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Situation
Solution
Benefits
SituationToday, efficiency is paramount in all government organizations. Legal departments must keep up with the volume of cases, respond to requests in a timely manner, and stay in compliance with government mandates. In recent years, the Office of Management and Budget (OMB) has required government agencies to move toward a less paper-centric environment for the sake of improved efficiency, through e-government mandates such as the Government Paperwork Elimination Act and Electronic Records Management Standard DoD 5015.2. Additionally, agencies face continual pressure to stretch their budgets and do more with less.

Figure 1 Illustration showing how legal professionals struggle to keep up with the communication requirements through the complete legal process
SolutionSolutions for legal case management using the Microsoft Office System help agencies work more efficiently, resolve cases faster, and provide better constituent service. Specifically, these types of solutions will help address the challenges of government agencies by delivering: | • | A centralized legal activity portal. Using a centralized document repository keeps all key pieces of information related to a case or matter in one location. This ensures that no information is lost and that it can be easily located. | | • | Integrated work management. By integrating with existing applications such as e-mail and document authoring, as well as introducing new functionality in the form of online note-taking, a legal case management solution helps keep information streamlined and organized. | | • | Note capturing capabilities. By using new, innovative applications such as Microsoft Office OneNote 2003, traditional hand-written, paper-based notes that often take significant time to summarize or search can become more integrated with existing desktop tools and applications. Notes will be searchable, support audio recordings, and support Tablet PC ink technology. |
BenefitsBy adopting a legal case management for government solution using the Microsoft Office System, government agencies can: | • | Work more efficiently. | | • | Resolve cases faster. | | • | Provide better constituent service. |
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