Effectively Managing IT Workloads Using the Microsoft Office System
Technical Discussion Manual
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The guide describes an example of an IT work management solution developed with the Microsoft Office System. The example, built on Microsoft Office SharePoint Portal Server 2003, uses a central portal and related tools to enable teams to manage day-to-day IT issues, business projects, IT deployment projects, and software development projects. The portal also provides a central location where management and individual stakeholders can find information about project status in real time.
Included in the Technical Discussion Manual:
| • | Business challenges and solutions |
| • | Benefits of IT work management solutions that use the Microsoft Office System |
| • | An example solution architecture |
| • | Infrastructure considerations of an example solution |
| • | Next steps in evaluating or implementing a IT work management solution |
| • | Pointers to partner-developed solutions and case studies |
For More Information
| • | Effectively Managing IT Workloads |
| • | Datasheet |
| • | Watch the Video |
