Unified Communications technologies provide a seamless communication experience for end users with single logon access. For IT professionals, that means there is only one directory, common monitoring tools, and universal notifications - all managed with the familiar and intuitive Microsoft object-oriented management structure.

Secure your communications

Since most communications flow through servers and networks controlled by IT, universal communications security is finally possible. Plus, Microsoft Unified Communications technologies provide automatic archiving for compliance and comprehensive journaling with a distributed architecture for disaster recovery.

Click here for a more in-depth IT view.

One system for all your communications
Communicate the way you want

One system for all your communications

Microsoft Unified Communications technologies can manage all your communications – from your Smartphone and laptop to your email, voicemail, and instant messages. All your communications are available on every device and in every Microsoft Office application. You can check your voicemail with drag-and-drop ease in Microsoft Office Outlook, or launch a video chat from Microsoft Office Word. When you're on the road, your emails, calendar events and address book go with you, automatically.

Since the system is built around you, you only need one logon name and one password for your Smartphone, PC and voicemail - virtually for all your communications.

Communicate the way you want

When you're working in Microsoft Office Excel 2007, you’re able to collaborate via instant message, email, audio or videoconference, all without leaving Office Excel. Thanks to Presence, which provides information about availability, you'll always know who's available, and communications will automatically route to the right device. A call will go to a mobile phone when someone's on the road, or their PC when they're in the office. Presence also lets you control who can contact you and when.

With Microsoft Unified Communications technologies, you can move seamlessly from phone to email to a videoconference. So you focus on actually communicating, now you're going to get in touch.

Click here for a more in-depth end user view.