Business Productivity Infrastructure Optimization helps streamline the management and control of content, data, and processes across all areas of your business. It helps simplify how people communicate and share expertise, helps make processes and content management more efficient, and helps improve the quality of business insight while enabling your IT department to increase responsiveness, have a strategic impact on the business, and amplify the impact of your people.

Each Optimization model includes specific technical capabilities that provide a comprehensive set of solutions to help advance a customer’s infrastructure and platform Optimization levels. The Business Productivity Infrastructure Optimization model includes five capabilities that are necessary to build a more agile, cost-effective IT infrastructure.

Unified Communications

Unified Communications technologies help streamline communications between people and organizations, regardless of medium, platform, device or location. Microsoft provides a comprehensive set of clients, servers, services and devices that deliver e-mail/calendaring, mobile messaging and device management, unified messaging, presence, instant message and persistent group chat, VoIP call management, and audio-video-web conferencing. By empowering end-users with a familiar set of tools, built on an enterprise-ready, scalable and easily-managed software-powered architecture, Microsoft Unified Communications breaks down communication silos and extends existing communications investments, while enabling business process innovation.

This capability describes how you should consider managing and securing your messaging infrastructure to protect users from viruses, SPAM, and malware coming from other users while collaborating. As structured and unstructured data converge with other types of communications like voice, presence, and conferencing, this capability provides a framework on how IT can leverage their infrastructure to provide new (or improved) IT services that simplify how people work together

Collaboration

Collaboration technologies deliver familiar, pervasive, and best-of-breed capabilities that easily integrate with desktop productivity tools. By empowering end users with a familiar set of tools, built on a scalable, security-enhanced, and easily managed platform, Collaboration solutions from Microsoft can extend the value of your current IT investments while enabling business process innovation.

This capability describes how you can use workspaces and portals to provide a productive collaboration environment where your IT department can define processes and standard solutions that can be customized to meet specific business needs. This capability also describes how your infrastructure can be extended to provide social computing capabilities, integration with line-of-business applications, and federated relationship with other organizations

Enterprise Content Management

Enterprise Content Management technologies deliver well-integrated solutions to manage the end-to-end lifecycle of a wide range of content and for streamlining collaborative business processes. Through tight integration with familiar Microsoft Office desktop tools, it easily extends the solution to every information worker in an organization.

This capability describes what you should consider implementing for web authoring, forms, documents, Web content management, and record management.

Enterprise Search

Enterprise Search technologies empower people to find information and expertise anywhere in the organization. By optimizing the Enterprise Search capability, IT professionals can manage, secure, scale, and extend search as an integrated part of a broader information management infrastructure.

This capability describes how you should consider integrating information with standard search capabilities that take into consideration different formats, data sources, and line-of-business applications from a centralized and standard infrastructure.