Microsoft Reader

I've downloaded an eBook, but can't find it

When you download an eBook, it's typically placed in My Library. Usually, you can find your eBooks easily by browsing to My Documents, then opening My Library.

If you can't find an eBook you just downloaded, you can try three different fixes:

• Method 1
• Method 2

Method 1:

You can be prompted for a download location for the file type, ensuring that you choose a location you can remember. To set up this automatic prompt, follow the steps below:

1. Double click My Computer on the Desktop.
2. On the Tools menu, click Folder Options.
3. On the File Types tab, highlight the LIT extension, Microsoft Reader's file type.
4. Click "Advanced."
5. Click to select the checkbox "Confirm open after download."
6. Click to select the checkbox "Always show extension."
7. Click OK.
8. Click OK again.

After making these changes, try to download the eBook again and save the .LIT file to a folder that is easy to locate. After downloading the e-book, you can directly double click the files to open them with Microsoft Reader.

When you download eBooks, be sure to choose Save when you are prompted "Would you like to open the file or save it to your computer?" To find them easily, save the files to Desktop, then double click My Documents folder on the Desktop, double click My Library and then copy and paste the eBooks save on the Desktop to the My Library folder. You can double click the eBooks to open.

Method 2:

You can check your settings to ensure that .lit files are opened after they're downloaded, ensuring that you'll find them in your Library.

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Folder Options.
3. Click the File Types tab.
4. Scroll down to and click the .lit extension.
5. Click Advanced.
6. Verify that Confirm Open After Download is selected.

If you don't connect to the Internet through a firewall or server, try the following steps to activate again. We recommend you perform these steps in Internet Explorer (IE).

Step 1:

1. Open Internet Explorer.
2. On the File menu, click Import and Export.
3. Click Next.
4. Select "Export Cookies", and click Next.
5. Select a path, input the file name, and click Next.
6. Click Finish.
7. Click OK on the popup window. It will prompt "successfully exported cookies!".

Step 2:

1. Close all the Internet Explorer Windows.
2. Right click the Internet Explorer icon on the Desktop and click Properties.
3. Click the "Settings" button under "Temporary Internet files", and click "View Objects".
4. Right click "DASWebDownload Class" and choose Remove. (Important)
5. Close the "Downloaded Program Files" window.
   Note: If it does not exist, please ignore it and go to the next steps.
6. On the Internet Properties" window and click "Delete Files". Click Yes/Ok to confirm.
7. Click the Clear History button, and then click Yes/Ok to clear your history.
8. Click the Delete Cookies button, click Yes/Ok. (Important)
9. Click the Security tab, click on Internet, click Default Level, and then move the slider to set the level as Medium-low. Then, click Apply. Follow the same steps for each content zone (Local Intranet, Trusted Sites, etc.).
10. Click the Advanced tab, and click the Restore Defaults button.
11. Click OK, close all windows.

Step 3:

1. Then connect to log in, and then log out again so you are not signed in to Passport.
   
   Note: If you cannot log in with your Passport account, we recommend you contact our .Net Passport Support Team to receive the detailed information about your Passport account. I have included the link for your reference.

Step 4:

1. Next, open and go through the process to activate Reader again. Make sure that you receive the following message that confirms that the activation is successful.
   
   "Activation components have been successfully downloaded to your device and installed."

Top