Protection & preservation for e-mail
Continuity

Microsoft Exchange Hosted Continuity

Internet-based support for your existing e-mail.

Microsoft Exchange Hosted Continuity helps protect and provide continuous access to e-mail for a business and its employees, if the primary e-mail system becomes unavailable.

Download the Exchange Hosted Continuity Datasheet: Word

How Continuity Works with Exchange Hosted Services

View of an Exchange Hosted Service screen

Features and benefits by organization role

Employee

Disaster Recovery Manager

End users can access their Hosted Continuity mailbox by logging into a security-enhanced Web browser from virtually anywhere. Whether the outage is planned or unplanned, users always have access to e-mail.

Compose, receive, and send messages in real time
Reference the last 30 days of sent and received e-mail
Transition to Web-based application easily, using familiar interface
Message repository is not burdened by unwanted content as Forefront Online Security for Exchange* helps block spam and viruses
Restore messages to the primary mailbox if necessary
Access the entire company directory for addressing internal messages
No software or client-side changes required

*Forefront Online Security for Exchange is required, and available in various CAL packages as well as standalone

Tools are available to IT staff to assist with communication, message management, and user administration.

Broadcast updates via the Announcement Board in the application. Posts are listed chronologically and unique expiration dates can be assigned
Designate Callers and their assigned Callees using the Call Tree feature. Use the Call Tree report in emergencies, as an alternate method for contacting employees
Restore mail with the Mass Restoration function. Just set the start and end timestamps for the outage
Issue secondary Disaster Password (globally) when users have forgotten their primary password
Gain usage insight from activity logs via easy to use reporting tool and a collection of printable reports
Measure user logon success rate with Readiness Test. Companion report reveals results

Exchange Hosted Continuity Service Components

Allows access to e-mail during and after network outages

Exchange Hosted Continuity allows users to access a 30-day rolling historical archive and send and receive messages in real time.

No software or client-side installations

or integration required.

Searchable message store for easy recovery.

Exchange Hosted Continuity Service Benefits

Service is always on.
Captures messages in transit after they’ve been filtered, helping ensure that spam, viruses, and other unwanted content are kept out of the message store.
Familiar Web-based interface helps minimize the need for end-user training and enable access for end users from virtually any location.
All system actions are logged and available for auditing and investigative purposes.
Searchable message store provides easy recovery and restoration of individual or all messages.
Minimizes up-front capital investment.
Easily integrates with existing e-mail infrastructure.
Helps free up administrator time to focus on other projects.

Exchange Hosted Continuity Service Features

Familiar Web-based interface minimizes the need for end-user training and enables access for end users from virtually any location.
All system actions are logged and available through the Event Viewer online auditing tool.
Communication tools and Readiness Test help enable preparedness.
Easily restore messages for individuals or an entire organization.
Choice of location for data storage (US or non-US).
30-day rolling store provides recent messages for continuous productivity.

Exchange Hosted Continuity Additional Information

Exchange Hosted Continuity Technical Requirements

Exchange Hosted Archive and Exchange Hosted Continuity require Microsoft Exchange Server 2000(SP3), 2003(SP1) and 2007
Exchange Hosted Continuity requires Forefront Online Security for Exchange
The Microsoft Exchange Hosted Services Directory Synchronization tool is optional, and requires:
- Windows Server 2003 SP2
- Active Directory (single-forest topology)
- Microsoft Exchange Server 2003 SP2 or Microsoft Exchange Server 2007 (required for Safelist aggregation synchronization feature)
- Microsoft .NET Framework 2.0
Web applications are accessible via a Web browser (Internet Explorer 6 or 7)