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Situation
Solution
Benefits
SituationCustomers, partners, and suppliers need to continuously improve their integration and interaction in order to successfully improve their supply chain relationship. Effective communication and collaboration is a very challenging, key aspect to improved supply chain relationships. Many companies face the following issues when they work with their supply chains: | • | Lack of supply chain project visibility and control | | • | End-to-end business processes that do not work across organizational boundaries | | • | Difficulty exercising accountability | | • | Product introduction delays due to poor supply chain project management | | • | Low customer satisfaction because of poor supply chain issue management |
SolutionSupply chain collaboration solutions based on the Microsoft Office System can help companies increase their supply chain visibility and control, increase supply chain accountability, and accelerate time-to-market through better supply chain project management. Specific supply chain collaboration requirements can be addressed by: | • | Improved visibility through a centralized, single location for supply chain collaboration. Using collaboration products and technologies like Microsoft Office SharePoint Portal Server 2003 and Microsoft Windows SharePoint Services, companies can create a cross-company collaborative environment. | | • | Centralized accountability through issue assignments and notifications. Using SharePoint out-of-the-box functionality like task list, issue list, and calendaring, companies can manage communications more effectively across a group of supply chain partners. | | • | Better supply chain project management through roll-up reporting and analysis. Using key reporting and issue roll-up functionality, companies can effectively monitor issues and assure resolution through a central, integrated system. |
BenefitsBy adopting a supply chain collaboration solution based on the Microsoft Office System, customers could realize the following benefits: | • | Operations management will benefit from improved visibility and reporting into supply chain improvement projects. | | • | Supply chain project leads will benefit from working with an integrated, automated supply chain collaboration toolset. | | • | Supporting project teams will benefit from working with a single repository for all team, project, and general supply chain information. |
Companies will increase their supply chain visibility and control, drive higher supply chain accountability and accelerate time-to-market through better supply chain project management.
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