On This Page
 Situation
Solution
Benefits
SituationToday, government policy development is often a slow, manual process, in which policy developers rely on time-consuming paper-based processes and face-to-face meetings. The current processes and methods inhibit transparency and accountability. Some of the challenges include: | • |
Organizational silos that make collaboration difficult
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Inability to capture feedback on proposed policies
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Lack of security infrastructure, which can pose a threat to sensitive data
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SolutionA policy development solution built using the 2007 Microsoft Office system meets the needs of government agencies by facilitating collaboration and the sharing of information. Improved Communication and Collaboration: | • | Enables improved visibility into the policy development process by enabling key decision makers to track progress in real-time
| | • | Enables improved multi-agency communication and collaboration
| | • | Enhances teamwork with easy creation of team-focused, mobile, cross-organizational workspaces
| | • | Displays the current availability status of each team member
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Enhanced Citizen Experience | • | Improves citizen satisfaction by providing online policy information
| | • | Allows citizens to submit feedback through online blogs
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Improved Content Management | • | Stores data in a centralized location
| | • | Manages the entire content lifecycle with easy-to-use tools
| | • | Quickly locates documents indexed by their metadata and content types, and also finds people associated with each document using integrated search functionality
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Enhanced Security | • | Improves security of policy storage and transfer
| | • | Allows only authorized people to view and work on policy-related documents
| | • | Helps ensure version control of policy documents
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BenefitsBy adopting a collaborative policy development solution based on the Microsoft Office system, government agencies can attain the following benefits: | • | Policy developers can focus on creating innovative and citizen-centric policies
| | • | Decision makers can receive the right information to make better, quicker decisions and respond to the needs of their constituents
| | • | Agencies can incorporate citizen feedback into the policy development process
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