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Set Up E-mail for a Different Server

If your company does not use Microsoft Exchange Server—or runs Exchange 2000 Server or lower—contact your IT department to determine if you have other mobile e-mail options. If your company e-mail supports POP3 or IMAP4, you can set up wireless e-mail synchronization for your Pocket PC phone—even if your company does not run Exchange Server 2003.

Getting Started

You will need to obtain the following information from your IT department:
  • Server type (for example, POP3, or IMAP)
  • Incoming mail server
  • Outgoing mail server
  • Domain (if necessary)
  • Whether SSL connection is required
  • Whether the outgoing server requires authentication
You will also need your:
  • E-mail address
  • User name

Set Up

To set up wireless e-mail synchronization for your Pocket PC phone using POP3 or IMAP4, take these steps:
  • Select Messaging from the Start screen.
  • Select Menu > Tools > New Account.
  • Enter your e-mail address.
  • Select Next.
  • Select Next to skip the Auto Configuration step.
  • Enter your name, e-mail user name, and password. Check Save password, if you don’t want to enter it every time you check e-mail.
  • Specify Account Type [POP3 or IMAP4] according to the information you obtained from your IT department.
  • Name the account.
  • Select Next.
  • Specify the Domain if your IT department says it’s necessary.
  • Select Next.
  • Specify the Incoming Server, Outgoing Server and Domain according to the information you obtained from your IT department.
  • Where it says, Require SSL connection, check the box according to the information you obtained from your IT department.
  • Where it says, Outgoing mail requires authentication, check the box according to the information you obtained from your IT department.
  • Select Next.
  • Choose how much of the message to download as appropriate and select Next.
  • Select Finish.

Getting Started with Your Device

If you have a device without a touch screen, start here.

Related Topics

Troubleshooting

If you are able to receive e-mail but can't send it, it may be because your wireless provider or Internet service provider (ISP) is blocking outgoing e-mail sent from mobile devices in order to minimize spam. If this is the case, you can usually use your wireless provider's outgoing mail server to send e-mail, instead of using your ISP's outgoing mail server. Start by referring to the E-mail Setup Wizard to obtain the necessary settings.
If this doesn't provide settings for your ISP, refer to Outgoing Mail Settings for Wireless Providers or check your wireless provider's Web site.