Activate a Service

Topic Last Modified: 2012-11-09

After you have acquired a subscription to a service, you have to activate that service, and then the Microsoft Online Services Customer Portal can begin to provision it. When your service has been provisioned successfully, you receive an e-mail message that contains further instructions about how you can start to use your subscription.

To activate a service

  1. Sign in to the Customer Portal with your Windows Live ID.

  2. On the Subscriptions page, in the Your Subscriptions pane, locate the subscription.

  3. On the Actions list for that subscription, select Activate now, and then click Go.

  4. Complete the Service Activation Wizard.

  5. On the Confirmation page of the wizard, follow the instructions that are displayed for the next steps to take; this can vary from service to service. For example:

    • After you activate the Microsoft Business Productivity Online Standard Suite, you receive an e-mail message notifying you that the service has been provisioned successfully. Your service administrator can then sign in to the Customer Portal to get credentials for the Microsoft Online Services Administration Center. For more information, see Get Credentials for the Microsoft Online Services Administration Center.
    • After you activate Microsoft Office Live Meeting, you receive an e-mail message when provisioning has been completed successfully. You can then start using the service.
Note 
Requests for provisioning are handled in the order that they are received, and, when there is a high volume, there may be a delay. Any services that await provisioning display a status of In queue. When provisioning is complete, the status changes to Active.