To install a modem

You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.


Open Phone and Modem Options in Control Panel.

If you are prompted for location information, specify the dialing information for your location, and then click OK.


On the Modems tab, click Add.


Follow the instructions in the Install New Modem Wizard.


To open Phone and Modem Options, click Start, click Control Panel, and then click Network and Internet Connections. Under See Also, click Phone and Modem Options

If the Install New Modem Wizard does not detect your modem, or you cannot find it listed, click Related Topics for instructions about installing an unsupported modem.

If you are installing an external modem, and a cable is not provided, refer to the manufacturer's instructions for cable requirements. Most common cables will work, but some cables do not have all of the pins connected. Do not use the 9-to-25 pin converters that come with most mouse hardware, because some of them do not carry modem signals. For more information, click Related Topics

Related Topics

Modem overview

Change the COM port for a modem

Configure an installed modem

Install an unsupported modem

Install a modem

Remove a modem

Installing modems overview

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