Connect a Mobile Device to Exchange Online
Work with Windows Mobile 6 and Windows Phone 7
The menu options of your Windows Mobile 6 or Windows Phone 7 may be different than those described in these procedures. If you have questions, refer to your mobile device documentation.
If your Windows Mobile 6 device is already set up to sync with another computer running Microsoft Exchange Server, you must delete that e-mail account from your mobile device before your device can sync with Microsoft Exchange Online.
To delete an existing relationship with Exchange Server for a Windows Mobile 6 device
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From the Windows Mobile Start menu on the mobile device, tap Programs, and then tap Active Sync.
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Tap Menu, and then tap Options.
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Tap Microsoft Exchange, and then tap Delete to delete the existing relationship.
To set up Windows Mobile 6 to connect with Microsoft Online Services
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On the mobile device, tap Start, tap Programs, and then tap Active Sync.
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Tap Menu, tap Add Server Source, and then enter the mobile device address for your company’s data. See URLs for Microsoft Online Services for the list of valid addresses.
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Select the This server requires an encrypted (SSL) connection check box, and then tap Next.
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In User name, enter your Microsoft Online Services e-mail address. In Password, enter your password, select Save Password, and then tap Next. Leave the domain box blank.
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Select the check boxes for the types of data you want to synchronize, and then tap Finish.
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Your mobile device starts communicating with Microsoft Online Services.
To set up Windows Phone 7 to connect with Microsoft Online Services
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Turn on your Windows Phone 7, tap the arrow to go to the App list, and then tap Settings.
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On the Settings screen, tap email & accounts.
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On the email & accounts screen, tap add an account.
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On the add an account screen, tap Outlook.
NoteYou may have multiple Microsoft Outlook accounts on your Windows Phone 7. To sync other Outlook accounts with your Windows Phone 7, follow these steps for each account. -
On the Outlook screen, tap the Email address box, and then type the e-mail address you want to sync with your Windows Phone 7. The address should take this form: name@company.com.
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Tap the Password box, type your password, and then tap sign in.
The phone begins verifying your settings, and the Outlook screen will reappear with more fields.
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Tap the Username box, and then type your e-mail address again. Use the complete e-mail address you typed in step 5.
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Tap sign in.
The phone continues verifying the account information. If you receive a Verify Certificate message, tap Accept.
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Tap the advanced button.
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Tap the Server box, and then type the mobile device URL for your company’s region. Do not include the https:// prefix with the mobile device URL. For a list of mobile device URLs by region, see URLs for Microsoft Online Services.
NoteIf you are not sure which URL applies to your region, open the Sign In application, click the Microsoft Office Outlook Web Access link, and then look at the URL in the browser address bar. If your Outlook Web Access URL has “apac” or “emea” in it, use the corresponding mobile device URL. If your Outlook Web Access URL has no region code, use the mobile device URL for North America in URLs for Microsoft Online Services. -
Select the check boxes for the types of data you want to synchronize, and then tap Finish.
The phone starts communicating with Microsoft Online Services.
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Tap sign in.
The phone begins verifying the new information. If you receive a Verify Certificate message, tap Accept.
To modify e-mail account settings on a Windows Phone 7
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Turn on your Windows Phone 7, tap the arrow to go to the App list, and then tap Settings.
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On the Settings screen, tap email & accounts.
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On the email & accounts screen, tap Outlook or the account that you want to modify settings for.
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On the Outlook Settings screen, update the settings you want to change, and then tap the check mark at the bottom of the screen.
Work with BlackBerry Internet Service
To connect BlackBerry Internet Service with Microsoft Online Services
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Use the Outlook Web Access address listed in URLs for Microsoft Online Services.
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If you are using the BlackBerry® Internet Service, refer to the instructions provided by your wireless service provider.
Work with Other Mobile Device Platforms
Microsoft Online Services supports other mobile devices that use Microsoft Exchange ActiveSync. Some examples include the Apple iPhone (with firmware version 2.0), Nokia E and N series phones with Mail for Exchange, and NotifySync for BlackBerry.
To connect other ActiveSync devices to Microsoft Online Services
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To connect these devices to Microsoft Online Services, refer to the setup instructions for that specific device.
See URLs for Microsoft Online Services for a list of mobile device URLs that you can use to connect to your services.
