Beyond the basics

ID theft and phishing scams

Recognize phishing scams and fraudulent e-mail messagesRecognize phishing scams and fraudulent e-mail messages

Never respond to an e-mail message from a bank or credit card company that requests your personal information.


What to do if you've responded to a phishing scamWhat to do if you've responded to a phishing scam

Minimize the possible damage that responding to fraudulent e-mails might cause.


Spear phishing: Highly targeted scamsSpear phishing: Highly targeted scams

These e-mail scams might look like they come from your corporate Human Resources group, or someone in a department or group you belong to.


How to handle suspicious e-mailHow to handle suspicious e-mail

Don't respond or click links in the text, do report the mail to the faked organization.


Spot and avoid advance fee fraud scamsSpot and avoid advance fee fraud scams

Don’t be fooled by that easy money e-mail hoax.


Phone phishing e-mails direct you to call a phone numberPhone phishing e-mails direct you to call a phone number

Fraudsters use e-mails and fake customer services phone numbers to lure unsuspecting targets into revealing personal information.


How to send and receive e-cards more safelyHow to send and receive e-cards more safely

Recognize and avoid fake e-cards by applying the same caution you would use with any piece of e-mail you receive


E-mail scam that requests credit card information sent to Microsoft customersE-mail scam that requests credit card information sent to Microsoft customers

Microsoft does not need your credit card number to validate your copy of Windows. Find out more about this scam.


Recognize and avoid fraudulent "security e-mails" sent to Microsoft customersRecognize and avoid fraudulent "security e-mails" sent to Microsoft customers

Microsoft never attaches software updates to our security communications. Find out about other clues that can help you spot e-mail that claims to be from Microsoft, but isn't.


Pharming: Is your trusted Web site a clever fake?Pharming: Is your trusted Web site a clever fake?

Even more insidious than phishing, pharming redirects traffic to legitimate sites to fake ones, where scammers can "harvest" your usernames and passwords.


How to recognize spoofed Web sitesHow to recognize spoofed Web sites

Before you enter any information, verify that the site you're on is secure and certified.


Beyond the basics

Protect personal information

Online financial transactions

Password safety

E-mail and IM spam

Home networks and offices
Online safety away from home

Data safety


Get more guidance

Protect your computer

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