|Innovative features and efficient interconnectivity strategies are crucial to any travel company, especially for one that maintains offices across the globe.
For Miles and Loops International, a unique leisure-venture provider, the Internet plays a crucial role in connecting the company to its clients and staff around the world as it maintains corporate offices in London, Hong Kong, Manila, Jakarta, Buenos Aires, Mauritius and Orlando, Florida. Adding on to its broad reach, Miles and Loops provides a wide array of unique destinations and rewards its Travel Partners with the mileage they accumulate through an exciting incentive program.
www.milesandloops.net reflects the company's dedication to give more than what any discerning adventurer expects from a travel company. The portal accommodates the requirements of its employees and its valued Travel Partners worldwide.
"Our Travel Partners, are unique travelers with special demands," said Xavier Eric Manalastas, Chief Information Officer of Miles and Loops. "We strive to be responsive to our clients' needs and our portal plays a vital role in our service orientation with its unique traveler-friendly features."
www.milesandloops.net runs on Windows 3003 and Visual Studio.Net 2003 and is deployed using Microsoft's Active Server Pages (ASP).NET Framework and built in Visual Studio, SQL Server 2000, and Crystal Reports 9.
"One of the reasons for choosing ASP.NET is time," Manalastas stressed. "It is common knowledge that with ASP.NET we can create powerful web applications quickly and effectively. And that's precisely what we got. We are among the first companies in the world to deploy on the ASP.NET framework."
The newly reconstructed portal works around the concept of modules, or sections that can be accessed depending on a specific role assigned to a user. The whole portal contains mostly web controls that make these modules reusable in other functions and pages within the portal. Contents, design and web control definition are stored on an SQL Server database.
The portal is controlled by roles assigned to different users, and each module is defined by a role that has access. With the assigned roles, the portal can determine which modules one can access and vice versa. These role definitions and role assignments can be accessed using the Content Management Module. With an n-tier application, users can access the portal via a workstation or a mobile device.
||According to Manalastas, designing the site was just a matter of clicks and drags with ASP.NET. He also mentioned the flexibility of the .NET Technology in interoperating with other systems that might not use the same products that Miles and Loops uses.
The Portal's Single Customer View feature allows departments to access real-time information and respond to customers quickly. Travel Partners can view their personal information and can effect certain changes in real-time.
The Discussion Lounge is one of Miles and Loops' added value services to Travel Partners. Upon login, Travel Partners can join discussion groups based on their interests. They can also post comments, suggestions, and even documents at any given time. Miles and Loops monitors these discussions and responds accordingly to provide better service.
With the growing roster of Miles and Loops' clientele, www.milesandloops.net have an average of 302 unique page hits, over 2,000 page views and over 31 transactions a day, and this gradually rises with the company's growth.
"As a growing company, we anticipate that comments and suggestions will continue to come in through our Portal, and we utilize this to promptly address our Travel Partners' needs," Manalastas said. "New aplications will be developed to support the growing number of Travel Partners around the world. In a way, this portal is as sophisticated as the jetsetters who use it."
For more information about Miles and Loops International, visit its portal www.milesandloops.net