Using troubleshooters

Troubleshooters help you diagnose and solve technical problems that are occurring with your computer. When you start a troubleshooter, you must answer a series of questions about the problem you are having. These answers help Windows find a solution to your problem.

There are several different troubleshooters, each one designed to solve a different type of problem. For a complete list of the Windows troubleshooters, click Related Topics.

To get the best results from the Windows troubleshooters, follow these guidelines:

Hide the navigation pane of Help and Support Center by clicking Change View on the Help toolbar. You can also resize the window by dragging the borders.

Follow the troubleshooter steps exactly. If you do not, you may miss critical information and limit the effectiveness of the troubleshooter.

Some troubleshooter steps require you to restart your computer or close the troubleshooter window. If this is required, you should write down (or remember) how you answered each question in the troubleshooter so you can return to the same location in the troubleshooter after your computer restarts or after you reopen the troubleshooter window.

List of troubleshooters

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