To isolate problems using system startup options

You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.


On the General tab, click Selective Startup.


Clear the Process SYSTEM.INI File, Process WIN.INI File, and Load System Services check boxes. You will not be able to clear the Use Original BOOT.INI check box.


To test the software loading process, make sure the Load Startup Items check box is selected, and then click OK.


Restart the computer as prompted


You may want to print this Help topic before restarting your computer, because you will not be able to open Help during startup.

What's next?

Related Topics

Identifying problems using system file tabs

Isolate problems using the Startup tab

System Configuration Utility overview

Isolate problems using Selective Startup options

Investigating other possible causes of a problem

Create a clean environment for troubleshooting

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