"Microsoft
Reader is no longer able to access the book."
You'll receive this message when your Microsoft Reader software is out of
date. Updating is a simple two-step process: each of your
reading devices must be updated with
the Reader software, and activated to
allow you to read premium eBook titles that are copy-protected by publishers
at the "Owner Exclusive" level.
To update and activate your desktop or laptop PC, follow these steps:
If you have Microsoft Reader installed, follow these steps first:
- Click the Start menu, and choose Control Panel.
- Double-click Add or Remove Programs.
-
Select Microsoft Reader, and click Change/Remove. When prompted, click
Yes to remove Microsoft Reader from your computer.
- Continue with the steps below.
If you do not have Microsoft Reader installed, follow these steps:
-
Visit the
PC download
page
to download the latest version of Microsoft Reader.
- When prompted, indicate that you'd like to install Microsoft Reader.
-
Visit the
activation
pages
to activate your PC.
To update and activate your Windows Mobile, follow these steps:
- Tap the Start menu, then Settings.
- Choose the System tab, and select Memory.
-
Choose the running Programs tab, and highlight "Microsoft Reader." Tap
Stop to close Microsoft Reader.
-
Visit the
Pocket
PC download page
to download the latest version of Microsoft Reader.
-
When prompted, indicate that you'd like to re-install Microsoft Reader.
You'll need to confirm this option on your PC and on your Windows Mobile. Be
sure the device is cradled when you run the installation program.
-
While your device is cradled, visit the
activation
pages
to activate your Windows Mobile: sign in, then choose Activate my
Pocket PC.
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