Microsoft Online Services Health Dashboard

Topic Last Modified: 2012-03-22

The Microsoft Online Services Health Dashboard provides the status of all services and tools offered in the Microsoft Business Productivity Online Standard Suite. Customers can sign into the Health Dashboard and see the following information about all services:

  • Current or past status, up to the past 35 days
  • Availability of these services or tools
  • Details about service or tool interruption or outage
Note 
The Health Dashboard includes the status of all of the services in the Business Productivity Online Standard Suite for your region, whether or not you have subscribed to all of these services.

Access the Health Dashboard

Access to the Health Dashboard depends on the data center in which your subscription was originally provisioned. Click the appropriate link in the following list, and then sign in with a valid Microsoft Online Services user name and password.

Note 
Any valid Microsoft Online Services credentials will allow access to the Health Dashboard, as long as the user name and password are from a subscription that was provisioned in the same data center as the Health Dashboard you are accessing. For example, a subscription that is provisioned in the EMEA data center will not be able to sign into the Health Dashboard for APAC.

Use the Health Dashboard

The Health Dashboard provides status information for the past 35 calendar days for all of the services in Business Productivity Online Standard Suite for your region, whether or not you have subscribed to all of these services. On the Service Health Overview page, you can access the following information:

  • Status indicators: At the bottom of the page, there is a key for the icons that represent four status indicators, from lowest to highest severity:
    • Normal service availability
    • Additional information
    • Performance degradation
    • Service interruption
  • Current status: The Current column shows the current status of the service or tool for the point in time that you are viewing it.
  • Daily status: The columns for each day for the last seven days show the greatest severity status of the service or tool for that day. For example, if a particular service had both a “Service interruption” and a “Performance degradation” incident on the same day, then the overall status for the day would be “Service interruption”.
  • Status details: If a service or tool has a status other than “Normal service availability”, then you can click the status icon to get further details about the availability for that day. This opens the Service Incident Details page.
  • Historical status information: To view status information that is more than seven days old, click Previous week. If you are viewing a week other than the current one, you can also click Next week to see the history for a different time period.
    Note 
    Currently there is no export functionality for the information in the Health Dashboard.

Subscribe to Service Health RSS Feeds

To subscribe to an RSS feed of service health information, either click the RSS icon at the top of the Service Health Overview page, or click the appropriate link in the following list, click the link for your language, and then click Subscribe to this feed.

See Also

Concepts

About Microsoft Online Services Support