1. How will the acquisition affect ICS partners?
We value the relationship that you had with ISC and your experience in HPC and parallel computing market place as an ISC partner. As the newly acquired technologies emerge in our future product roadmap, we will be communicating on opportunities to work together in high performance and parallel computing.
We also want to ensure that this asset purchase has the least possible impact on your business. Microsoft will provide Tier 2 product support for ISC technologies for which you might have received Tier 2 support from ISC in the past. Microsoft will provide technical support for active Star-P customers through the longer of their existing support contracts or 12/31/2010. Please direct support requests to Microsoft via http://www.microsoft.com/pathways/star-p.
2. What happens to Tier 2 customer support my organization used to receive from and through ISC?
Microsoft will provide Tier 2 technical support for Star-P for which you might have received Tier 2 support from ISC in the past. Microsoft has will provide technical support for Star-P active customers through the longer of their existing support contracts or 12/31/2010. Please direct support requests to Microsoft via http://www.microsoft.com/pathways/star-p.
3. How does this acquisition impact my current ISC Partnership (contract, alliance management, etc.)?
Since Microsoft has not acquired ISC’s partner contracts - but has acquired technology assets - your existing ISC alliance management relationships and contracts remain with ISC.
4. Can ISC’s customers buy more ISC products?
Current ISC customers received additional use rights prior to the close of the transaction and the Star P product of ISC is no longer for sale. There will not be any future releases of Star P.
5. How will ISC products be integrated with Microsoft products? What is the roadmap for the combined company?
We have recently begun plans to integrate ISC technologies into future versions of Microsoft products and will provide more information over the coming months on where and how that integration will occur.
6. Should my organization consider joining the Microsoft Partner Program?
Yes, you should consider joining the Microsoft Partner Program as a first step in partnership with Microsoft. As the newly acquired technologies emerge in our future product roadmap, we will also be communicating on opportunities to work together work together in high performance and parallel computing.
Please find the Microsoft Partner Program details at https://partner.microsoft.com/ . We also invite you to join Microsoft HPC Partner Newsletter by emailing hpcnws@microsoft.com.
7. How can I learn more about Microsoft’s HPC partners and partnership opportunities?
We invite you to join Microsoft HPC Partner Newsletter by emailing hpcnws@microsoft.com. Please also visit our website at http://www.microsoft.com/hpc/en/us/partners.aspx.
8. Why should I be excited about an acquisition by Microsoft?
Microsoft and ISC share a common vision to make high performance computing and parallel computing accessible to a broader audience than they are today.
Together, we believe we are better positioned to take advantage of emerging technology trends and bring deep innovation in high performance computing and parallel computing to market and bring new business development opportunities to our partners
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