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Because scanpst.exe and scanost.exe are not kept in that location and you
might have moved your pst-file previously?
To find scanpst.exe and scanost.exe see;
http://www.msoutlook.info/question/77
To find your pst-files, go to Control Panel-> Mail-> button Data File
Management...
The lack of detail in your post prevents us from giving us a more direct or
precise answer.
Include at least;
-your version of Outlook (Help-> About)
-type of mail account (POP3, IMAP, Exchange, HTTP, Outlook Connector,
Exchange, other...?)
-any errors in their exact wording as they are presented to you.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"Mordido" <Mordido@discussions.microsoft.com> wrote in message
news:CC0C92C7-B568-4691-B2E1-445401CA9474@microsoft.com...
> I have the same problem and I followed your suggestions and went to
> Documents
> and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook and
> I
> searched and I searched for the Inbox Repair Tool and the pst and ost
> files
> but try as I did I couldn't find them. Why?
>
> "kp" wrote:
>
>> drive:\Documents and Settings\<user>\Local Settings\Application
>> Data\Microsoft\Outlook
>>
>> Check out:
>> http://office.microsoft.com/en-us/assistance/HP030822101033.aspx
>>
>>
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