Troubleshooting
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Users get an error message which says "Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator." Cause: Software restriction policies Solution: Check the event log and ask your administrator. You can search the event log for software restriction policies events starting from a specific date. To do this, type the following at a command prompt: eventquery -l system -fi "id ge 865" -fi "id le 868" -fi "datetime ge mm/dd/yy,12:00:00am" -v -fo list In this command, mm is the month, dd is the day, and yy is the year of the starting date. See also: Software restriction policies | ||
Modified software restriction policies are not taking effect as expected. Cause: Software restriction policies have not been refreshed. Solution: Refresh policy by logging off of the network and then logging on to the network again. Cause: Software restriction policies are not being applied. Solution: Create and check the log file. You can create a log file to review software restriction policies by editing the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Safer\CodeIdentifiers Add the new string value LogFileName and add a path and file name for the log file, in the following format: volume:\path\filename.extension For example, one valid specification would be C:\Windows\Safer.log. For more information about adding values to registry keys, see To add a value Caution
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For more information, see Software restriction policies
