About Language Selection

Topic Last Modified: 2010-02-22

There are three different language settings in the Microsoft Online Services Customer Portal: the user interface language, the preferred language for business communications, and the service language for the Microsoft Online Services Administration Center.

User Interface (UI) Language Selection

The UI language selection determines the language you see on the Customer Portal site. When you go to the Customer Portal for the first time, the language that appears on the site is determined by the language setting in your Web browser. For example, if the Web browser is set to display Japanese, the Customer Portal appears in Japanese.

To change the UI language, use the language list in the upper-right corner of the site and select a different language. The language list appears when you click the arrow next to the name of the language. The language you select is stored in a cookie on your computer, and the Customer Portal reads the cookie each time you visit the site and displays the appropriate language from that computer.

Because the language information is only stored on that computer, if you use a different computer to access the Customer Portal, you will have to make a language selection again to store the language in a cookie on the new computer.

Preferred Language Selection for Business Communications

The preferred language selection determines the language of communication from Microsoft and its subsidiaries to your organization. These communications include legal agreements, invoices, and e-mail notifications about your service subscriptions on the Customer Portal. You select your preferred language in your profile on the Contact Information tab.

Important 
  • After you purchase a subscription or start a trial subscription, you will not be able to change the preferred language in your profile. For more information on acquiring a subscription, see Acquire and Activate a Trial or Subscription: A Step-by-Step Guide.
  • If you have questions about preferred language selection, contact support.

Service Language Selection

The service language selection determines the language your service administrator sees on the Administration Center and in the communications your service administrator receives about the services from Microsoft Online Services Technical Support. You select your service administrator’s service language for the first time on the Customer Portal when you activate your subscription and identify your service administrator.

To change the service language, your service administrator can sign in to the Administration Center and select a different language from the language list in the upper-right corner of the site. The language list appears when your service administrator clicks the arrow next to the name of the language. The language is stored in a cookie on the service administrator’s computer, and the Administration Center reads the cookie each time the site is opened and displays the appropriate service language from that computer.

Because the language information is only stored on that computer, if your service administrator uses a different computer to access the Administration Center, they may need to change the language selection again to store the service language in a cookie on the new computer.

See Also

Tasks

Contact Support for Microsoft Online Services Customer Portal

Other Resources

Acquire and Activate a Trial or Subscription: A Step-by-Step Guide